Random BSOD

Gday again fellas,

My PC BSOD while I was afk, I checked the event logs and the only critical event has been The application (Windows Media Technologies, from vendor Microsoft) was hard-blocked and raised the following: This version of Windows Media Technologies is incompatible with or has been superseded by this version of Windows. For more information, view the information at the Microsoft web site. back in June of last year.

I have absolutely no clue as to what look for in a minidump, so I have attached it.

I cannot open your files. Please try again using these instructions
http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html

oops sorry as I said I don't know how to read minidumps, am installing now

Kl1.sys file description
Productname: Kaspersky Anti-Virus
Description: Kaspersky Unified Driver
Company: Kaspersky Lab ZAO
The primary cause is this driver, part od Kaspersky Anti Virus. Uninstall using the Kaspersky uninstall tool and in its place use Microsoft Security Essentials.

Outdated drivers update.
peauth.sys Mon Oct 23 04:55:32 2006
Rtlh86.sys Mon Jun 25 01:37:23 2007

The reports that you have submitted reveal clues to the cause of your problem. They do not give a definitive answer. The more reports that we receive the more clues are made available improving our chances of finding a solution to your problem. Each remedy suggested must be performed regardless of placement in this report or other variables. You may have to experience several more BSODs until the final answer is discovered.

If overclocking restore normal settings

SFC /scannow
System Files - SFC Command


Scan with your Anti Virus

Update outdated listed drivers. If I have inadvertently listed any Microsoft Drivers, they can be ignored.

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
and here
http://www.edbott.com/weblog/the-vista-master-driver-list/
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
www.guru3d.com/category/driversweeper/
You can also locate information about your driver using this information
http://www.sevenforums.com/tutorials/96442-device-manager-finding-unknown-devices.html







IN PROGRESS BE PATIENT

Wow how did you figure out it was KIS?

The problem driver is one your antivirus drivers
Be warned sometimes it takes more than one BSOD to get to the correct solution

Gday rich

I have installed the Microsoft Security Essentials, although I have to admit I am reluctant to uninstall KIS 2011 as I had to pay for it.

I sent them an email, asking if there was a fix or a patch they might have. And I received this response :sa:

Hello,

Can you please uninstall the following programs from your computer via the programs and features area of control panel?


Acronis True Image Home 2011
Ad-aware 2007
Auslogics Disk Defrag
Easysaver
MalwareBytes Anti-Malware
Media Add-ons For Acronis True Image Home
Plus Pack For Acronis True Image Home
Smart Recovery


Microsoft Security Essentials needs to be uninstalled.



Please go to
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe and download the Norton Removal tool.
Run this program and it will uninstall any traces of your previous installation of Symantec products (Norton).
You may have to restart your computer for any changes to take effect.

Once you have removed all of these programs your Kaspersky product should work correctly.



My response to them was :-


Hello

Acronis True Image Home 2011, is one of two backup programmes I use (It is also soemthing I HAD TO PURCHASE)
Ad-aware 2007, sure not a problem
Auslogics Disk Defrag, it is quicker and more efficient than the Windows defragger
Easysaver sure not a problem
MalwareBytes Anti-Malware picks up malware that KIS 2011 misses, but sure not a problem

Media Add-ons For Acronis True Image Home, is one of two backup programmes I use (It is also soemthing I HAD TO PURCHASE)
Plus Pack For Acronis True Image Home is one of two backup programmes I use (It is also soemthing I HAD TO PURCHASE)
Smart Recovery sure not a problem

Now as for the Microsoft Security Essentials, I installed that, AFTER the random BSOD's, I know I shouldn't have to anti virus programmes installed at the same time, so I have disabled KIS 2011, until what I was hoping for was a fix.

I will not uninstall Acronis True Image Home 2011 and it's addons, as stated it was a programme I had to purchase, the same as I had to purchase KIS 2011, something I do not want to uninstall, but bloody hell surely you can find a work around for me?

