randomly shutting down, BSoD

M

mdwstangel

Member
I have been having issues w/my pc randomly rebooting itself, mainly once it's in sleep mode. When i check for solutions it says "windows vista has stopped working properly. this issue has been solved in Vista Service Pack 1 (SP1)." I have service pack 2 installed on my pc and it's still doing this isue. I have an HP Pavillion dv6910us laptop. here's the addt'l info that i found when trying to help fix/solve the issue.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 00000004
BCP2: 00000258
BCP3: 84510AD0
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files that help describe the problem:
C:\WINDOWS\Minidump\Mini110110-01.dmp
C:\Users\Michelle\AppData\Local\Temp\WER-60887-0.sysdata.xml
C:\Users\Michelle\AppData\Local\Temp\WER19F5.tmp.version.txt

Please HELP!!
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
here are the files. my pc is a 32bit, and is maybe 2-3 years old, the original OS installed was/is Vista Home premium and it was pre-installed on my pc after i bought it. i did do a system restore back in august. Thank you for any and all help. let me know if the attached files worked or not.
 

Attachments

  • perfmon.zip
    15.3 KB · Views: 7

My Computer

System One

STOP 0x0000009F: DRIVER_POWER_STATE_FAILURE Usual causes: Device driver




Code: 
  Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp2_Windows_NT6_BSOD_jcgriff2[1].zip\Windows_NT6_BSOD_jcgriff2\Mini103010-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Machine Name:
Kernel base = 0x82041000 PsLoadedModuleList = 0x82158c70
Debug session time: Sat Oct 30 15:48:53.999 2010 (GMT-4)
System Uptime: 0 days 16:04:52.686
Loading Kernel Symbols
...............................................................
................................................................
..............................
Loading User Symbols
Loading unloaded module list
...................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, 84ac1388, 8844a650, 84b6cc20}
Probably caused by : atapi.sys
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 84ac1388, Physical Device Object of the stack
Arg3: 8844a650, Functional Device Object of the stack
Arg4: 84b6cc20, The blocked IRP
Debugging Details:
------------------
 
DRVPOWERSTATE_SUBCODE:  3
IRP_ADDRESS:  84b6cc20
DEVICE_OBJECT: 84ac1388
DRIVER_OBJECT: 8528aa70
IMAGE_NAME:  atapi.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  49e01eed
MODULE_NAME: atapi
FAULTING_MODULE: 80726000 atapi
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
CURRENT_IRQL:  2
LAST_CONTROL_TRANSFER:  from 820723fb to 8210eb8d
STACK_TEXT:  
82136acc 820723fb 0000009f 00000003 84ac1388 nt!KeBugCheckEx+0x1e
82136b28 82072018 82136ba0 82136c50 803d3001 nt!PopCheckIrpWatchdog+0x1ad
82136b68 820eb30b 8214f4e0 00000000 7b8ef7c0 nt!PopCheckForIdleness+0x343
82136c88 820eaecb 82136cd0 865aff02 82136cd8 nt!KiTimerListExpire+0x367
82136ce8 820eb635 00000000 00000000 0038a044 nt!KiTimerExpiration+0x22a
82136d50 820e989d 00000000 0000000e 00000000 nt!KiRetireDpcList+0xba
82136d54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x49
 
