Windows Mail slow for sending

J

josettecp

Member
When I send a message now, it takes forever to be connected, then connecting and to be sent. If I dare put an attachment, my server times out. I checked with my IPP and he says the problem is not at his end as we sent a message from his office with my laptop and it went out fast as it used to.
Advice?
My antivirus program is Microsoft Security Essentials. I turned it off and it did not make any difference.
Thank you for help, it is rather distressing.
 

My Computer

System One

  • Manufacturer/Model
    acer extensa 5620
    CPU
    acer
    Motherboard
    acer
    Graphics Card(s)
    yes
    Sound Card
    yes
    Monitor(s) Displays
    yes
Hello and welcome to the forum.

On your laptop in the office do you go wireless or do you use a land line..
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
I have a landline.
Thank you for your help.
 

My Computer

System One

  • Manufacturer/Model
    acer extensa 5620
    CPU
    acer
    Motherboard
    acer
    Graphics Card(s)
    yes
    Sound Card
    yes
    Monitor(s) Displays
    yes
Hi welcome to Vista Forum. Sorry to hear that you're having problems.
You might check out the link below & see if all your drivers & software are up to date from your computer manufacturers web site:-
Acer Europe - Service & Support, Drivers & Utilities, Downloads
Simply enter your model number & it will check what new items are available.

The links below, & the information contained therein, may also help solve your problem with Windows mail.
http://www.vistax64.com/tutorials/62560-windows-mail-problems.html
Troubleshoot problems with Windows Mail
Working with Windows Mail
I hope the information may be of assistance to you.
Thank you.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
josettecp said:
When I send a message now, it takes forever to be connected, then connecting and to be sent. If I dare put an attachment, my server times out. I checked with my IPP and he says the problem is not at his end as we sent a message from his office with my laptop and it went out fast as it used to.
Advice?
My antivirus program is Microsoft Security Essentials. I turned it off and it did not make any difference.
Thank you for help, it is rather distressing.
Click to expand...

1. >>>>>>we sent a message from his office with my laptop and it went out fast as it used to.
That is the place where you work ? Yes ?
That is the place where you setup your e-mail account using the ISP or mail server used in the work place ? Yes ?

2. >>>>>When I send a message now, it takes forever to be connected, then connecting and to be sent.
Where were you when you had this problem ?
At home or away from your work place ?
 

My Computer

System One

kesume said:
Hi welcome to Vista Forum. Sorry to hear that you're having problems.
You might check out the link below & see if all your drivers & software are up to date from your computer manufacturers web site:-
Acer Europe - Service & Support, Drivers & Utilities, Downloads
Simply enter your model number & it will check what new items are available.

The links below, & the information contained therein, may also help solve your problem with Windows mail.
http://www.vistax64.com/tutorials/62560-windows-mail-problems.html
Troubleshoot problems with Windows Mail
Working with Windows Mail
I hope the information may be of assistance to you.
Thank you.
Click to expand...

The number of drivers is HUGE and it does not tell me which ones I have so I did not go that way.
The links on Windows Mail did not offer anything on "slow" sending.
If you have any other suggestion, I would appreciate it.
 

My Computer

System One

  • Manufacturer/Model
    acer extensa 5620
    CPU
    acer
    Motherboard
    acer
    Graphics Card(s)
    yes
    Sound Card
    yes
    Monitor(s) Displays
    yes
t-4-2 said:
josettecp said:
When I send a message now, it takes forever to be connected, then connecting and to be sent. If I dare put an attachment, my server times out. I checked with my IPP and he says the problem is not at his end as we sent a message from his office with my laptop and it went out fast as it used to.
Advice?
My antivirus program is Microsoft Security Essentials. I turned it off and it did not make any difference.
Thank you for help, it is rather distressing.
Click to expand...

1. >>>>>>we sent a message from his office with my laptop and it went out fast as it used to.
That is the place where you work ? Yes ?
That is the place where you setup your e-mail account using the ISP or mail server used in the work place ? Yes ?

2. >>>>>When I send a message now, it takes forever to be connected, then connecting and to be sent.
Where were you when you had this problem ?
At home or away from your work place ?
Click to expand...
1- I work out of my home and went to the ISP office with my laptop. Sending an e-mail was not a problem at the ISP office. And Yes to the second part of the question
2- The problems are at home. By going to the ISP office, we eliminated the server as the cause. It is now either the computer or the program. The thing to note is that it happened over the last 2 weeks. Sending became very slow but I lived with it. Now I find it unbearable.
 

My Computer

System One

  • Manufacturer/Model
    acer extensa 5620
    CPU
    acer
    Motherboard
    acer
    Graphics Card(s)
    yes
    Sound Card
    yes
    Monitor(s) Displays
    yes
Hello

Sinse this started about 2 weeks ago have you done anything different, like install any new software.

Do you remember what you were doing the first time it started...
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
Hi:

Nothing different happened, except a few large Microsoft updates...
 

My Computer

System One

  • Manufacturer/Model
    acer extensa 5620
    CPU
    acer
    Motherboard
    acer
    Graphics Card(s)
    yes
    Sound Card
    yes
    Monitor(s) Displays
    yes
Ok can you check and see what updates did vista do and if you can upload them so we can see. Thank you
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
josettecp said:
t-4-2 said:
josettecp said:
When I send a message now, it takes forever to be connected, then connecting and to be sent. If I dare put an attachment, my server times out. I checked with my IPP and he says the problem is not at his end as we sent a message from his office with my laptop and it went out fast as it used to.
Advice?
My antivirus program is Microsoft Security Essentials. I turned it off and it did not make any difference.
Thank you for help, it is rather distressing.
Click to expand...