I am sure I am not the only KIS 2011 user out there with programmes that MAY NOT be fully compatible with KIS 20111

Oh that and also this, it is clearly a KIS 2011 driver problem

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp13_Windows_NT6_BSOD_jcgriff2[1].zip\Windows_NT6_BSOD_jcgriff2\Mini012211-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*Symbol information
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Machine Name:
Kernel base = 0x83206000 PsLoadedModuleList = 0x8331dc70
Debug session time: Fri Jan 21 08:00:36.758 2011 (GMT-5)
System Uptime: 1 days 11:30:01.076
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 7F, {0, 0, 0, 0}
Unable to load image \SystemRoot\system32\DRIVERS\kl1.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
Probably caused by : ataport.SYS ( ataport!AtaConstructReadWriteTaskFile+20 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 00000000, EXCEPTION_DIVIDED_BY_ZERO
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000
Debugging Details:
------------------

BUGCHECK_STR: 0x7f_0
TRAP_FRAME: e5cd4934 -- (.trap 0xffffffffe5cd4934)
ErrCode = 00000000
eax=000001ff ebx=871f8de8 ecx=00000000 edx=00000000 esi=871f8de8 edi=877ed740
eip=8061df8a esp=e5cd49a8 ebp=e5cd49b4 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
ataport!AtaConstructReadWriteTaskFile+0x20:
8061df8a f7f1 div eax,ecx
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: avp.exe
CURRENT_IRQL: 1
LAST_CONTROL_TRANSFER: from 834849a8 to 832d3b5f
STACK_TEXT:
e5cd48d4 834849a8 0000007f 25c7d988 8061df8a nt!KeBugCheck+0x14
e5cd4928 83251a08 e5cd4934 e5cd49b4 8061df8a nt!Ki386CheckDivideByZeroTrap+0x44
e5cd4928 8061df8a e5cd4934 e5cd49b4 8061df8a nt!KiTrap00+0x88
e5cd49b4 8061f16f 877ed740 86b2b4f8 871f8de8 ataport!AtaConstructReadWriteTaskFile+0x20
e5cd49d4 8061f525 877ed740 871f8de8 e5cd4a3c ataport!AtaReadWriteCrb+0xcd
e5cd49e8 8061f5f9 877ed740 871f8de8 e5cd4a3c ataport!AtaBuildCrb+0x83
e5cd4a00 8061f667 877ed740 871f8de8 e5cd4a3c ataport!IdeExecuteScsiCrb+0x35
e5cd4a1c 8062073a 877ed740 871f8de8 e5cd4a3c ataport!IdePortTranslateSrbToCrb+0x63
e5cd4a40 80620c46 877ed688 86b4e7c0 86b4e7c0 ataport!IdePortPdoDispatch+0x6e
e5cd4a60 8061da50 86f92028 86b4e7c0 e5cd4ac8 ataport!IdePortFdoDispatch+0x44
e5cd4a70 8c5ce869 86f92028 86b4e7c0 00000200 ataport!IdePortDispatch+0x24
WARNING: Stack unwind information not available. Following frames may be wrong.
e5cd4ac8 8c5ceb36 86f92028 87faa448 86b4e7c0 kl1+0x1c0869
e5cd4b08 8c5ce674 86f92028 87c14610 00000000 kl1+0x1c0b36
e5cd4b64 8c5d05fb 86dfdf68 00000000 86dfdfd8 kl1+0x1c0674
e5cd4ba8 8324a9c6 89616030 86dfdf68 86dfdf68 kl1+0x1c25fb
e5cd4be0 8344cf48 89616030 89e1fbb0 0c4aec00 nt!IofCallDriver+0x63
e5cd4c7c 8344e012 89616030 86dfdf68 00000000 nt!IopXxxControlFile+0x6b7
e5cd4cb0 96af522a 00003620 00000000 00000000 nt!NtDeviceIoControlFile+0x2a
e5cd4d34 83250c7a 00003620 00000000 00000000 klif+0x2e22a
e5cd4d34 77685e74 00003620 00000000 00000000 nt!KiFastCallEntry+0x12a
0c4aec58 00000000 00000000 00000000 00000000 0x77685e74

