System Service Exception 03b

Kirkistan · Aug 7, 2011

Twice or more a day my HP Pavilion (m9300t) crashes and gives me a bsod saying "System Service Exception." Thinking it might be heat related, I opened the case and shoot a fan in, which helped for a day or so. Running Vista x64 Home Premium. Original Installation for the software. 4GB of RAM. Hardware purchased in Sept 2008.

I've attached the two files per "BSOD - Posting Instructions"

Any insights or suggestions welcome--and thank you.

americancritic · Aug 7, 2011

Hello I will look at your minidump files in just a minute..

americancritic · Aug 7, 2011

Hi I looked at the first 6 minidump files and I need for you to do the following test, here is the instructions.

If you have anymore BSOD's please upload them to us with you test results...

Kirkistan · Aug 7, 2011

Hey americancritic: thanks for helping. In your last note, you said "do the following test" but I did not see any instructions, nor any test. Tell me if I missed something. You asked me to upload any more "System Service Exception" BSODs, which I will do (though I hope it doesn't happen anymore). I assume by "uploading" you mean the same process as listed in "BSOD - Posting Instructions."

americancritic · Aug 7, 2011

I am sorry I was trying 2 things at once.

RAM - Test with Memtest86+ - Windows 7 Forums

Kirkistan · Aug 7, 2011

Thanks. I won't be able to try it for 24 hours or so. May I assume that though it is a Windows 7 test it also works for Vista?

americancritic · Aug 7, 2011

Yes for both Vista -- win7's

Kirkistan · Aug 8, 2011

I'm working on the Memtest, but even that is problematic. I've downloaded the file to a flash drive but I'm struggling to get the computer to boot from it. It does not happen automatically. Going into the BIOS is not simple: interrupting the startup sequence doesn't usually work by hitting the F10 key, for instance. And the one time I did get into the BIOS, there was no option for booting from a flash drive or booting from USB. Suggestions appreciated.

americancritic · Aug 8, 2011

It will be easer if you download it and then burn it to a disk instead of a usb.

Kirkistan · Aug 8, 2011

Thanks. I started to do that but then couldn't figure out how to get to the disc burner. My screens didn't look like the screens on the instructions. I'll try it again. Sorry to be such a dummy!

americancritic · Aug 8, 2011

HI you can save it all to your desktop then do the following. Be sure that you put a disk in before you start...

1. Save all to you desktop.
2. Right click on the file you want to burn...
3. A list will come up and then you click Send To:
4. A side popup will open...
5. Scroll down to the drive that burns your disk's...
6. As soon as you select the drive it will start to burn automatically...

Kirkistan · Aug 8, 2011

Thank you.

Kirkistan · Aug 8, 2011

This just doesn't seem to be working. I followed your directions line by line, three times now. The first time I burned a CD with the Zip file. that didn't boot. The second time I unzipped the file and burned a CD with those three files. That didn't boot. The third time I extracted the files to my desktop and then burned a CD with the three files. That didn't boot. So. I"m using the bootable cd file from your instruction. any thoughts?

americancritic · Aug 8, 2011

Ok lets try this.

1. Download the memtest to your desktop
2. Right click the file you downloaded
3. Scroll down to where it says SEND TO
4. Then click the drive you want it to go to, it will give you more then one, chose the one that is your burner, mine is drive E someone elses might be D.

Try this and let me know if you are able to do so if not I will go in a different direction. I am real sorry you are having a pain in the Bu--t system right now but we will get it fixed. I will call some friends to join in on this as they might have a easer way to do it...

americancritic · Aug 8, 2011

Code:

[Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Tom\AppData\Local\Temp\Temp1_Windows_NT6_BSOD_jcgriff20-ZIP.zip\Mini031310-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18160.amd64fre.vistasp2_gdr.091208-0542
Machine Name:
Kernel base = 0xfffff800`02060000 PsLoadedModuleList = 0xfffff800`02224dd0
Debug session time: Sat Mar 13 14:30:11.137 2010 (GMT-7)
System Uptime: 0 days 7:13:11.859
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
[COLOR=blue]BugCheck 3B[/COLOR], {c0000005, fffff800021953a0, fffffa600d00e2d0, 0}
[COLOR=red]Probably caused by : Pool_Corruption[/COLOR] ( nt!ExDeferredFreePool+d0 )
[COLOR=blue]Followup: Pool_corruption
[/COLOR]---------
3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800021953a0, Address of the exception record for the exception that caused the bugcheck
Arg3: fffffa600d00e2d0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP: 
nt!ExDeferredFreePool+d0
fffff800`021953a0 4d8b08          mov     r9,qword ptr [r8]
CONTEXT:  fffffa600d00e2d0 -- (.cxr 0xfffffa600d00e2d0)
rax=fffff900c244e2a0 rbx=0000000000000000 rcx=0000000000000030
rdx=fffff90000000e40 rsi=fffff90000000c78 rdi=fffff800021f2160
rip=fffff800021953a0 rsp=fffffa600d00eb30 rbp=0000000000000000
 r8=ff7ff900c2eda350  r9=ff7ff900c2eda350 r10=0000000000000001
r11=0000000000000000 r12=000000000000000f r13=0000000000000001
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
nt!ExDeferredFreePool+0xd0:
fffff800`021953a0 4d8b08          mov     r9,qword ptr [r8] ds:002b:ff7ff900`c2eda350=????????????????
Resetting default scope
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  EXCEL.EXE
CURRENT_IRQL:  0
LAST_CONTROL_TRANSFER:  from fffff800021942b2 to fffff800021953a0
STACK_TEXT:  
fffffa60`0d00eb30 fffff800`021942b2 : fffff900`c2b2c550 fffff900`c01c4c00 00000000`00000000 00000000`00000001 : nt!ExDeferredFreePool+0xd0
fffffa60`0d00eba0 fffff960`001ad547 : 00000000`0104007c 00000000`00000004 fffffa60`00000010 fffff960`34316847 : nt!ExFreePoolWithTag+0x5e2
fffffa60`0d00ec50 fffff960`00173da4 : fffffa60`0d00ecd0 00000000`0104007c 00000000`00000004 00000000`00000000 : win32k!FreeObject+0x57
fffffa60`0d00ec80 fffff960`0010886b : 00000000`00000000 00000000`0104007c 00000000`0104007c fffff960`001225b2 : win32k!RGNOBJ::vDeleteRGNOBJ+0x24
fffffa60`0d00ecb0 fffff960`0012279d : fffff900`c0b07e70 00000000`00000000 00000000`00002485 00000000`00000000 : win32k!GreCombineRgn+0x447
fffffa60`0d00edb0 fffff960`00122686 : fffff900`c0b07e70 00000000`00000001 00000000`0104007c fffff900`c0b07c80 : win32k!InternalInvalidate2+0x4a5
fffffa60`0d00ee20 fffff960`00122686 : fffff900`c0b07c80 00000000`00000001 00000000`0104007c fffff900`c0a51800 : win32k!InternalInvalidate2+0x38e
fffffa60`0d00ee90 fffff960`00122686 : fffff900`c0a51800 00000000`00000001 00000000`0104007c fffff900`c0a50770 : win32k!InternalInvalidate2+0x38e
fffffa60`0d00ef00 fffff960`001232b0 : fffff900`c0a50770 00000000`00000001 00000000`0104007c 00000000`00000485 : win32k!InternalInvalidate2+0x38e
fffffa60`0d00ef70 fffff960`00181e52 : fffff900`c061c6a0 fffff900`c061c6a0 00000000`00000004 00000000`00000004 : win32k!xxxInternalInvalidate+0x168
fffffa60`0d00eff0 fffff960`001806c5 : fffff900`c0148a60 00000000`00000000 fffffa60`00000001 fffff800`00000000 : win32k!zzzBltValidBits+0x962
fffffa60`0d00f0d0 fffff960`001c91ed : 00000000`00000001 00000000`1eae0807 00000000`00000001 00000000`00000010 : win32k!xxxEndDeferWindowPosEx+0x1c5
fffffa60`0d00f190 fffff800`020b9ef3 : fffffa80`07517230 00000000`7efdd000 00000000`7efdd000 00000000`00000016 : win32k!NtUserEndDeferWindowPosEx+0x6d
fffffa60`0d00f1e0 00000000`755f3d09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`001fcb68 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x755f3d09

