BSODs with new monitor - With .dmp file

3

360bhp

Member
Hi,

I have a problem which many others seem to be having with Vista. Apologies for the long thread, but just wanted to provide all of the information as I was up till 5am trying to solve this and getting a bit desperate!

I've got a new Samsung monitor to replace my old generic PnP TFT monitor. Updated my ATI graphics card drivers, as I haven't updated them in a while. Hooked the Samsung monitor up, installed the drivers, restarted it, changed resolution and now the computer now just keeps giving me various blue screen crashes. They have been a few different ones from:

Error with sys32
System_Exception_Error
Paged_File_In_A_Non_Paged_Area

It is now just mainly giving me this error:
IRQL_Not_Less_Or_Equal or Driver_IRQL_Not_Less_Or_Equal


I don't know if it is a virus, the new graphics card drivers, or the new monitor drivers. I have tried uninstalling the latest ATI graphic card drivers and going back to my original version, but this didn't help.

I've noticed when it lets me get into Windows, it crashes when I try to access the log files in the winevt folder, or when the memory dump folder is around four hundred MB, it doesn't even let me load up Vista in any mode. Deleting the log files through CMD in the Repair mode helps.


On the few occasions it does let me load Vista up, I get this Windows error pop-up:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800028799A5
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini010111-01.dmp
C:\Users\Mo\AppData\Local\Temp\WER-38937-0.sysdata.xml
C:\Users\Mo\AppData\Local\Temp\WERCDB9.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
Click to expand...
I have uploaded the .dmp file here:
http://rapidshare.com/files/440248239/Mini010111-01.dmp

The contents of the xml and txt files are here:
http://pastebin.com/jD64Apnm

Thanks for reading.


- x86 (32-bit) or x64? x64
- the original installed OS on the system? Yes
- an OEM or full retail version? Full retail
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 3 years old
- What is the age of OS installation (have you re-installed the OS?) 2/3 years old - Re-installed a few times
 

Attachments

  • Windows_NT6_BSOD_jcgriff2.zip
    262.4 KB · Views: 5
Last edited:

My Computer

System One

  • CPU
    Q6600
    Memory
    4GB
    Graphics Card(s)
    HD 3850
    Monitor(s) Displays
    Samsung 22" HD
    Hard Drives
    Samsung F1 250GB
    PSU
    Corsair 450w VX
    Internet Speed
    20mb

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hi Richard, now edited the original post and included the required files and info. Apologies for not reading before posting. I could only run that file in safe mode w/networking, hope thats ok.
 

My Computer

System One

  • CPU
    Q6600
    Memory
    4GB
    Graphics Card(s)
    HD 3850
    Monitor(s) Displays
    Samsung 22" HD
    Hard Drives
    Samsung F1 250GB
    PSU
    Corsair 450w VX
    Internet Speed
    20mb
You did just fine my friend. I did not do a full analysis since the problem seemed clear.
If you follow these instructions you should be ok


Your problem was relatively easy to resolve. The problem was clearly spelled out. Usually it takes quite few more BSODs to get to this point.


Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done:
http://www.duplexsecure.com/en/faq


If the problem continues I will do a full analysis if you post the new dump report
If you have any questions or problems, just post again in this thread and I will try to help you. If you want a replacment for your Daemon or Alcohol, just ask.

Have a happy and healthy new year.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Thanks Rich, will do that now and report back here.

Now coming to think of it, I remember in my search for a solution, I saw an exclamation mark near the sptd driver, but didn't think anything of it.
 

My Computer

System One

  • CPU
    Q6600
    Memory
    4GB
    Graphics Card(s)
    HD 3850
    Monitor(s) Displays
    Samsung 22" HD
    Hard Drives
    Samsung F1 250GB
    PSU
    Corsair 450w VX
    Internet Speed
    20mb
That seemed to be working for about 20 minutes. So I went ahead and installed the latest ATI Catalyst Control Centre, and then a few minutes after got a Service_Exception_Error blue screen. I've run a new test and uploaded the results here
 

Attachments

  • Windows_NT6_BSOD_jcgriff2.zip
    292.1 KB · Views: 5

My Computer

System One

  • CPU
    Q6600
    Memory
    4GB
    Graphics Card(s)
    HD 3850
    Monitor(s) Displays
    Samsung 22" HD
    Hard Drives
    Samsung F1 250GB
    PSU
    Corsair 450w VX
    Internet Speed
    20mb
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

