0x7e help!

lad6

New Member
i run vista home premium and keep getting this error i know its a ram issue i can only use 2gb but any more it crashes my computer and i dont have kb929777 update i tired to download and install and it says this update is not for me
 

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Last edited:

My Computer

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
OK lets start with a ram test using memtest86
http://www.geekstogo.com/forum/topic/246994-guide-to-using-memtest86/
Run for 8 passes then test each slot with a good stick for 8 passes.
That KB is only for certain configurations, you may, indeed, not need it. We shall see what happens as we progress.
Your computer does recognize the 2GB of ram.

Make sure that you have ample space on your hard drive
If you made any changes, recently, please restore to orignal state.
Run a full anti virus scan
Download and make a full updated scan with Malwarebytes.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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