STACK_COMMAND: kb
FOLLOWUP_IP:
ataport!AtaConstructReadWriteTaskFile+20
8061df8a f7f1 div eax,ecx
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: ataport!AtaConstructReadWriteTaskFile+20
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: ataport
IMAGE_NAME: ataport.SYS
DEBUG_FLR_IMAGE_TIMESTAMP: 49e01eee
FAILURE_BUCKET_ID: 0x7f_0_ataport!AtaConstructReadWriteTaskFile+20
BUCKET_ID: 0x7f_0_ataport!AtaConstructReadWriteTaskFile+20
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 00000000, EXCEPTION_DIVIDED_BY_ZERO
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000
Debugging Details:
------------------

BUGCHECK_STR: 0x7f_0
TRAP_FRAME: e5cd4934 -- (.trap 0xffffffffe5cd4934)
ErrCode = 00000000
eax=000001ff ebx=871f8de8 ecx=00000000 edx=00000000 esi=871f8de8 edi=877ed740
eip=8061df8a esp=e5cd49a8 ebp=e5cd49b4 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
ataport!AtaConstructReadWriteTaskFile+0x20:
8061df8a f7f1 div eax,ecx
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: avp.exe
CURRENT_IRQL: 1
LAST_CONTROL_TRANSFER: from 834849a8 to 832d3b5f
STACK_TEXT:
e5cd48d4 834849a8 0000007f 25c7d988 8061df8a nt!KeBugCheck+0x14
e5cd4928 83251a08 e5cd4934 e5cd49b4 8061df8a nt!Ki386CheckDivideByZeroTrap+0x44
e5cd4928 8061df8a e5cd4934 e5cd49b4 8061df8a nt!KiTrap00+0x88
e5cd49b4 8061f16f 877ed740 86b2b4f8 871f8de8 ataport!AtaConstructReadWriteTaskFile+0x20
e5cd49d4 8061f525 877ed740 871f8de8 e5cd4a3c ataport!AtaReadWriteCrb+0xcd
e5cd49e8 8061f5f9 877ed740 871f8de8 e5cd4a3c ataport!AtaBuildCrb+0x83
e5cd4a00 8061f667 877ed740 871f8de8 e5cd4a3c ataport!IdeExecuteScsiCrb+0x35
e5cd4a1c 8062073a 877ed740 871f8de8 e5cd4a3c ataport!IdePortTranslateSrbToCrb+0x63
e5cd4a40 80620c46 877ed688 86b4e7c0 86b4e7c0 ataport!IdePortPdoDispatch+0x6e
e5cd4a60 8061da50 86f92028 86b4e7c0 e5cd4ac8 ataport!IdePortFdoDispatch+0x44
e5cd4a70 8c5ce869 86f92028 86b4e7c0 00000200 ataport!IdePortDispatch+0x24
WARNING: Stack unwind information not available. Following frames may be wrong.
e5cd4ac8 8c5ceb36 86f92028 87faa448 86b4e7c0 kl1+0x1c0869
e5cd4b08 8c5ce674 86f92028 87c14610 00000000 kl1+0x1c0b36
e5cd4b64 8c5d05fb 86dfdf68 00000000 86dfdfd8 kl1+0x1c0674
e5cd4ba8 8324a9c6 89616030 86dfdf68 86dfdf68 kl1+0x1c25fb
e5cd4be0 8344cf48 89616030 89e1fbb0 0c4aec00 nt!IofCallDriver+0x63
e5cd4c7c 8344e012 89616030 86dfdf68 00000000 nt!IopXxxControlFile+0x6b7
e5cd4cb0 96af522a 00003620 00000000 00000000 nt!NtDeviceIoControlFile+0x2a
e5cd4d34 83250c7a 00003620 00000000 00000000 klif+0x2e22a
e5cd4d34 77685e74 00003620 00000000 00000000 nt!KiFastCallEntry+0x12a
0c4aec58 00000000 00000000 00000000 00000000 0x77685e74