STACK_COMMAND:  kb
FOLLOWUP_NAME:  MachineOwner
FAILURE_BUCKET_ID:  0x9F_cdrom.sys_CNVIRP_IMAGE_atapi.sys
BUCKET_ID:  0x9F_cdrom.sys_CNVIRP_IMAGE_atapi.sys
Followup: MachineOwner
---------
0: kd> lmtsmn
start    end        module name
8e0a2000 8e0af080   1394BUS  1394BUS.SYS  Sat Jan 19 00:53:27 2008 (47919057)
8060e000 80654000   acpi     acpi.sys     Sat Apr 11 00:19:03 2009 (49E01A37)
8f587000 8f5cf000   afd      afd.sys      Sat Apr 11 00:47:01 2009 (49E020C5)
89f06000 89f16000   amdk8    amdk8.sys    Sat Jan 19 00:27:20 2008 (47918A38)
80726000 8072e000   atapi    atapi.sys    Sat Apr 11 00:39:09 2009 (49E01EED)
8072e000 8074c000   ataport  ataport.SYS  Sat Apr 11 00:39:10 2009 (49E01EEE)
8e508000 8e5ec000   athr     athr.sys     Sun Apr 27 14:07:41 2008 (4814C0ED)
8069e000 806a8000   BATTC    BATTC.SYS    Sat Jan 19 00:32:45 2008 (47918B7D)
8f184000 8f18b000   Beep     Beep.SYS     Sat Jan 19 00:49:10 2008 (47918F56)
80418000 80420000   BOOTVID  BOOTVID.dll  Sat Jan 19 02:27:15 2008 (4791A653)
9c4de000 9c4f7000   bowser   bowser.sys   Sat Jan 19 00:28:26 2008 (47918A7A)
8f1e1000 8f1eb000   BthEnum  BthEnum.sys  Sat Apr 11 00:43:09 2009 (49E01FDD)
8f15c000 8f16b000   bthmodem bthmodem.sys Sat Apr 11 00:43:10 2009 (49E01FDE)
8efd5000 8efef000   bthpan   bthpan.sys   Sat Jan 19 00:53:44 2008 (47919068)
8f0dc000 8f15c000   bthport  bthport.sys  Sat Apr 11 00:43:09 2009 (49E01FDD)
8f0cf000 8f0dc000   BTHUSB   BTHUSB.sys   Sat Apr 11 00:43:08 2009 (49E01FDC)
8f47c000 8f4f8000   btwaudio btwaudio.sys Thu Mar 29 14:51:42 2007 (460C0ABE)
8f407000 8f46e000   btwavdt  btwavdt.sys  Mon Feb 26 00:06:24 2007 (45E26AD0)
8f501000 8f503500   btwrchid btwrchid.sys Mon Feb 26 00:08:38 2007 (45E26B56)
97a90000 97a9e000   cdd      cdd.dll      unavailable (00000000)
9d45d000 9d475000   cdrom    cdrom.sys    Sat Apr 11 00:39:17 2009 (49E01EF5)
9d599000 9d5a4e80   cfwids   cfwids.sys   Fri Aug 06 18:38:06 2010 (4C5C8ECE)
8ee0f000 8ee42000   CHDRT32  CHDRT32.sys  Tue Mar 04 13:31:57 2008 (47CD959D)
80461000 80541000   CI       CI.dll       Sat Apr 11 02:25:22 2009 (49E037D2)
8a198000 8a1b9000   CLASSPNP CLASSPNP.SYS Sat Apr 11 00:39:05 2009 (49E01EE9)
80420000 80461000   CLFS     CLFS.SYS     Sat Apr 11 00:13:51 2009 (49E018FF)
8a1f6000 8a1f9780   CmBatt   CmBatt.sys   Sat Jan 19 00:32:47 2008 (47918B7F)
8069b000 8069d900   compbatt compbatt.sys Sat Jan 19 00:32:47 2008 (47918B7F)
8f6d7000 8f6e4000   crashdmp crashdmp.sys Sat Apr 11 00:39:12 2009 (49E01EF0)
8a1b9000 8a1c2000   crcdisk  crcdisk.sys  Thu Nov 02 04:52:27 2006 (4549B1CB)
8f651000 8f668000   dfsc     dfsc.sys     Sat Apr 11 00:14:12 2009 (49E01914)