Code: 
  Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Windows_NT6_BSOD_jcgriff2[2].zip\Windows_NT6_BSOD_jcgriff2\Mini010111-04.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 6001.18063.amd64fre.vistasp1_gdr.080425-1930
Machine Name:
Kernel base = 0xfffff800`02849000 PsLoadedModuleList = 0xfffff800`02a0edb0
Debug session time: Sat Jan  1 15:07:35.629 2011 (GMT-5)
System Uptime: 0 days 0:01:10.285
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffff80002885a28, 0, 7fffffa0000}
Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+38 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80002885a28, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 000007fffffa0000, Parameter 1 of the exception
Debugging Details:
------------------
 
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP: 
nt!RtlImageNtHeaderEx+38
fffff800`02885a28 66813a4d5a      cmp     word ptr [rdx],5A4Dh
EXCEPTION_PARAMETER1:  0000000000000000
EXCEPTION_PARAMETER2:  000007fffffa0000
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002a72080
 000007fffffa0000 
CUSTOMER_CRASH_COUNT:  4
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  CCC.exe
CURRENT_IRQL:  0
TRAP_FRAME:  fffffa60019b1850 -- (.trap 0xfffffa60019b1850)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000001
rdx=000007fffffa0000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002885a28 rsp=fffffa60019b19e8 rbp=fffffa60019b1b20
 r8=0000000000000000  r9=fffffa60019b1a28 r10=0000000000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nt!RtlImageNtHeaderEx+0x38:
fffff800`02885a28 66813a4d5a      cmp     word ptr [rdx],5A4Dh ds:000007ff`fffa0000=????
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80002877e77 to fffff8000289e390
STACK_TEXT:  
fffffa60`019b1068 fffff800`02877e77 : 00000000`0000001e ffffffff`c0000005 fffff800`02885a28 00000000`00000000 : nt!KeBugCheckEx
fffffa60`019b1070 fffff800`0289e1e9 : fffffa60`019b17a8 fffffa80`06815010 fffffa60`019b1850 fffffa80`036b8bb0 : nt! ?? ::FNODOBFM::`string'+0x29317
fffffa60`019b1670 fffff800`0289cfe5 : 00000000`00000000 00001f80`00000002 fffffa80`036b8b00 fffffa80`06815010 : nt!KiExceptionDispatch+0xa9
fffffa60`019b1850 fffff800`02885a28 : fffff800`02885826 00000000`00000010 00000000`00000082 fffffa60`019b1a18 : nt!KiPageFault+0x1e5
fffffa60`019b19e8 fffff800`02885826 : 00000000`00000010 00000000`00000082 fffffa60`019b1a18 fffffa60`019b1b20 : nt!RtlImageNtHeaderEx+0x38
fffffa60`019b19f0 fffffa80`059d7d7c : fffffa80`06815274 00000000`00000000 fffffa80`059dc260 fffffa80`059e05a0 : nt!RtlImageNtHeader+0x1e
fffffa60`019b1a20 fffffa80`06815274 : 00000000`00000000 fffffa80`059dc260 fffffa80`059e05a0 00000000`00000000 : 0xfffffa80`059d7d7c
fffffa60`019b1a28 00000000`00000000 : fffffa80`059dc260 fffffa80`059e05a0 00000000`00000000 00000000`00000000 : 0xfffffa80`06815274
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
nt!RtlImageNtHeaderEx+38
fffff800`02885a28 66813a4d5a      cmp     word ptr [rdx],5A4Dh
SYMBOL_STACK_INDEX:  4
SYMBOL_NAME:  nt!RtlImageNtHeaderEx+38
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  4812c3f7
FAILURE_BUCKET_ID:  X64_0x1E_nt!RtlImageNtHeaderEx+38
BUCKET_ID:  X64_0x1E_nt!RtlImageNtHeaderEx+38
Followup: MachineOwner
---------
2: kd> lmtsmn
start             end                 module name
fffffa60`008f3000 fffffa60`00949000   acpi     acpi.sys     Sat Jan 19 01:02:45 2008 (47919285)
fffffa60`04446000 fffffa60`044b3000   afd      afd.sys      Sat Jan 19 01:38:15 2008 (47919AD7)
fffffa60`009df000 fffffa60`009e7000   atapi    atapi.sys    Sat Jan 19 01:28:49 2008 (479198A1)