STACK_COMMAND: kb
FOLLOWUP_IP:
ataport!AtaConstructReadWriteTaskFile+20
8061df8a f7f1 div eax,ecx
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: ataport!AtaConstructReadWriteTaskFile+20
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: ataport
IMAGE_NAME: ataport.SYS
DEBUG_FLR_IMAGE_TIMESTAMP: 49e01eee
FAILURE_BUCKET_ID: 0x7f_0_ataport!AtaConstructReadWriteTaskFile+20
BUCKET_ID: 0x7f_0_ataport!AtaConstructReadWriteTaskFile+20
Followup: MachineOwner
---------
0: kd> lmtsmn
start end module name
a65d6000 a65f3000 000 000.fcl Thu Oct 04 22:45:19 2007 (4705A53F)
96728000 96735080 1394BUS 1394BUS.SYS Sat Jan 19 00:53:27 2008 (47919057)
8c9b9000 8c9ff000 acpi acpi.sys Sat Apr 11 00:19:03 2009 (49E01A37)
96e0b000 96e53000 afd afd.sys Sat Apr 11 00:47:01 2009 (49E020C5)
a64d2000 a64db000 asyncmac asyncmac.sys Sat Jan 19 00:56:29 2008 (4791910D)
80611000 80619000 atapi atapi.sys Sat Apr 11 00:39:09 2009 (49E01EED)
80619000 80637000 ataport ataport.SYS Sat Apr 11 00:39:10 2009 (49E01EEE)
96b5a000 96b61000 Beep Beep.SYS Sat Jan 19 00:49:10 2008 (47918F56)
80424000 8042c000 BOOTVID BOOTVID.dll Sat Jan 19 02:27:15 2008 (4791A653)
a457c000 a4595000 bowser bowser.sys Sat Jan 19 00:28:26 2008 (47918A7A)
9e2b0000 9e2be000 cdd cdd.dll unavailable (00000000)
a45ea000 a4600000 cdfs cdfs.sys Sat Jan 19 00:28:02 2008 (47918A62)
966a9000 966c1000 cdrom cdrom.sys Sat Apr 11 00:39:17 2009 (49E01EF5)
8046d000 8054d000 CI CI.dll Sat Apr 11 02:25:22 2009 (49E037D2)
8cd5f000 8cd80000 CLASSPNP CLASSPNP.SYS Sat Apr 11 00:39:05 2009 (49E01EE9)
8042c000 8046d000 CLFS CLFS.SYS Sat Apr 11 00:13:51 2009 (49E018FF)
96a00000 96a0d000 crashdmp crashdmp.sys Sat Apr 11 00:39:12 2009 (49E01EF0)
8cd80000 8cd89000 crcdisk crcdisk.sys Sat Jan 19 00:50:29 2008 (47918FA5)
96f0a000 96f65000 csc csc.sys Sat Apr 11 00:14:49 2009 (49E01939)
96f65000 96f7c000 dfsc dfsc.sys Sat Apr 11 00:14:12 2009 (49E01914)
8cd4e000 8cd5f000 disk disk.sys Sat Apr 11 00:39:14 2009 (49E01EF2)
96aa2000 96ac7000 drmk drmk.sys Sat Jan 19 01:53:02 2008 (47919E4E)
96800000 96808000 dump_atapi dump_atapi.sys Sat Apr 11 00:39:09 2009 (49E01EED)
969f4000 969ff000 dump_dumpata dump_dumpata.sys Sat Apr 11 00:39:09 2009 (49E01EED)
8cde6000 8cdf7000 dump_dumpfve dump_dumpfve.sys Sat Jan 19 00:27:05 2008 (47918A29)
8cd89000 8cd93000 Dxapi Dxapi.sys Sat Jan 19 00:36:12 2008 (47918C4C)
8cb4b000 8cbec000 dxgkrnl dxgkrnl.sys Thu Sep 24 21:27:14 2009 (4ABC1C72)
8ccfe000 8cd25000 ecache ecache.sys Sat Apr 11 00:40:12 2009 (49E01F2C)
96f7c000 96fa4000 fastfat fastfat.SYS Sat Apr 11 00:13:52 2009 (49E01900)
96736000 96741000 fdc fdc.sys Sat Jan 19 00:49:37 2008 (47918F71)
80669000 80679000 fileinfo fileinfo.sys Sat Jan 19 00:34:27 2008 (47918BE3)
969d9000 969e3000 flpydisk flpydisk.sys Sat Jan 19 00:49:37 2008 (47918F71)
80637000 80669000 fltmgr fltmgr.sys Sat Apr 11 00:13:59 2009 (49E01907)
96b4a000 96b53000 Fs_Rec Fs_Rec.SYS Sat Jan 19 00:27:57 2008 (47918A5D)
8cd2a000 8cd4e000 fvevol fvevol.sys Sat Apr 11 00:13:03 2009 (49E018CF)
84353000 8436e000 fwpkclnt fwpkclnt.sys Sat Apr 11 00:45:42 2009 (49E02076)
