Solved A couple of this going on. Help!

Hi

I have a Hp Laptop with Vista Home Premium 32 bit. I recently downloaded the update of flash player which keeps freezing up and crashing when I try to stream video's, Then when I use Firefox I get a small window that pops up that says" "I need a plugin". then my FF crashes, and also if I use my Incredimail it crashes as well. So not sure what is really going on.

Do you have any ideas?

Thanks

Welcome
Make a full anti virus scan
Download and make a full scan with Malwarebytes. Do the full scan.
If that is negative
Make sure that you have sufficient memory and test memory with Memtest.
http://www.geekstogo.com/forum/topic/246994-guide-to-using-memtest86/
Make sure that you have ample space on your hard drive.

Sorry I should have mentioned that I had already done all those things.

What else have you done?

I just did the basic's to make sure that everything else was okay. It just seemed like after updating Flash player and Adobe flash it all got starting acting funny like the plugin missing.

OK
Try to uninstall, boot. If computer works properly try silverlight as a substitute.
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

What do you mean uninstall boot??? P.S. I actually down loaded the latest version of that as well along with the other downloads. Humm Maybe that is the problem.

With filehippo it helps me stay up to date.

Uninstall, then boot the computer, and try the Microsoft Silverlight as a substitute.

I am sorry, am I uninstalling the latest two flash players you mean?? I am not all that brainy with computer. lol

What are the difference between them?

steadyone said:

Hi

I have a Hp Laptop with Vista Home Premium 32 bit. I recently downloaded the update of flash player which keeps freezing up and crashing when I try to stream video's, Then when I use Firefox I get a small window that pops up that says" "I need a plugin". then my FF crashes, and also if I use my Incredimail it crashes as well. So not sure what is really going on.

Do you have any ideas?

Thanks

Click to expand...

You have to understand I cannot see or touch your computer, but must go by what you post. Your post indicates that the Flash update caused the problem. OK, start with a system restore pont which lets you put everything back in case of problems. Then get the firefox plug in. If it still does not work uninstall flashplayer. Boot the computer, if everything works ok use Microsoft Silverlight, it is a substitute for flashplayer.
http://www.vistax64.com/tutorials/76905-system-restore-how.html
http://www.vistax64.com/tutorials/76332-system-restore-point-create.html

Okay I was just wanting to make sure we were on the same page. I have some strange experiences on these sites.

Thanks I gotcha!:D

This is a great site. Ask any questions until you uderstand and are sure what to do.

;-)

Hello umm still have the issue Java is stuck and wont move.

Sorry that you still have the problem
Make a full anti virus scan
Download and make a full scan with Malarebytes.
Make sure that you have enough memory. (give me a screen shot of task manager and performance tab.

Here is the screen shot wow memory is getting eaten. I also ran the anti virus scan the other day...

Run the Malwarebytes, too.
Make sure the A/V was updated when you did the scan and that it was the full scan. Ditto for Malwarebytes.

Looking at your memory, I see you have 2 GB, Flash Player uses a lot of RAM. I think its a memory problem.
Make a clean boot and follow the procedure. If everything works in clean boot, you either have a conflict with software (procedure will tell you which one) or not enough
memory.
Troubleshoot Application Conflicts by Performing a Clean Startup - Windows 7 Forums

Okay I did what you have said. I am not sure what I am really suppose to be doing. Did you want me to try and download Java or delete old Java after doing the above?

I am not sure what you mean it might be a hardware problem.

The only things that you should be doing now
Is run a full anti virus scan
Run a full scan with Malarebytes. These scans would take around an hour.
If they are negative. Do the clean boot.