8a187000 8a198000   disk     disk.sys     Sat Apr 11 00:39:14 2009 (49E01EF2)
8ee6f000 8ee94000   drmk     drmk.sys     Sat Jan 19 01:53:02 2008 (47919E4E)
8f6ef000 8f6f7000   dump_atapi dump_atapi.sys Sat Apr 11 00:39:09 2009 (49E01EED)
8f6e4000 8f6ef000   dump_dumpata dump_dumpata.sys Sat Apr 11 00:39:09 2009 (49E01EED)
8f6f7000 8f701000   Dxapi    Dxapi.sys    Sat Jan 19 00:36:12 2008 (47918C4C)
8ecd6000 8ed77000   dxgkrnl  dxgkrnl.sys  Thu Sep 24 21:27:14 2009 (4ABC1C72)
8f5f3000 8f5f5000   eabfiltr eabfiltr.sys Thu Nov 30 11:24:57 2006 (456F05D9)
8a160000 8a187000   ecache   ecache.sys   Sat Apr 11 00:40:12 2009 (49E01F2C)
8077e000 8078e000   fileinfo fileinfo.sys Sat Jan 19 00:34:27 2008 (47918BE3)
8074c000 8077e000   fltmgr   fltmgr.sys   Sat Apr 11 00:13:59 2009 (49E01907)
8f174000 8f17d000   Fs_Rec   Fs_Rec.SYS   Sat Jan 19 00:27:57 2008 (47918A5D)
89eeb000 89f06000   fwpkclnt fwpkclnt.sys Sat Apr 11 00:45:42 2009 (49E02076)
8200e000 82041000   hal      halmacpi.dll Sat Apr 11 00:13:13 2009 (49E018D9)
8e005000 8e092000   HDAudBus HDAudBus.sys Sat Apr 11 00:42:41 2009 (49E01FC1)
89f16000 89f26000   HIDCLASS HIDCLASS.SYS Sat Apr 11 00:42:47 2009 (49E01FC7)
89f26000 89f2c380   HIDPARSE HIDPARSE.SYS Sat Jan 19 00:53:16 2008 (4791904C)
8a1fa000 8a1fbc00   HpqRemHid HpqRemHid.sys Wed Jul 11 11:30:21 2007 (4694F78D)
8f00d000 8f0c2000   HSX_CNXT HSX_CNXT.sys Thu Nov 01 20:46:56 2007 (472A7380)
8eed2000 8efd5000   HSX_DPV  HSX_DPV.sys  Thu Nov 01 20:50:39 2007 (472A745F)
8ee94000 8eed2000   HSXHWAZL HSXHWAZL.sys Thu Nov 01 20:47:51 2007 (472A73B7)
9c454000 9c4c1000   HTTP     HTTP.sys     Sat Feb 20 15:53:31 2010 (4B804BCB)
8ed83000 8ed96000   i8042prt i8042prt.sys Sat Jan 19 00:49:17 2008 (47918F5D)
8ed96000 8eda1000   kbdclass kbdclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
8e5f7000 8e600000   kbdhid   kbdhid.sys   Sat Apr 11 00:38:40 2009 (49E01ED0)
80400000 80407000   kdcom    kdcom.dll    Sat Apr 11 02:25:29 2009 (49E037D9)
89fb2000 89fdc000   ks       ks.sys       Sat Apr 11 00:38:47 2009 (49E01ED7)
82600000 82671000   ksecdd   ksecdd.sys   Mon Jun 15 08:48:53 2009 (4A364335)
8f7e3000 8f7f3000   lltdio   lltdio.sys   Sat Jan 19 00:55:03 2008 (479190B7)
8f710000 8f72b000   luafv    luafv.sys    Sat Jan 19 00:30:35 2008 (47918AFB)
9d475000 9d478180   mdmxsdk  mdmxsdk.sys  Mon Jun 19 17:26:59 2006 (449716A3)
8f668000 8f68b7c0   mfeavfk  mfeavfk.sys  Fri Aug 06 18:34:10 2010 (4C5C8DE2)
8f68c000 8f6d64c0   mfefirek mfefirek.sys Fri Aug 06 18:36:56 2010 (4C5C8E88)
8078e000 807ea360   mfehidk  mfehidk.sys  Fri Aug 06 18:33:01 2010 (4C5C8D9D)
8f5e5000 8f5f2f60   mfenlfk  mfenlfk.sys  Fri Aug 06 18:33:41 2010 (4C5C8DC5)
8f51a000 8f5405a0   mfewfpk  mfewfpk.sys  Fri Aug 06 18:33:27 2010 (4C5C8DB7)