a65f3000 a65f56c0 gdrv gdrv.sys Thu Mar 12 23:17:32 2009 (49B9D04C)
835bf000 835f2000 hal halmacpi.dll Sat Apr 11 00:13:13 2009 (49E018D9)
96604000 96691000 HDAudBus HDAudBus.sys Sat Apr 11 00:42:41 2009 (49E01FC1)
96bf0000 96c00000 HIDCLASS HIDCLASS.SYS Sat Apr 11 00:42:47 2009 (49E01FC7)
96ff9000 96fff380 HIDPARSE HIDPARSE.SYS Sat Jan 19 00:53:16 2008 (4791904C)
96e00000 96e09000 hidusb hidusb.sys Sat Apr 11 00:42:48 2009 (49E01FC8)
8cd25000 8cd29740 hotcore3 hotcore3.sys Tue Apr 13 19:00:49 2010 (4BC4F7A1)
a44f2000 a455f000 HTTP HTTP.sys Sat Feb 20 15:53:31 2010 (4B804BCB)
9677d000 96790000 i8042prt i8042prt.sys Sat Jan 19 00:49:17 2008 (47918F5D)
9679b000 967a6000 kbdclass kbdclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
8040c000 80413000 kdcom kdcom.dll Sat Apr 11 02:25:29 2009 (49E037D9)
8c40e000 8c930000 kl1 kl1.sys Wed Jun 09 09:24:39 2010 (4C0F9617)
96bd6000 96bdc000 kl2 kl2.sys Wed Jun 09 09:24:35 2010 (4C0F9613)
96ac7000 96b4a000 klif klif.sys Fri Oct 01 03:30:11 2010 (4CA58E03)
96e9b000 96ea3000 klim6 klim6.sys Thu Apr 22 11:07:20 2010 (4BD06628)
96905000 9692f000 ks ks.sys Sat Apr 11 00:38:47 2009 (49E01ED7)
80679000 806ea000 ksecdd ksecdd.sys Mon Jun 15 08:48:53 2009 (4A364335)
a44cf000 a44df000 lltdio lltdio.sys Sat Jan 19 00:55:03 2008 (479190B7)
96863000 9686a000 loop loop.sys Sat Jan 19 00:55:32 2008 (479190D4)
a4404000 a441f000 luafv luafv.sys Sat Jan 19 00:30:35 2008 (47918AFB)
8cd93000 8cda2000 monitor monitor.sys Sat Jan 19 00:52:19 2008 (47919013)
96790000 9679b000 mouclass mouclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
80601000 80611000 mountmgr mountmgr.sys Sat Jan 19 00:49:13 2008 (47918F59)
a4595000 a45aa000 mpsdrv mpsdrv.sys Sat Jan 19 00:54:45 2008 (479190A5)
a45aa000 a45cb000 mrxdav mrxdav.sys Sat Apr 11 00:14:39 2009 (49E0192F)
a45cb000 a45ea000 mrxsmb mrxsmb.sys Tue Feb 23 06:10:12 2010 (4B83B794)
a640b000 a6444000 mrxsmb10 mrxsmb10.sys Tue Feb 23 06:10:17 2010 (4B83B799)
a6444000 a645c000 mrxsmb20 mrxsmb20.sys Tue Feb 23 06:10:12 2010 (4B83B794)
96b9e000 96ba9000 Msfs Msfs.SYS Sat Jan 19 00:28:08 2008 (47918A68)
8054d000 80555000 msisadrv msisadrv.sys Sat Jan 19 00:32:51 2008 (47918B83)
967a6000 967d5000 msiscsi msiscsi.sys Sat Apr 11 00:40:07 2009 (49E01F27)
84203000 8422e000 msrpc msrpc.sys Sat Apr 11 00:37:32 2009 (49E01E8C)
96937000 96941000 mssmbios mssmbios.sys Sat Jan 19 00:32:55 2008 (47918B87)
8ccef000 8ccfe000 mup mup.sys Sat Apr 11 00:14:12 2009 (49E01914)
806ea000 807f5000 ndis ndis.sys Sat Apr 11 00:45:52 2009 (49E02080)
963f0000 963fb000 ndistapi ndistapi.sys Sat Jan 19 00:56:24 2008 (47919108)
96808000 9682b000 ndiswan ndiswan.sys Sat Apr 11 00:46:31 2009 (49E020A7)
969e3000 969f4000 NDProxy NDProxy.SYS Sat Jan 19 00:56:28 2008 (4791910C)
96ea3000 96eb1000 netbios netbios.sys Sat Jan 19 00:55:45 2008 (479190E1)
96e53000 96e85000 netbt netbt.sys Sat Apr 11 00:45:35 2009 (49E0206F)
8422e000 84269000 NETIO NETIO.SYS Sat Apr 11 00:46:21 2009 (49E0209D)
96ba9000 96bb7000 Npfs Npfs.SYS Sat Apr 11 00:14:01 2009 (49E01909)
96f00000 96f0a000 nsiproxy nsiproxy.sys Sat Jan 19 00:55:50 2008 (479190E6)
