Hi kesume.
Most recent downloads were Microsoft updates I ran on it a couple weeks ago.
We don't game with the machine because it is a work machine.
It has 4gb ram.
It switches on and off just fine other than getting stuck at the splash screen.
The user had it on in the office the day before, just doing his work (word, excel, outlook, accounting software via citrix, etc.) and it seemed to be working fine he says.
It behaves the same in or out of the doc with or without any external devices plugged into it. It seems as though vista is corrupted some how.
Thanks for your reply.