BSOD, help plzz

remyzwam

New Member
hey,
a few days ago i sarted having BSOD's if somebody would be so nice to tell me what is wrong with my pc I would very much appreciate it. my latest dumpfile is included.
thank you!
 

Attachments

  • Mini020811-01.zip
    15.2 KB · Views: 5

My Computer

System One

  • Memory
    4 gb ram
    Graphics Card(s)
    radeon HD 3850
    Monitor(s) Displays
    Benq 1920x1080
Each BSOD gives a small clue. Can we have the other reports?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Usually we will need more than one BSOD Minidump to help find your solution so please upload any more if you Receive any

Could you please Check your Memory and Run an SFC /scannow

See http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

Probably caused by : fileinfo.sys

fileinfo.sys Is a Microsoft Driver and Should not be Removed!

For Reference:

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Josh\Desktop\Mini020811-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6001.18488.amd64fre.vistasp1_gdr.100608-0458
Machine Name:
Kernel base = 0xfffff800`02464000 PsLoadedModuleList = 0xfffff800`02629db0
Debug session time: Tue Feb  8 17:25:15.924 2011 (UTC + 0:00)
System Uptime: 0 days 0:01:49.968
Loading Kernel Symbols
..........................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffa81069129d0, 1, fffffa6000c7083b, 5}


Could not read faulting driver name
Probably caused by : fileinfo.sys ( fileinfo!FIPreCreateCallback+1d1 )

Followup: MachineOwner
---------

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffa81069129d0, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffffa6000c7083b, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000005, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

WRITE_ADDRESS:  fffffa81069129d0 

FAULTING_IP: 
fltmgr!FltGetInstanceContext+4b
fffffa60`00c7083b f00fc14150      lock xadd dword ptr [rcx+50h],eax

MM_INTERNAL_CODE:  5

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffffa6007348490 -- (.trap 0xfffffa6007348490)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=fffffa8106912980
rdx=fffffa60073486a0 rsi=0000000000000000 rdi=0000000000000000
rip=fffffa6000c7083b rsp=fffffa6007348620 rbp=fffffa80040528b0
 r8=fffffa60073487c0  r9=0000000000000002 r10=fffffa800ca9a010
r11=0000000000000011 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
fltmgr!FltGetInstanceContext+0x4b:
fffffa60`00c7083b f00fc14150      lock xadd dword ptr [rcx+50h],eax ds:744e:fffffa81`069129d0=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800024c74e2 to fffff800024b93d0

STACK_TEXT:  


STACK_COMMAND:  kb

FOLLOWUP_IP: 
fileinfo!FIPreCreateCallback+1d1
fffffa60`00cb5929 41bd01000000    mov     r13d,1

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  fileinfo!FIPreCreateCallback+1d1

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: fileinfo

IMAGE_NAME:  fileinfo.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  47919323

FAILURE_BUCKET_ID:  X64_0x50_fileinfo!FIPreCreateCallback+1d1

BUCKET_ID:  X64_0x50_fileinfo!FIPreCreateCallback+1d1

Followup: MachineOwner
---------

Please be Aware that I am not as Skilled as others when it comes to BSODs'

Hope This Helps,
Josh
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Dell HID-compliant mouse

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Dell HID-compliant mouse
thank you for all ur replys's! i am gonna run a memory check now. i also include the minidump files, if you wanna take a look at them i would be very grateful.
 

Attachments

  • minidumps.zip
    96.2 KB · Views: 2

My Computer

System One

  • Memory
    4 gb ram
    Graphics Card(s)
    radeon HD 3850
    Monitor(s) Displays
    Benq 1920x1080
You have given us 5 reports, all diferent. One indicated hardware, I think that might be the place to start. Run a memory test following these instructions. Before you start yours, might as well get off on the right foot.
Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run for 8 passes
If passes try a good stick in each slot for 3 passes
If fails do the same for 8 passes.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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