83206000 835bf000 nt ntkrpamp.exe Tue Jun 08 10:36:44 2010 (4C0E557C)
8ca02000 8cb12000 Ntfs Ntfs.sys Sat Apr 11 00:14:34 2009 (49E0192A)
96b53000 96b5a000 Null Null.SYS Sat Jan 19 00:49:12 2008 (47918F58)
963a1000 963a2040 nvBridge nvBridge.kmd Sat Oct 16 13:04:23 2010 (4CB9DB17)
95a04000 963a05a0 nvlddmkm nvlddmkm.sys Sat Oct 16 13:07:56 2010 (4CB9DBEC)
9692f000 96936b80 nvoclock nvoclock.sys Mon Mar 09 15:25:07 2009 (49B56D13)
96718000 96727300 ohci1394 ohci1394.sys Sat Apr 11 00:43:04 2009 (49E01FD8)
96e85000 96e9b000 pacer pacer.sys Sat Apr 11 00:45:51 2009 (49E0207F)
96765000 9677d000 parport parport.sys Sat Jan 19 00:49:32 2008 (47918F6C)
8057c000 8058b000 partmgr partmgr.sys Sat Apr 11 00:39:19 2009 (49E01EF7)
a64db000 a64e2000 parvdm parvdm.sys Sat Jan 19 00:49:28 2008 (47918F68)
80555000 8057c000 pci pci.sys Sat Apr 11 00:19:16 2009 (49E01A44)
805e4000 805eb000 pciide pciide.sys Sat Apr 11 00:39:10 2009 (49E01EEE)
805eb000 805f9000 PCIIDEX PCIIDEX.SYS Sat Apr 11 00:39:09 2009 (49E01EED)
a64e2000 a65c0000 peauth peauth.sys Mon Oct 23 04:55:32 2006 (453C8384)
96a75000 96aa2000 portcls portcls.sys Sat Apr 11 00:42:48 2009 (49E01FC8)
8cdce000 8cddd000 processr processr.sys Sat Jan 19 00:27:20 2008 (47918A38)
80413000 80424000 PSHED PSHED.dll Sat Apr 11 02:25:32 2009 (49E037DC)
96bb7000 96bc0000 rasacd rasacd.sys Sat Jan 19 00:56:31 2008 (4791910F)
967e0000 967f7000 rasl2tp rasl2tp.sys Sat Jan 19 00:56:33 2008 (47919111)
9682b000 9683a000 raspppoe raspppoe.sys Sat Apr 11 00:46:30 2009 (49E020A6)
9683a000 9684e000 raspptp raspptp.sys Sat Jan 19 00:56:34 2008 (47919112)
9684e000 96863000 rassstp rassstp.sys Sat Apr 11 00:46:40 2009 (49E020B0)
96ec4000 96f00000 rdbss rdbss.sys Sat Apr 11 00:14:26 2009 (49E01922)
96b8e000 96b96000 RDPCDD RDPCDD.sys Sat Jan 19 01:01:08 2008 (47919224)
9686a000 968f3000 rdpdr rdpdr.sys Sat Apr 11 00:52:32 2009 (49E02210)
96b96000 96b9e000 rdpencdd rdpencdd.sys Sat Jan 19 01:01:09 2008 (47919225)
a44df000 a44f2000 rspndr rspndr.sys Sat Jan 19 00:55:03 2008 (479190B7)
96691000 966a9000 Rtlh86 Rtlh86.sys Mon Jun 25 01:37:23 2007 (467F5493)
a65c0000 a65ca000 secdrv secdrv.SYS Wed Sep 13 09:18:32 2006 (45080528)
9675b000 96765000 serenum serenum.sys Sat Jan 19 00:49:29 2008 (47918F69)
96741000 9675b000 serial serial.sys Sat Jan 19 00:49:34 2008 (47918F6E)
96bdc000 96bf0000 smb smb.sys Sat Apr 11 00:45:22 2009 (49E02062)
8ccc7000 8cceefc0 snapman snapman.sys Thu Nov 11 06:05:27 2010 (4CDBCDF7)
8ccbf000 8ccc7000 spldr spldr.sys Thu Jun 21 20:29:17 2007 (467B17DD)
a441f000 a44cf000 spsys spsys.sys Tue Mar 10 13:10:28 2009 (49B69F04)
a6484000 a64d2000 srv srv.sys Mon Sep 06 09:45:36 2010 (4C84F080)
a645c000 a6484000 srv2 srv2.sys Mon Sep 06 09:45:21 2010 (4C84F071)
a455f000 a457c000 srvnet srvnet.sys Mon Sep 06 09:45:18 2010 (4C84F06E)
963af000 963f0000 storport storport.sys Sat Apr 11 00:39:19 2009 (49E01EF7)
96903000 96904380 swenum swenum.sys Sat Jan 19 00:49:20 2008 (47918F60)
96a0d000 96a75000 t3 t3.sys Wed Jun 03 15:12:19 2009 (4A26CB13)
84269000 84353000 tcpip tcpip.sys Wed Jun 16 09:45:41 2010 (4C18D585)