fffffa60`007c8000 fffffa60`007ec000   ataport  ataport.SYS  Sat Jan 19 01:28:52 2008 (479198A4)
fffffa60`037a5000 fffffa60`037c5000   AtihdLH6 AtihdLH6.sys Wed Nov 17 07:01:27 2010 (4CE3C417)
fffffa60`02a0d000 fffffa60`0321e000   atikmdag atikmdag.sys Thu Nov 25 21:46:44 2010 (4CEF1F94)
fffffa60`02806000 fffffa60`02852000   atikmpag atikmpag.sys Thu Nov 25 21:16:47 2010 (4CEF188F)
fffff960`00890000 fffff960`008f1000   ATMFD    ATMFD.DLL    Sat Jan 19 01:08:00 2008 (479193C0)
fffffa60`064c4000 fffffa60`064e2000   bowser   bowser.sys   Sat Jan 19 00:54:51 2008 (479190AB)
fffff960`00670000 fffff960`00681000   cdd      cdd.dll      Fri Aug 01 23:40:21 2008 (4893D725)
fffffa60`06b88000 fffffa60`06ba4000   cdfs     cdfs.sys     Sat Jan 19 00:53:45 2008 (47919069)
fffffa60`02892000 fffffa60`028ae000   cdrom    cdrom.sys    Sat Jan 19 01:29:04 2008 (479198B0)
fffffa60`006b0000 fffffa60`00762000   CI       CI.dll       Fri Feb 22 00:20:54 2008 (47BE5BB6)
fffffa60`00ba7000 fffffa60`00bd3000   CLASSPNP CLASSPNP.SYS Sat Jan 19 01:28:53 2008 (479198A5)
fffffa60`00653000 fffffa60`006b0000   CLFS     CLFS.SYS     Sat Jan 19 00:53:58 2008 (47919076)
fffffa60`046a2000 fffffa60`046b0000   crashdmp crashdmp.sys Sat Jan 19 01:28:59 2008 (479198AB)
fffffa60`00e00000 fffffa60`00e0a000   crcdisk  crcdisk.sys  Sat Jan 19 01:30:12 2008 (479198F4)
fffffa60`04604000 fffffa60`0467a000   csc      csc.sys      Sat Jan 19 00:55:39 2008 (479190DB)
fffffa60`0467a000 fffffa60`04697000   dfsc     dfsc.sys     Sat Jan 19 00:54:16 2008 (47919088)
fffffa60`06a98000 fffffa60`06aa8000   DgiVecp  DgiVecp.sys  Thu Oct 30 23:38:29 2008 (490A7DB5)
fffffa60`00b93000 fffffa60`00ba7000   disk     disk.sys     Sat Jan 19 01:29:02 2008 (479198AE)
fffffa60`04006000 fffffa60`04029000   drmk     drmk.sys     Sat Jan 19 02:20:04 2008 (4791A4A4)
fffffa60`046bc000 fffffa60`046c4000   dump_atapi dump_atapi.sys Sat Jan 19 01:28:49 2008 (479198A1)
fffffa60`046b0000 fffffa60`046bc000   dump_dumpata dump_dumpata.sys Sat Jan 19 01:28:54 2008 (479198A6)
fffffa60`046c4000 fffffa60`046d7000   dump_dumpfve dump_dumpfve.sys Sat Jan 19 00:52:25 2008 (47919019)
fffffa60`046d7000 fffffa60`046e3000   Dxapi    Dxapi.sys    Sat Jan 19 01:08:00 2008 (479193C0)
fffffa60`0321e000 fffffa60`032fd000   dxgkrnl  dxgkrnl.sys  Fri Aug 01 21:19:59 2008 (4893B63F)
fffffa60`00dcf000 fffffa60`00dfb000   ecache   ecache.sys   Sat Jan 19 01:30:39 2008 (4791990F)
fffffa60`02884000 fffffa60`02892000   ElbyCDFL ElbyCDFL.sys Thu Dec 14 16:22:27 2006 (4581C093)
fffffa60`045a4000 fffffa60`045ae000   ElbyCDIO ElbyCDIO.sys Tue Aug 07 15:48:36 2007 (46B8CC94)
fffffa60`06ba4000 fffffa60`06bb0000   ET5Drv   ET5Drv.sys   Tue Oct 16 04:13:19 2007 (4714729F)
fffffa60`033bc000 fffffa60`033c9000   fdc      fdc.sys      Sat Jan 19 01:28:45 2008 (4791989D)
fffffa60`00a46000 fffffa60`00a5a000   fileinfo fileinfo.sys Sat Jan 19 01:05:23 2008 (47919323)
fffffa60`03769000 fffffa60`03774000   flpydisk flpydisk.sys Sat Jan 19 01:28:45 2008 (4791989D)
fffffa60`00a00000 fffffa60`00a46000   fltmgr   fltmgr.sys   Sat Jan 19 00:54:10 2008 (47919082)
fffffa60`0417a000 fffffa60`04184000   Fs_Rec   Fs_Rec.SYS   Sat Jan 19 00:53:41 2008 (47919065)
fffffa60`00fd6000 fffffa60`00fff000   fvevol   fvevol.sys   Sat Jan 19 00:52:29 2008 (4791901D)
fffffa60`00f81000 fffffa60`00fad000   fwpkclnt fwpkclnt.sys Sat Jan 19 01:36:43 2008 (47919A7B)
fffffa60`06bb0000 fffffa60`06bba000   GVTDrv64 GVTDrv64.sys Tue Sep 05 03:10:02 2006 (44FD22CA)
fffff800`02803000 fffff800`02849000   hal      hal.dll      Sat Jan 19 02:55:25 2008 (4791ACED)
fffffa60`0330c000 fffffa60`0331f000   HDAudBus HDAudBus.sys Tue Nov 27 18:24:06 2007 (474CA716)
