Vista x64 random BSOD

Scotty2010

New Member
Was wondering if anyone can help me with my sister's computer. She has been getting the dreaded BSOD at random although when i've been over there and try to download and install some windows updates it pretty much does it every time. The information it gives me in the report is below. Can anyone shed a light on the cause of the problem. She is running Vista Home x64 and has 4GB RAM if this helps. Thanks.

BCCode 24

BCP1 00000000001904AA
BCP2 FFFFFA6009D67D58
BCP3 FFFFFA6009D67730
BCP4 FFFFF80003EF3EFD

OS version 6_0_6002

Service Pack 2_0

Product 768_1
 

My Computer

Please post the information in this topic: http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html

While waiting for a reply, please try these free diagnostics:
I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)
 

My Computer

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