8f0c2000 8f0cf000   modem    modem.sys    Sat Jan 19 00:57:16 2008 (4791913C)
8edce000 8edd9000   mouclass mouclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
80716000 80726000   mountmgr mountmgr.sys Sat Jan 19 00:49:13 2008 (47918F59)
9c4f7000 9c50c000   mpsdrv   mpsdrv.sys   Sat Jan 19 00:54:45 2008 (479190A5)
9c50c000 9c52d000   mrxdav   mrxdav.sys   Sat Apr 11 00:14:39 2009 (49E0192F)
9c52d000 9c54c000   mrxsmb   mrxsmb.sys   Tue Feb 23 06:10:12 2010 (4B83B794)
9c54c000 9c585000   mrxsmb10 mrxsmb10.sys Tue Feb 23 06:10:17 2010 (4B83B799)
9c585000 9c59d000   mrxsmb20 mrxsmb20.sys Tue Feb 23 06:10:12 2010 (4B83B794)
8f000000 8f00b000   Msfs     Msfs.SYS     Sat Jan 19 00:28:08 2008 (47918A68)
8065d000 80665000   msisadrv msisadrv.sys Sat Jan 19 00:32:51 2008 (47918B83)
8e13e000 8e16d000   msiscsi  msiscsi.sys  Sat Apr 11 00:40:07 2009 (49E01F27)
8277c000 827a7000   msrpc    msrpc.sys    Sat Apr 11 00:37:32 2009 (49E01E8C)
8e1f4000 8e1fe000   mssmbios mssmbios.sys Sat Jan 19 00:32:55 2008 (47918B87)
8a151000 8a160000   mup      mup.sys      Sat Apr 11 00:14:12 2009 (49E01914)
82671000 8277c000   ndis     ndis.sys     Sat Apr 11 00:45:52 2009 (49E02080)
8e5ec000 8e5f7000   ndistapi ndistapi.sys Sat Jan 19 00:56:24 2008 (47919108)
9c437000 9c441000   ndisuio  ndisuio.sys  Sat Jan 19 00:55:40 2008 (479190DC)
8e1ae000 8e1d1000   ndiswan  ndiswan.sys  Sat Apr 11 00:46:31 2009 (49E020A7)
89fe9000 89ffa000   NDProxy  NDProxy.SYS  Sat Jan 19 00:56:28 2008 (4791910C)
8efef000 8effd000   netbios  netbios.sys  Sat Jan 19 00:55:45 2008 (479190E1)
8f555000 8f587000   netbt    netbt.sys    Sat Apr 11 00:45:35 2009 (49E0206F)
827a7000 827e2000   NETIO    NETIO.SYS    Sat Apr 11 00:46:21 2009 (49E0209D)
8f46e000 8f47c000   Npfs     Npfs.SYS     Sat Apr 11 00:14:01 2009 (49E01909)
8f647000 8f651000   nsiproxy nsiproxy.sys Sat Jan 19 00:55:50 2008 (479190E6)
82041000 823fa000   nt       ntkrpamp.exe Tue Jun 08 10:36:44 2010 (4C0E557C)
8a000000 8a110000   Ntfs     Ntfs.sys     Sat Apr 11 00:14:34 2009 (49E0192A)
8f17d000 8f184000   Null     Null.SYS     Sat Jan 19 00:49:12 2008 (47918F58)
8e606000 8ecd55c0   nvlddmkm nvlddmkm.sys Mon Jul 09 07:19:30 2007 (469219C2)
8e407000 8e507e00   nvmfdx32 nvmfdx32.sys Tue Mar 06 14:29:33 2007 (45EDC11D)
8a1fc000 8a1fef00   nvsmu    nvsmu.sys    Fri Feb 16 10:50:31 2007 (45D5D2C7)
9c40d000 9c437000   nwifi    nwifi.sys    Sat Apr 11 00:43:27 2009 (49E01FEF)
8e092000 8e0a1300   ohci1394 ohci1394.sys Sat Apr 11 00:43:04 2009 (49E01FD8)
8f5cf000 8f5e5000   pacer    pacer.sys    Sat Apr 11 00:45:51 2009 (49E0207F)
8068c000 8069b000   partmgr  partmgr.sys  Sat Apr 11 00:39:19 2009 (49E01EF7)