1. >>>>>>we sent a message from his office with my laptop and it went out fast as it used to.
That is the place where you work ? Yes ?
That is the place where you setup your e-mail account using the ISP or mail server used in the work place ? Yes ?

2. >>>>>When I send a message now, it takes forever to be connected, then connecting and to be sent.
Where were you when you had this problem ?
At home or away from your work place ?
Click to expand...
1- I work out of my home and went to the ISP office with my laptop. Sending an e-mail was not a problem at the ISP office. And Yes to the second part of the question
2- The problems are at home. By going to the ISP office, we eliminated the server as the cause. It is now either the computer or the program. The thing to note is that it happened over the last 2 weeks. Sending became very slow but I lived with it. Now I find it unbearable.
Click to expand...

At home, is the internet connection also provided by the same ISP as is at work ?
 

My Computer

System One

josettecp said:
kesume said:
Hi welcome to Vista Forum. Sorry to hear that you're having problems.
You might check out the link below & see if all your drivers & software are up to date from your computer manufacturers web site:-
Acer Europe - Service & Support, Drivers & Utilities, Downloads
Simply enter your model number & it will check what new items are available.

The links below, & the information contained therein, may also help solve your problem with Windows mail.
http://www.vistax64.com/tutorials/62560-windows-mail-problems.html
Troubleshoot problems with Windows Mail
Working with Windows Mail
I hope the information may be of assistance to you.
Thank you.
Click to expand...

The number of drivers is HUGE and it does not tell me which ones I have so I did not go that way.
The links on Windows Mail did not offer anything on "slow" sending.
If you have any other suggestion, I would appreciate it.
Click to expand...

Thank you for your reply regarding Acer home site.
Indeed, there is a few drivers.

I should have made myself more clear, that I was specifically thinking of your wireless/Lan drivers associated with your present problem.

That new updates may indeed be available, and therefore one is able to discount out of date drivers/software as a cause.
Acerr drivers.jpg

Thank you.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
Hi:

Indeed on April 15, there were more than 12 updates which were all installed successfully. They mostly dealt with security and new virus definitions.
It seems that my system "scans" my outgoing messages and this is what takes so long. I can't find in Microsoft Security Essentials anything that allows me to see if it, indeed, scans outgoing messages.

Thank you for your help.
 

My Computer

System One

  • Manufacturer/Model
    acer extensa 5620
    CPU
    acer
    Motherboard
    acer
    Graphics Card(s)
    yes
    Sound Card
    yes
    Monitor(s) Displays
    yes
josettecp said:
Hi:

Indeed on April 15, there were more than 12 updates which were all installed successfully. They mostly dealt with security and new virus definitions.
It seems that my system "scans" my outgoing messages and this is what takes so long. I can't find in Microsoft Security Essentials anything that allows me to see if it, indeed, scans outgoing messages.

Thank you for your help.
Click to expand...

MSE does not have e-mail scanning application in its program.

Do you have another security program installed besides MSE ?
 

My Computer

System One

Last edited:

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
kesume said:
Hi,
Thank you for updating us on your progress.
As regards MSE & scanning of mails, please find further information in these links:-
Is my outgoing and incoming email checked for viruses and spyware bij - Microsoft Answers
I just have a simple question: Does MSE scan incoming or outgoing - Microsoft Answers
Do you have other system scanners that are likely to check mails?
Hope this will help
Thank you.

Sorry t=4=2 ,slow typing, 0ne duplicate question.
Click to expand...


>>> Sorry t=4=2 ,slow typing, 0ne duplicate question

That does not bother me.
There are always times when 2 similar replies show up within minutes. No big deal.
 

My Computer

System One

It seems that my system "scans" my outgoing messages and this is what takes so long.
Click to expand...
Did your ISP come with it's own 'Security' package?
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics Card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device.
    One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft PS/2 Mouse
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
josettecp said:
Hi:

Indeed on April 15, there were more than 12 updates which were all installed successfully. They mostly dealt with security and new virus definitions.
It seems that my system "scans" my outgoing messages and this is what takes so long. I can't find in Microsoft Security Essentials anything that allows me to see if it, indeed, scans outgoing messages.

Thank you for your help.
Click to expand...

If, and only if, after exhusted all suggestions, and matter still unresolved, consider the followings :

1. You e-mail account might have been corrupted.
Open your mail client > remove your e-mail account > re-enter your e-mail account and settings > still having the same problem ?

2. Your user account may be corrupted.
Create another user account with exactly the same account type > logon to the new user account > create an e-mail account > test the e-mail account. Does it have the same problem ?
 

My Computer

System One

I realize that my last post seemed to have dissolved in ctberspace. I checked that many updates had been downloaded previous to the change in my e-mail sending, mostly Microsoft Security Essentials virus definition.
My problem remain unsolved.
Hoping somebody can help.
 

My Computer

System One

  • Manufacturer/Model
    acer extensa 5620
    CPU
    acer
    Motherboard
    acer
    Graphics Card(s)
    yes
    Sound Card
    yes
    Monitor(s) Displays
    yes
Jacee said:
It seems that my system "scans" my outgoing messages and this is what takes so long.
Click to expand...
Did your ISP come with it's own 'Security' package?
Click to expand...

Unless I have missed it!
Did you give a reply to Jacee's question?
Thank you.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
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