fffffa60`028ae000 fffffa60`028c0000   HIDCLASS HIDCLASS.SYS Sat Jan 19 01:33:52 2008 (479199D0)
fffffa60`02a03000 fffffa60`02a0ab80   HIDPARSE HIDPARSE.SYS Sat Jan 19 01:33:51 2008 (479199CF)
fffffa60`04697000 fffffa60`046a0000   hidusb   hidusb.sys   Sat Jan 19 01:33:54 2008 (479199D2)
fffffa60`06401000 fffffa60`0649c000   HTTP     HTTP.sys     Sat Jan 19 01:36:22 2008 (47919A66)
fffffa60`0286e000 fffffa60`02884000   i8042prt i8042prt.sys Sat Jan 19 01:28:08 2008 (47919878)
fffffa60`007ec000 fffffa60`007ff000   intelppm intelppm.sys Sat Jan 19 00:52:45 2008 (4791902D)
fffffa60`033f2000 fffffa60`03400000   kbdclass kbdclass.sys Sat Jan 19 01:28:05 2008 (47919875)
fffffa60`03787000 fffffa60`03791000   kbdhid   kbdhid.sys   Sat Jan 19 01:28:10 2008 (4791987A)
fffffa60`0060f000 fffffa60`00612000   kdcom    kdcom.dll    Tue Nov 30 09:40:39 2010 (4CF50CE7)
fffffa60`036d3000 fffffa60`03707000   ks       ks.sys       Sat Jan 19 01:28:24 2008 (47919888)
fffffa60`00a66000 fffffa60`00aeb000   ksecdd   ksecdd.sys   Sat Jan 19 01:16:38 2008 (479195C6)
fffffa60`04029000 fffffa60`0402e180   ksthunk  ksthunk.sys  Sat Jan 19 01:28:14 2008 (4791987E)
fffffa60`047b2000 fffffa60`047c6000   lltdio   lltdio.sys   Sat Jan 19 01:35:48 2008 (47919A44)
fffffa60`046f6000 fffffa60`04718000   luafv    luafv.sys    Sat Jan 19 00:59:06 2008 (479191AA)
fffffa60`06b80000 fffffa60`06b88000   markfun  markfun.a64  Thu Sep 20 03:29:46 2007 (46F2216A)
fffffa60`00612000 fffffa60`0063f000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Jan 19 02:56:17 2008 (4791AD21)
fffffa60`046e3000 fffffa60`046f6000   monitor  monitor.sys  Sat Jan 19 01:32:34 2008 (47919982)
fffffa60`036c5000 fffffa60`036d1000   mouclass mouclass.sys Sat Jan 19 01:28:05 2008 (47919875)
fffffa60`03774000 fffffa60`0377f000   mouhid   mouhid.sys   Sat Jan 19 01:28:10 2008 (4791987A)
fffffa60`009cc000 fffffa60`009df000   mountmgr mountmgr.sys Sat Jan 19 01:28:01 2008 (47919871)
fffffa60`064e2000 fffffa60`064fc000   mpsdrv   mpsdrv.sys   Sat Jan 19 01:35:28 2008 (47919A30)
fffffa60`064fc000 fffffa60`06523000   mrxdav   mrxdav.sys   Sat Jan 19 00:55:28 2008 (479190D0)
fffffa60`06523000 fffffa60`0654b000   mrxsmb   mrxsmb.sys   Sat Jan 19 00:55:21 2008 (479190C9)
fffffa60`0654b000 fffffa60`06594000   mrxsmb10 mrxsmb10.sys Wed May 07 23:26:31 2008 (482272E7)
fffffa60`06594000 fffffa60`065b3000   mrxsmb20 mrxsmb20.sys Sat Jan 19 00:55:19 2008 (479190C7)
fffffa60`041d2000 fffffa60`041dd000   Msfs     Msfs.SYS     Sat Jan 19 00:53:55 2008 (47919073)
fffffa60`00952000 fffffa60`0095c000   msisadrv msisadrv.sys Sat Jan 19 01:02:50 2008 (4791928A)
fffffa60`028c0000 fffffa60`028f8000   msiscsi  msiscsi.sys  Sat Jan 19 01:30:31 2008 (47919907)
fffffa60`00aeb000 fffffa60`00b3b000   msrpc    msrpc.sys    Sat Jan 19 01:27:01 2008 (47919835)
fffffa60`03707000 fffffa60`03712000   mssmbios mssmbios.sys Sat Jan 19 01:02:54 2008 (4791928E)
fffffa60`00fc4000 fffffa60`00fd6000   mup      mup.sys      Sat Jan 19 00:54:18 2008 (4791908A)
fffffa60`00c0c000 fffffa60`00dcf000   ndis     ndis.sys     Sat Jan 19 01:37:13 2008 (47919A99)
fffffa60`02985000 fffffa60`02991000   ndistapi ndistapi.sys Sat Jan 19 01:37:22 2008 (47919AA2)
fffffa60`045ae000 fffffa60`045b9000   ndisuio  ndisuio.sys  Sat Jan 19 01:36:29 2008 (47919A6D)
fffffa60`02991000 fffffa60`029c2000   ndiswan  ndiswan.sys  Sat Jan 19 01:37:33 2008 (47919AAD)
fffffa60`03791000 fffffa60`037a5000   NDProxy  NDProxy.SYS  Sat Jan 19 01:37:26 2008 (47919AA6)
fffffa60`04520000 fffffa60`0452f000   netbios  netbios.sys  Sat Jan 19 01:36:35 2008 (47919A73)