80665000 8068c000   pci      pci.sys      Sat Apr 11 00:19:16 2009 (49E01A44)
80701000 80708000   pciide   pciide.sys   Sat Apr 11 00:39:10 2009 (49E01EEE)
80708000 80716000   PCIIDEX  PCIIDEX.SYS  Sat Apr 11 00:39:09 2009 (49E01EED)
9d479000 9d557000   peauth   peauth.sys   Mon Oct 23 04:55:32 2006 (453C8384)
8ee42000 8ee6f000   portcls  portcls.sys  Sat Apr 11 00:42:48 2009 (49E01FC8)
80407000 80418000   PSHED    PSHED.dll    Sat Apr 11 02:25:32 2009 (49E037DC)
807eb000 807f3b80   PxHelp20 PxHelp20.sys Fri Feb 02 16:23:57 2007 (45C3ABED)
8f4f8000 8f501000   rasacd   rasacd.sys   Sat Jan 19 00:56:31 2008 (4791910F)
8ede4000 8edfb000   rasl2tp  rasl2tp.sys  Sat Jan 19 00:56:33 2008 (47919111)
8e1d1000 8e1e0000   raspppoe raspppoe.sys Sat Apr 11 00:46:30 2009 (49E020A6)
8e1e0000 8e1f4000   raspptp  raspptp.sys  Sat Jan 19 00:56:34 2008 (47919112)
89f8d000 89fa2000   rassstp  rassstp.sys  Sat Apr 11 00:46:40 2009 (49E020B0)
8f60b000 8f647000   rdbss    rdbss.sys    Sat Apr 11 00:14:26 2009 (49E01922)
8f1eb000 8f1f3000   RDPCDD   RDPCDD.sys   Sat Jan 19 01:01:08 2008 (47919224)
8f1f3000 8f1fb000   rdpencdd rdpencdd.sys Sat Jan 19 01:01:09 2008 (47919225)
8f1b8000 8f1e1000   rfcomm   rfcomm.sys   Sat Apr 11 00:43:12 2009 (49E01FE0)
8e0ca000 8e0d9000   rimmptsk rimmptsk.sys Sat Feb 24 00:42:21 2007 (45DFD03D)
8e0d9000 8e0ed000   rimsptsk rimsptsk.sys Tue Jan 23 02:40:19 2007 (45B5BBE3)
8e0ed000 8e13e000   rixdptsk rixdptsk.sys Tue Jan 23 03:03:27 2007 (45B5C14F)
9c441000 9c454000   rspndr   rspndr.sys   Sat Jan 19 00:55:03 2008 (479190B7)
8e0b0000 8e0ca000   sdbus    sdbus.sys    Sat Apr 11 00:19:14 2009 (49E01A42)
9d557000 9d561000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
8f541000 8f555000   smb      smb.sys      Sat Apr 11 00:45:22 2009 (49E02062)
8a149000 8a151000   spldr    spldr.sys    Thu Jun 21 20:29:17 2007 (467B17DD)
8f733000 8f7e3000   spsys    spsys.sys    Tue Mar 10 13:10:28 2009 (49B69F04)
9d40f000 9d45d000   srv      srv.sys      Mon Sep 06 09:45:36 2010 (4C84F080)
9c59d000 9c5c5000   srv2     srv2.sys     Mon Sep 06 09:45:21 2010 (4C84F071)
9c4c1000 9c4de000   srvnet   srvnet.sys   Mon Sep 06 09:45:18 2010 (4C84F06E)
8e16d000 8e1ae000   storport storport.sys Sat Apr 11 00:39:19 2009 (49E01EF7)
8edfb000 8edfc380   swenum   swenum.sys   Sat Jan 19 00:49:20 2008 (47918F60)
8eda1000 8edcb980   SynTP    SynTP.sys    Fri Jan 12 16:06:00 2007 (45A7F838)
89e01000 89eeb000   tcpip    tcpip.sys    Wed Jun 16 09:45:41 2010 (4C18D585)
9d561000 9d56d000   tcpipreg tcpipreg.sys Tue Dec 08 12:26:18 2009 (4B1E8C3A)
8edd9000 8ede4000   TDI      TDI.SYS      Sat Jan 19 00:57:10 2008 (47919136)