FOLLOWUP_IP: 
nt!ExDeferredFreePool+d0
fffff800`021953a0 4d8b08          mov     r9,qword ptr [r8]
SYMBOL_STACK_INDEX:  0
SYMBOL_NAME:  nt!ExDeferredFreePool+d0
FOLLOWUP_NAME:  Pool_corruption
IMAGE_NAME:  Pool_Corruption
DEBUG_FLR_IMAGE_TIMESTAMP:  0
MODULE_NAME: Pool_Corruption
STACK_COMMAND:  .cxr 0xfffffa600d00e2d0 ; kb
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExDeferredFreePool+d0
BUCKET_ID:  X64_0x3B_nt!ExDeferredFreePool+d0
Followup: Pool_corruption
---------
3: kd> Lmntsm
start             end                 module name
fffffa60`043f0000 fffffa60`043fff00   1394BUS  1394BUS.SYS  Fri Jan 18 22:34:04 2008 (479199DC)
fffffa60`008eb000 fffffa60`00941000   acpi     acpi.sys     Fri Apr 10 22:03:26 2009 (49E0249E)
fffffa60`05806000 fffffa60`05871000   afd      afd.sys      Fri Apr 10 22:44:21 2009 (49E02E35)
fffffa60`0bbec000 fffffa60`0bbf7000   asyncmac asyncmac.sys Fri Jan 18 22:37:27 2008 (47919AA7)
fffff960`00840000 fffff960`008a1000   ATMFD    ATMFD.DLL    Mon Jun 15 06:05:59 2009 (4A364737)
fffffa60`03d5a000 fffffa60`03d5dd00   BdaSup   BdaSup.SYS   Fri Jan 18 22:34:06 2008 (479199DE)
fffffa60`05e09000 fffffa60`05eb3000   BHDrvx64 BHDrvx64.sys Mon Feb 08 21:43:14 2010 (4B70F5F2)
fffffa60`0a4cc000 fffffa60`0a4ea000   bowser   bowser.sys   Fri Jan 18 21:54:51 2008 (479190AB)
fffffa60`05b3c000 fffffa60`05bd8000   ccHPx64  ccHPx64.sys  Fri Aug 21 16:01:40 2009 (4A8F2754)
fffff960`00650000 fffff960`00661000   cdd      cdd.dll      Thu Sep 24 18:26:38 2009 (4ABC1C4E)
fffffa60`0bbd0000 fffffa60`0bbec000   cdfs     cdfs.sys     Fri Jan 18 21:53:45 2008 (47919069)
fffffa60`03ddf000 fffffa60`03dfb000   cdrom    cdrom.sys    Fri Apr 10 22:34:39 2009 (49E02BEF)
fffffa60`006ba000 fffffa60`0076c000   CI       CI.dll       Sat Apr 11 00:08:09 2009 (49E041D9)
fffffa60`0298a000 fffffa60`0299b000   circlass circlass.sys Fri Jan 18 22:34:00 2008 (479199D8)
fffffa60`00fcc000 fffffa60`00ff8000   CLASSPNP CLASSPNP.SYS Fri Apr 10 22:34:15 2009 (49E02BD7)
fffffa60`0065d000 fffffa60`006ba000   CLFS     CLFS.SYS     Fri Apr 10 21:54:21 2009 (49E0227D)
fffffa60`05eb3000 fffffa60`05ec1000   crashdmp crashdmp.sys Fri Apr 10 22:34:31 2009 (49E02BE7)
fffffa60`013f3000 fffffa60`013fd000   crcdisk  crcdisk.sys  Fri Jan 18 22:30:12 2008 (479198F4)
fffffa60`05b1f000 fffffa60`05b3c000   dfsc     dfsc.sys     Fri Apr 10 21:54:44 2009 (49E02294)
fffffa60`013df000 fffffa60`013f3000   disk     disk.sys     Fri Apr 10 22:34:38 2009 (49E02BEE)
fffffa60`00d77000 fffffa60`00d9a000   drmk     drmk.sys     Fri Jan 18 23:20:04 2008 (4791A4A4)
fffffa60`05ec1000 fffffa60`05fdd000   dump_iaStor dump_iaStor.sys Thu Dec 04 12:47:09 2008 (493841CD)
fffffa60`059b6000 fffffa60`059c2000   Dxapi    Dxapi.sys    Fri Jan 18 22:08:00 2008 (479193C0)
fffffa60`0380d000 fffffa60`038f0000   dxgkrnl  dxgkrnl.sys  Thu Sep 24 18:27:15 2009 (4ABC1C73)
fffffa60`011ab000 fffffa60`011d7000   ecache   ecache.sys   Fri Apr 10 22:36:18 2009 (49E02C52)
fffffa60`05a84000 fffffa60`05afa000   eeCtrl64 eeCtrl64.sys Mon Aug 17 16:05:31 2009 (4A89E23B)
fffffa60`0bbad000 fffffa60`0bbcd000   ENG64    ENG64.SYS    Wed Jan 06 14:14:39 2010 (4B450B4F)
fffffa60`05afa000 fffffa60`05b1f000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Mon Aug 17 16:05:31 2009 (4A89E23B)