fffffa60`044b3000 fffffa60`044f7000   netbt    netbt.sys    Sat Jan 19 01:36:24 2008 (47919A68)
fffffa60`00b3b000 fffffa60`00b93000   NETIO    NETIO.SYS    Sat Jan 19 01:37:27 2008 (47919AA7)
fffffa60`041dd000 fffffa60`041ee000   Npfs     Npfs.SYS     Sat Jan 19 00:53:57 2008 (47919075)
fffffa60`04598000 fffffa60`045a4000   nsiproxy nsiproxy.sys Sat Jan 19 01:36:45 2008 (47919A7D)
fffff800`02849000 fffff800`02d61000   nt       ntkrnlmp.exe Sat Apr 26 01:56:07 2008 (4812C3F7)
fffffa60`01007000 fffffa60`0118b000   Ntfs     Ntfs.sys     Sat Jan 19 00:55:29 2008 (479190D1)
fffffa60`04184000 fffffa60`0418d000   Null     Null.SYS     Thu Nov 02 05:37:15 2006 (4549BC4B)
fffffa60`047c6000 fffffa60`047fa000   nwifi    nwifi.sys    Mon May 19 22:33:46 2008 (4832388A)
fffffa60`04502000 fffffa60`04520000   pacer    pacer.sys    Fri Apr 04 21:55:46 2008 (47F6DC22)
fffffa60`02852000 fffffa60`0286e000   parport  parport.sys  Sat Jan 19 01:28:36 2008 (47919894)
fffffa60`0098c000 fffffa60`009a1000   partmgr  partmgr.sys  Sat Jan 19 01:29:14 2008 (479198BA)
fffffa60`0095c000 fffffa60`0098c000   pci      pci.sys      Sat Jan 19 01:02:57 2008 (47919291)
fffffa60`009b5000 fffffa60`009bc000   pciide   pciide.sys   Thu Nov 02 05:38:14 2006 (4549BC86)
fffffa60`009bc000 fffffa60`009cc000   PCIIDEX  PCIIDEX.SYS  Sat Jan 19 01:28:53 2008 (479198A5)
fffffa60`06aa8000 fffffa60`06b5e000   peauth   peauth.sys   Mon Oct 23 07:57:00 2006 (453CAE0C)
fffffa60`037c5000 fffffa60`03800000   portcls  portcls.sys  Sat Jan 19 01:33:58 2008 (479199D6)
fffffa60`0063f000 fffffa60`00653000   PSHED    PSHED.dll    Sat Jan 19 02:58:13 2008 (4791AD95)
fffffa60`00a5a000 fffffa60`00a65e00   PxHlpa64 PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
fffffa60`041ee000 fffffa60`041f7000   rasacd   rasacd.sys   Sat Jan 19 01:37:30 2008 (47919AAA)
fffffa60`02962000 fffffa60`02985000   rasl2tp  rasl2tp.sys  Sat Jan 19 01:37:33 2008 (47919AAD)
fffffa60`029c2000 fffffa60`029d2000   raspppoe raspppoe.sys Sat Jan 19 01:37:30 2008 (47919AAA)
fffffa60`029d2000 fffffa60`029f0000   raspptp  raspptp.sys  Sat Jan 19 01:37:34 2008 (47919AAE)
fffffa60`03601000 fffffa60`03619000   rassstp  rassstp.sys  Sat Jan 19 01:37:42 2008 (47919AB6)
fffffa60`0454a000 fffffa60`04598000   rdbss    rdbss.sys    Sat Jan 19 00:55:09 2008 (479190BD)
fffffa60`041c0000 fffffa60`041c9000   RDPCDD   RDPCDD.sys   Sat Jan 19 01:42:04 2008 (47919BBC)
fffffa60`03619000 fffffa60`036b3000   rdpdr    rdpdr.sys    Sat Jan 19 01:43:38 2008 (47919C1A)
fffffa60`041c9000 fffffa60`041d2000   rdpencdd rdpencdd.sys Sat Jan 19 01:42:03 2008 (47919BBB)
fffffa60`045b9000 fffffa60`045d1000   rspndr   rspndr.sys   Sat Jan 19 01:35:48 2008 (47919A44)
fffffa60`0402f000 fffffa60`04179800   RTKVHD64 RTKVHD64.sys Thu Feb 14 04:03:02 2008 (47B403C6)
fffffa60`03382000 fffffa60`033ab000   Rtlh64   Rtlh64.sys   Fri Jan 25 03:46:50 2008 (4799A1FA)
fffffa60`033ab000 fffffa60`033bc000   Rtnic64  Rtnic64.sys  Fri Jun 30 14:15:42 2006 (44A56A4E)
fffffa60`06b5e000 fffffa60`06b69000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffffa60`033e6000 fffffa60`033f2000   serenum  serenum.sys  Sat Jan 19 01:28:36 2008 (47919894)
fffffa60`033c9000 fffffa60`033e6000   serial   serial.sys   Sat Jan 19 01:28:41 2008 (47919899)
fffffa60`00fad000 fffffa60`00fc4000   sfdrv01  sfdrv01.sys  Wed Jul 05 08:41:41 2006 (44ABB385)
fffffa60`011f6000 fffffa60`011fe000   sfhlp02  sfhlp02.sys  Wed Jun 14 10:58:06 2006 (449023FE)
fffffa60`011d7000 fffffa60`011f6000   sfvfs02  sfvfs02.sys  Thu Feb 08 12:47:18 2007 (45CB6226)
fffffa60`0442b000 fffffa60`04446000   smb      smb.sys      Sat Jan 19 01:36:17 2008 (47919A61)