8f504000 8f51a000   tdx      tdx.sys      Sat Apr 11 00:45:56 2009 (49E02084)
89fa2000 89fb2000   termdd   termdd.sys   Sat Apr 11 00:51:14 2009 (49E021C2)
97a70000 97a79000   TSDDD    TSDDD.dll    unavailable (00000000)
8a1ed000 8a1f6000   tunmp    tunmp.sys    Sat Jan 19 00:55:40 2008 (479190DC)
8a1e2000 8a1ed000   tunnel   tunnel.sys   Thu Feb 18 06:28:13 2010 (4B7D244D)
89fdc000 89fe9000   umbus    umbus.sys    Sat Jan 19 00:53:40 2008 (47919064)
8edcc000 8edcd700   USBD     USBD.SYS     Sat Jan 19 00:53:17 2008 (4791904D)
89f7e000 89f8d000   usbehci  usbehci.sys  Sat Apr 11 00:42:52 2009 (49E01FCC)
805ca000 805ff000   usbhub   usbhub.sys   Sat Apr 11 00:43:14 2009 (49E01FE2)
89f36000 89f40000   usbohci  usbohci.sys  Sat Apr 11 00:42:52 2009 (49E01FCC)
89f40000 89f7e000   USBPORT  USBPORT.SYS  Sat Apr 11 00:42:55 2009 (49E01FCF)
8f18b000 8f197000   vga      vga.sys      Sat Jan 19 00:52:06 2008 (47919006)
8f197000 8f1b8000   VIDEOPRT VIDEOPRT.SYS Sat Jan 19 00:52:10 2008 (4791900A)
806a8000 806b7000   volmgr   volmgr.sys   Sat Jan 19 00:49:51 2008 (47918F7F)
806b7000 80701000   volmgrx  volmgrx.sys  Sat Apr 11 00:39:25 2009 (49E01EFD)
8a110000 8a149000   volsnap  volsnap.sys  Sat Apr 11 00:39:37 2009 (49E01F09)
827e2000 827f5000   wanarp   wanarp.sys   Sat Jan 19 00:56:31 2008 (4791910F)
8ed77000 8ed83000   watchdog watchdog.sys Sat Apr 11 00:22:43 2009 (49E01B13)
80541000 805bd000   Wdf01000 Wdf01000.sys Sat Jan 19 00:52:21 2008 (47919015)
805bd000 805ca000   WDFLDR   WDFLDR.SYS   Sat Jan 19 00:52:19 2008 (47919013)
97850000 97a53000   win32k   win32k.sys   unavailable (00000000)
89f2d000 89f36000   wmiacpi  wmiacpi.sys  Sat Jan 19 00:32:47 2008 (47918B7F)
80654000 8065d000   WMILIB   WMILIB.SYS   Sat Jan 19 00:53:08 2008 (47919044)
9d56d000 9d575000   xaudio   xaudio.sys   Thu Oct 18 18:36:53 2007 (4717E005)
Outdated Drivers
Code: 
 mdmxsdk.sys  Mon Jun 19 17:26:59 2006 
secdrv.SYS   Wed Sep 13 09:18:32 2006 
peauth.sys   Mon Oct 23 04:55:32 2006 
crcdisk.sys  Thu Nov 02 04:52:27 2006 
eabfiltr.sys Thu Nov 30 11:24:57 2006 
SynTP.sys    Fri Jan 12 16:06:00 2007 
rimsptsk.sys Tue Jan 23 02:40:19 2007 
rixdptsk.sys Tue Jan 23 03:03:27 2007 
PxHelp20.sys Fri Feb 02 16:23:57 2007 
nvsmu.sys    Fri Feb 16 10:50:31 2007 
rimmptsk.sys Sat Feb 24 00:42:21 2007 
btwavdt.sys  Mon Feb 26 00:06:24 2007 
btwrchid.sys Mon Feb 26 00:08:38 2007 
nvmfdx32.sys Tue Mar 06 14:29:33 2007 
btwaudio.sys Thu Mar 29 14:51:42 2007 
spldr.sys    Thu Jun 21 20:29:17 2007 
nvlddmkm.sys Mon Jul 09 07:19:30 2007 
xaudio.sys   Thu Oct 18 18:36:53 2007 
HSX_CNXT.sys Thu Nov 01 20:46:56 2007 
HSXHWAZL.sys Thu Nov 01 20:47:51 2007 
HSX_DPV.sys  Thu Nov 01 20:50:39 2007