a65ca000 a65d6000 tcpipreg tcpipreg.sys Tue Dec 08 12:26:18 2009 (4B1E8C3A)
967d5000 967e0000 TDI TDI.SYS Sat Jan 19 00:57:10 2008 (47919136)
8cc09000 8ccbefa0 tdrpm273 tdrpm273.sys Tue Aug 10 05:56:21 2010 (4C612245)
96bc0000 96bd6000 tdx tdx.sys Sat Apr 11 00:45:56 2009 (49E02084)
968f3000 96903000 termdd termdd.sys Sat Apr 11 00:51:14 2009 (49E021C2)
8436e000 843ff100 timntr timntr.sys Wed Jun 02 08:57:37 2010 (4C065541)
9e290000 9e299000 TSDDD TSDDD.dll Sat Jan 19 01:01:09 2008 (47919225)
8cdc5000 8cdce000 tunmp tunmp.sys Sat Jan 19 00:55:40 2008 (479190DC)
8cdba000 8cdc5000 tunnel tunnel.sys Thu Feb 18 06:28:13 2010 (4B7D244D)
96fbe000 96ff9000 udfs udfs.sys Sat Apr 11 00:13:59 2009 (49E01907)
96948000 96965020 Uim_IM Uim_IM.sys Fri Sep 26 09:28:21 2008 (48DCE375)
96941000 96947200 UimBus UimBus.sys Fri Sep 26 09:28:15 2008 (48DCE36F)
96966000 96997000 UimFIO UimFIO.SYS Fri Sep 26 09:28:16 2008 (48DCE370)
96997000 969a4000 umbus umbus.sys Sat Jan 19 00:53:40 2008 (47919064)
96fb9000 96fba700 USBD USBD.SYS Sat Jan 19 00:53:17 2008 (4791904D)
96709000 96718000 usbehci usbehci.sys Sat Apr 11 00:42:52 2009 (49E01FCC)
969a4000 969d9000 usbhub usbhub.sys Sat Apr 11 00:43:14 2009 (49E01FE2)
966c1000 966cb000 usbohci usbohci.sys Sat Apr 11 00:42:52 2009 (49E01FCC)
966cb000 96709000 USBPORT USBPORT.SYS Sat Apr 11 00:42:55 2009 (49E01FCF)
96fa4000 96fb9000 USBSTOR USBSTOR.SYS Sat Apr 11 00:42:55 2009 (49E01FCF)
96b61000 96b6d000 vga vga.sys Sat Jan 19 00:52:06 2008 (47919006)
96b6d000 96b8e000 VIDEOPRT VIDEOPRT.SYS Sat Jan 19 00:52:10 2008 (4791900A)
8058b000 8059a000 volmgr volmgr.sys Sat Jan 19 00:49:51 2008 (47918F7F)
8059a000 805e4000 volmgrx volmgrx.sys Sat Apr 11 00:39:25 2009 (49E01EFD)
8cb12000 8cb4b000 volsnap volsnap.sys Sat Apr 11 00:39:37 2009 (49E01F09)
96eb1000 96ec4000 wanarp wanarp.sys Sat Jan 19 00:56:31 2008 (4791910F)
963a3000 963af000 watchdog watchdog.sys Sat Apr 11 00:22:43 2009 (49E01B13)
96fbb000 96fbdd00 wdcsam wdcsam.sys Wed Apr 16 04:27:02 2008 (4805B856)
8c930000 8c9ac000 Wdf01000 Wdf01000.sys Sat Jan 19 00:52:21 2008 (47919015)
8c9ac000 8c9b9000 WDFLDR WDFLDR.SYS Sat Jan 19 00:52:19 2008 (47919013)
9e070000 9e273000 win32k win32k.sys Mon Oct 18 09:31:09 2010 (4CBC4C1D)
8cddd000 8cde6000 wmiacpi wmiacpi.sys Sat Jan 19 00:32:47 2008 (47918B7F)
8c400000 8c409000 WMILIB WMILIB.SYS Sat Jan 19 00:53:08 2008 (47919044)
Unloaded modules:
94024000 94036000 WUDFPf.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
9400f000 94024000 WUDFRd.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
a65f6000 a6600000 usbprint.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
8cda2000 8cdb9000 usbccgp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
8cbec000 8cbf9000 usbscan.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
8cd89000 8cd96000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
8cd96000 8cda1000 dump_ataport
Timestamp: unavailable (00000000)
Checksum: 00000000
8cda1000 8cda9000 dump_atapi.s
Timestamp: unavailable (00000000)
Checksum: 00000000
8cda9000 8cdba000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000