fffffa60`011cf000 fffffa60`011d7000   spldr    spldr.sys    Thu Jun 21 20:57:56 2007 (467B1E94)
fffffa60`04718000 fffffa60`047b2000   spsys    spsys.sys    Thu Jun 21 21:02:05 2007 (467B1F8D)
fffffa60`06a04000 fffffa60`06a98000   srv      srv.sys      Sat Jan 19 00:57:09 2008 (47919135)
fffffa60`065b3000 fffffa60`065e4000   srv2     srv2.sys     Sat Jan 19 00:56:40 2008 (47919118)
fffffa60`0649c000 fffffa60`064c4000   srvnet   srvnet.sys   Sat Jan 19 00:56:38 2008 (47919116)
fffffa60`06b69000 fffffa60`06b71000   SSPORT   SSPORT.sys   Thu Aug 11 19:07:32 2005 (42FBDA34)
fffffa60`028f8000 fffffa60`02955000   storport storport.sys Sat Jan 19 01:29:09 2008 (479198B5)
fffffa60`036d1000 fffffa60`036d2480   swenum   swenum.sys   Thu Nov 02 05:37:33 2006 (4549BC5D)
fffffa60`00e0d000 fffffa60`00f81000   tcpip    tcpip.sys    Sat Apr 26 02:33:23 2008 (4812CCB3)
fffffa60`06b71000 fffffa60`06b80000   tcpipreg tcpipreg.sys Sat Jan 19 01:37:01 2008 (47919A8D)
fffffa60`02955000 fffffa60`02962000   TDI      TDI.SYS      Sat Jan 19 01:38:11 2008 (47919AD3)
fffffa60`0440e000 fffffa60`0442b000   tdx      tdx.sys      Sat Jan 19 01:36:53 2008 (47919A85)
fffffa60`036b3000 fffffa60`036c5000   termdd   termdd.sys   Sat Jan 19 01:42:03 2008 (47919BBB)
fffff960`004e0000 fffff960`004ea000   TSDDD    TSDDD.dll    unavailable (00000000)
fffffa60`009f3000 fffffa60`009fc000   tunmp    tunmp.sys    Sat Jan 19 01:36:30 2008 (47919A6E)
fffffa60`009e7000 fffffa60`009f3000   tunnel   tunnel.sys   Sat Jan 19 01:36:44 2008 (47919A7C)
fffffa60`03712000 fffffa60`03722000   umbus    umbus.sys    Sat Jan 19 01:34:16 2008 (479199E8)
fffffa60`046a0000 fffffa60`046a1e00   USBD     USBD.SYS     Sat Jan 19 01:33:53 2008 (479199D1)
fffffa60`03371000 fffffa60`03382000   usbehci  usbehci.sys  Sat Jan 19 01:33:57 2008 (479199D5)
fffffa60`03722000 fffffa60`03769000   usbhub   usbhub.sys   Sat Jan 19 01:34:13 2008 (479199E5)
fffffa60`0332b000 fffffa60`03371000   USBPORT  USBPORT.SYS  Sat Jan 19 01:34:00 2008 (479199D8)
fffffa60`0331f000 fffffa60`0332b000   usbuhci  usbuhci.sys  Sat Jan 19 01:33:56 2008 (479199D4)
fffffa60`0418d000 fffffa60`0419b000   vga      vga.sys      Sat Jan 19 01:32:21 2008 (47919975)
fffffa60`0419b000 fffffa60`041c0000   VIDEOPRT VIDEOPRT.SYS Sat Jan 19 01:32:25 2008 (47919979)
fffffa60`009a1000 fffffa60`009b5000   volmgr   volmgr.sys   Sat Jan 19 01:29:12 2008 (479198B8)
fffffa60`00762000 fffffa60`007c8000   volmgrx  volmgrx.sys  Sat Jan 19 01:29:45 2008 (479198D9)
fffffa60`0118b000 fffffa60`011cf000   volsnap  volsnap.sys  Sat Jan 19 01:29:47 2008 (479198DB)
fffffa60`0377f000 fffffa60`03787000   wacommousefilter wacommousefilter.sys Fri Feb 16 13:12:17 2007 (45D5F401)
fffffa60`02a00000 fffffa60`02a02680   wacomvhid wacomvhid.sys Tue Jan 15 14:11:13 2008 (478D0551)
fffffa60`02a0b000 fffffa60`02a0cc80   WacomVKHid WacomVKHid.sys Thu Feb 15 18:10:54 2007 (45D4E87E)
fffffa60`0452f000 fffffa60`0454a000   wanarp   wanarp.sys   Sat Jan 19 01:37:35 2008 (47919AAF)
fffffa60`032fd000 fffffa60`0330c000   watchdog watchdog.sys Sat Jan 19 01:07:23 2008 (4791939B)
fffffa60`0080b000 fffffa60`008e5000   Wdf01000 Wdf01000.sys Sat Jan 19 01:33:27 2008 (479199B7)
fffffa60`008e5000 fffffa60`008f3000   WDFLDR   WDFLDR.SYS   Sat Jan 19 01:32:33 2008 (47919981)
fffff960`00080000 fffff960`00331000   win32k   win32k.sys   Thu Feb 28 23:46:45 2008 (47C78E35)
fffffa60`00949000 fffffa60`00952000   WMILIB   WMILIB.SYS   Sat Jan 19 01:33:45 2008 (479199C9)
fffffa60`044f7000 fffffa60`04502000   ws2ifsl  ws2ifsl.sys  Sat Jan 19 01:37:46 2008 (47919ABA)