Per report
caused by atapi.sys

Solution
Before doing anything else run a full antivirus scan
Download and run a full scan of malwarebytes, after its updated. These steps are very important in this BSOD

Then
update the driver atapi.sys

The reports that you have submitted reveal clues to the cause of your problem. They do not give a definitive answer. The more reports that we receive the more clues are made available improving our chances of finding a solution to your problem. You may have to experience several more BSODs until the final answer is discovered.

If overclocking restore normal settings

SFC /scannow
System Files - SFC Command

Update outdated listed drivers. If I have inadvertently listed any Microsoft Drivers, they can be ignored.

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
www.guru3d.com/category/driversweeper/
You can also locate information about your driver using this information
http://www.sevenforums.com/tutorials/96442-device-manager-finding-unknown-devices.html

After performing all of the above, post back with any new BSOD reports, or indicate that the attempted repairs were successful.
If any links do not work, if clicked, please copy and paste to browser address bar.
It is very important to remember that the dump reports only give clues as to the problem and although it is very easy to analyze only one or two, usually more are needed. If you experience additional BSOD after installing a current version of the driver in question, be sure to post so that we can use the additional information to assist you in preventing the BSOD's
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
ok, so i think i did what was asked, now i get a new one and can't figure it out...here's the info it gave me.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033


Additional information about the problem:
BCCode: 4e
BCP1: 0000009A
BCP2: 000845C7
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1


Files that help describe the problem:
C:\WINDOWS\Minidump\Mini110810-01.dmp
C:\Users\Michelle\AppData\Local\Temp\WER-81151-0.sysdata.xml
C:\Users\Michelle\AppData\Local\Temp\WER1E97.tmp.version.txt
 

My Computer

System One

Post the mini dump as before. It is very common that to solve a BSOD more than one attempt must be made
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
The report shows the same driver
atapi.sys as the cause. What did you do to update, as per the prior posts?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
i searched that driver for a fix and guess thought that it fixed it. maybe i was wrong? guess i'll try a different search for that driver and try again. did update some other drivers that the program i used told me to update, mainly the nvidia and some synaptics something another.
 

My Computer

System One

Atapi.sys, seems to be a Microsoft driver, Me Bad. In lieu of update,
Run an SFC scan and lets check results.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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