Blue screen constantly

bzajmi

New Member
Hello

I've been having a loot of truble with my laptop. I keep geeting blue screen constatly after working for an hour maybe more sometims. I saved the dump file like in the tutorial. Pls can you help me.
 

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  • Mini091010-01.zip
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Often a single memory dump file isn't sufficient to analyze a problem. Please follow the directions in this pinned topic to provide us with more info: http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html

More info on your error here: BSOD Index
Most often this is a driver problem. Examination of the stack text shows that there may be a 3rd party driver involved (I highlighted the questionable entry in RED):
Code:
STACK_TEXT:  
a5187b1c 81c3353b 0004ad4f 8363d40c 8363d400 nt!MiPfnReferenceCountIsZero+0x28
a5187b8c 81c32702 00000003 00001000 a5187c00 nt!MiDeferredUnlockPages+0x510
a5187be4 81dd755c a5187c00 a518c7f4 a5187d24 nt!MmUnlockPages+0xacc
a5187cb4 81dd7354 86a82d90 71f31000 84c98360 nt!MiDoMappedCopy+0x165
a5187cec 81dd715f 86a82d90 71f31000 84c98360 nt!MmCopyVirtualMemory+0x7d
a5187d48 81c8cb1a 00000178 71f31000 013f2f68 nt!NtReadVirtualMemory+0xd4
a5187d48 777e0f34 00000178 71f31000 013f2f68 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0020d398 00000000 00000000 00000000 00000000 [COLOR=Red]0x777e0f34[/COLOR]

Also, I don't see any indications that you have SP1 or SP2 installed. Please update all of your drivers from the PC Manufacturer's website and then install both SP1 and SP2. That alone may fix your issues.

But, it's also possible that this is caused by memory (hardware) problems - so we have to approach this in 2 ways....

First, please run these free hardware diagnostics:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

Presuming that the hardware diagnostics all pass, then please run Driver Verifier according to these directions:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:
Code:
Delete these registry keys (works in XP, Vista, Win7):
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel

More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users


BSOD BUGCHECK SUMMARY
Code:
[font=lucida console]
Built by: 6000.17021.x86fre.vista_gdr.100218-0019
Debug session time: Fri Sep 10 04:39:04.242 2010 (UTC - 4:00)
System Uptime: 0 days 0:23:59.010
BugCheck 4E, {7, 4ad4f, 4ad46, 0}
Probably caused by : memory_corruption ( nt!MiPfnReferenceCountIsZero+28 )
BUGCHECK_STR:  0x4E_7
PROCESS_NAME:  WerFault.exe[/font]
 

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