Outdated Drivers
Code: 
 SSPORT.sys   Thu Aug 11 19:07:32 2005 
sfhlp02.sys  Wed Jun 14 10:58:06 2006 
Rtnic64.sys  Fri Jun 30 14:15:42 2006 
sfdrv01.sys  Wed Jul 05 08:41:41 2006 
GVTDrv64.sys Tue Sep 05 03:10:02 2006 
secdrv.SYS   Wed Sep 13 09:18:38 2006 
peauth.sys   Mon Oct 23 07:57:00 2006 
Null.SYS     Thu Nov 02 05:37:15 2006 
swenum.sys   Thu Nov 02 05:37:33 2006 
pciide.sys   Thu Nov 02 05:38:14 2006 
ElbyCDFL.sys Thu Dec 14 16:22:27 2006 
sfvfs02.sys  Thu Feb 08 12:47:18 2007 
spldr.sys    Thu Jun 21 20:57:56 2007 
spsys.sys    Thu Jun 21 21:02:05 2007 
ElbyCDIO.sys Tue Aug 07 15:48:36 2007 
markfun.a64  Thu Sep 20 03:29:46 2007 
ET5Drv.sys   Tue Oct 16 04:13:19 2007 
HDAudBus.sys Tue Nov 27 18:24:06 2007
wacomvhid.sys Tue Jan 15 14:11:13 2008 (
filter wacommousefilter.sys Fri Feb 16 1
WacomVKHid.sys Thu Feb 15 18:10:54 2007
The reports that you have submitted reveal clues to the cause of your problem. They do not give a definitive answer. The more reports that we receive the more clues are made available improving our chances of finding a solution to your problem. You may have to experience several more BSODs until the final answer is discovered.
Your reports indicate a driver (or possibly a memory problem). Take the memory test and update the drivers. If BSODs still occur, I will investigate further. A driver verifier may have to be given.
If Sptd is not removed, remove the other part of the software. Then go here
C-->Windows-->System 32-->drivers. and change the extension of SPTD to .bup. It is better to remove with the uninstall tool, however