I dont know if they are right or not. Posssibly if you remove half of your software your computer will work without BSODs, I dont know.
I do know that if we can fix it by using the free MSE, without service change to set up and no annual charge and keep my software, I know how I would go.

richc46 said:

I dont know if they are right or not. Posssibly if you remove half of your software your computer will work without BSODs, I dont know.
I do know that if we can fix it by using the free MSE, without service change to set up and no annual charge and keep my software, I know how I would go.

Click to expand...

lolz yes they want me to remove like half of my software, as I said in the email the inconsequential things I do not have a problem unintalling, however things such as Acronis which I paid for, I do not and will not uninstall.

Also if you read the last sentance of the email :-

Once you have removed all of these programs your Kaspersky product should work correctly.

They give only a "should work correctly"

That and the fact my BSOD's are random (happens sometimes after a reboot, and just the once when I had left everything open and running for two days).

For the moment I am going to give MSE a whirl, my only grizzle about it, is it doesn't have the customisation for scanning, that I would like, its either a quick scan or a full scan. With KIS 2011 I had scheduled daily quick scans and a full scan once a week.

But
The money you spent for Kas is gone. But at the end of the year you no longer have to pay the anuual fee. I think that I rather save that fee than have customized scanning.

Yes true, as I said I am giving MSE a whirl, see if it BSOD's on me at all, if it doesn't all good.

I still have 10 months of KIS 2011 worth to go, and at the end of that time I will not be renewing it :D