If overclocking restore normal settings

SFC /scannow
System Files - SFC Command

Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run for 8 passes
If passes try a good stick in each slot for 3 passes
If fails do the same for 8 passes.

Update outdated listed drivers. If I have inadvertently listed any Microsoft Drivers, they can be ignored. If the list is extensive I have included the driver verifier test so that you may determine which drivers are in need of immediate attention.

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
and here
http://www.edbott.com/weblog/the-vista-master-driver-list/
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
www.guru3d.com/category/driversweeper/
You can also locate information about your driver using this information
http://www.sevenforums.com/tutorials/96442-device-manager-finding-unknown-devices.html
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done:
http://www.duplexsecure.com/en/faq

-After performing all of the above, post back with any new BSOD reports, or indicate that the attempted repairs were successful.
If any links do not work, if clicked, please copy and paste to browser address bar.
It is very important to remember that the dump reports only give clues as to the problem and although it is very easy to analyze only one or two, usually more are needed. If you experience additional BSOD after installing a current version of the driver in question, be sure to post so that we can use the additional information to assist you in preventing the BSOD's
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Its still there.. As SPTD uninstaller, has the uninstall option greyed out. I installed it, then uninstalled it again

Going to manually delete it from the Drivers folder and see what happens
 
Last edited:

My Computer

System One

  • CPU
    Q6600
    Memory
    4GB
    Graphics Card(s)
    HD 3850
    Monitor(s) Displays
    Samsung 22" HD
    Hard Drives
    Samsung F1 250GB
    PSU
    Corsair 450w VX
    Internet Speed
    20mb
Worked on it all today, but still no luck. Removed sptd and all programmes that use it. Removed all ATI stuff from my machine, and put in a new Nvidia graphics card, after reading ATIs have a few problems with Samsung Syncmaster monitors. I've attached a new file.

The IRQL error now majority of the time seems to say there is a problem with ataport.sys - Is this information helpful at all?
 

Attachments

  • Windows_NT6_BSOD_jcgriff2.zip
    435.3 KB · Views: 3

My Computer

System One

  • CPU
    Q6600
    Memory
    4GB
    Graphics Card(s)
    HD 3850
    Monitor(s) Displays
    Samsung 22" HD
    Hard Drives
    Samsung F1 250GB
    PSU
    Corsair 450w VX
    Internet Speed
    20mb
Go to
C-->Windows-->System 32-->drivers.
Change the SPTD extension to .bup.
Then if you get more BSODs post them
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Did that yesterday Richard. The file is still there, but with .bup extension.
 

My Computer

System One

  • CPU
    Q6600
    Memory
    4GB
    Graphics Card(s)
    HD 3850
    Monitor(s) Displays
    Samsung 22" HD
    Hard Drives
    Samsung F1 250GB
    PSU
    Corsair 450w VX
    Internet Speed
    20mb
Did you do the memory test.
How about the old drivers?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I rechecked the files. It appears that SPTD was trying to load, but could not because of the .bup change. Put it back the way it was, make sure that Daemon is fully removed.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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