fffffa60`0ba00000 fffffa60`0bbad000   EX64     EX64.SYS     Wed Jan 06 14:23:25 2010 (4B450D5D)
fffffa60`00b6b000 fffffa60`00b7f000   fileinfo fileinfo.sys Fri Jan 18 22:05:23 2008 (47919323)
fffffa60`00b24000 fffffa60`00b6b000   fltmgr   fltmgr.sys   Fri Apr 10 21:54:38 2009 (49E0228E)
fffffa60`056a4000 fffffa60`056ae000   Fs_Rec   Fs_Rec.SYS   Fri Jan 18 21:53:41 2008 (47919065)
fffffa60`0117f000 fffffa60`011ab000   fwpkclnt fwpkclnt.sys Fri Apr 10 22:42:44 2009 (49E02DD4)
fffff800`0201a000 fffff800`02060000   hal      hal.dll      Sat Apr 11 00:04:56 2009 (49E04118)
fffffa60`03c07000 fffffa60`03cf4000   HDAudBus HDAudBus.sys Fri Apr 10 22:39:38 2009 (49E02D1A)
fffffa60`05fe6000 fffffa60`05ff8000   HIDCLASS HIDCLASS.SYS Fri Apr 10 22:39:32 2009 (49E02D14)
fffffa60`059ab000 fffffa60`059b6000   hidir    hidir.sys    Fri Jan 18 22:33:53 2008 (479199D1)
fffffa60`056c2000 fffffa60`056c9b80   HIDPARSE HIDPARSE.SYS Fri Jan 18 22:33:51 2008 (479199CF)
fffffa60`05fdd000 fffffa60`05fe6000   hidusb   hidusb.sys   Fri Apr 10 22:39:32 2009 (49E02D14)
fffffa60`0a400000 fffffa60`0a4a3000   HTTP     HTTP.sys     Sat Feb 20 13:30:05 2010 (4B80545D)
fffffa60`00a08000 fffffa60`00b24000   iastor   iastor.sys   Thu Dec 04 12:47:09 2008 (493841CD)
fffffa60`05a0d000 fffffa60`05a84000   IDSvia64 IDSvia64.sys Tue Oct 27 14:32:54 2009 (4AE76706)
fffffa60`0293e000 fffffa60`02951000   intelppm intelppm.sys Fri Jan 18 21:52:45 2008 (4791902D)
fffffa60`058fd000 fffffa60`05924000   Ironx64  Ironx64.SYS  Wed Nov 25 15:04:17 2009 (4B0DB7F1)
fffffa60`0297c000 fffffa60`0298a000   kbdclass kbdclass.sys Fri Jan 18 22:28:05 2008 (47919875)
fffffa60`05a00000 fffffa60`05a0b000   kbdhid   kbdhid.sys   Fri Apr 10 22:33:40 2009 (49E02BB4)
fffffa60`00604000 fffffa60`0060e000   kdcom    kdcom.dll    Sat Apr 11 00:07:57 2009 (49E041CD)
fffffa60`03d26000 fffffa60`03d5a000   ks       ks.sys       Fri Apr 10 22:33:51 2009 (49E02BBF)
fffffa60`00c0c000 fffffa60`00c93000   ksecdd   ksecdd.sys   Mon Jun 15 06:15:18 2009 (4A364966)
fffffa60`043d8000 fffffa60`043dd180   ksthunk  ksthunk.sys  Fri Jan 18 22:28:14 2008 (4791987E)
fffffa60`056ca000 fffffa60`056de000   lltdio   lltdio.sys   Fri Jan 18 22:35:48 2008 (47919A44)
fffffa60`02800000 fffffa60`02822000   luafv    luafv.sys    Fri Jan 18 21:59:06 2008 (479191AA)
fffffa60`0060e000 fffffa60`00649000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Apr 11 00:05:41 2009 (49E04145)
fffffa60`059da000 fffffa60`059ed000   monitor  monitor.sys  Fri Jan 18 22:32:34 2008 (47919982)
fffffa60`03800000 fffffa60`0380c000   mouclass mouclass.sys Fri Jan 18 22:28:05 2008 (47919875)
fffffa60`05bf4000 fffffa60`05bff000   mouhid   mouhid.sys   Fri Jan 18 22:28:10 2008 (4791987A)
fffffa60`009ad000 fffffa60`009c0000   mountmgr mountmgr.sys Fri Jan 18 22:28:01 2008 (47919871)
fffffa60`0a4ea000 fffffa60`0a504000   mpsdrv   mpsdrv.sys   Fri Jan 18 22:35:28 2008 (47919A30)
fffffa60`0a504000 fffffa60`0a52b000   mrxdav   mrxdav.sys   Fri Apr 10 21:55:42 2009 (49E022CE)
fffffa60`0a52b000 fffffa60`0a554000   mrxsmb   mrxsmb.sys   Fri Dec 04 08:20:18 2009 (4B1936C2)
fffffa60`0a554000 fffffa60`0a59d000   mrxsmb10 mrxsmb10.sys Fri Dec 04 08:20:25 2009 (4B1936C9)
fffffa60`0a59d000 fffffa60`0a5bc000   mrxsmb20 mrxsmb20.sys Fri Apr 10 21:55:26 2009 (49E022BE)
fffffa60`05725000 fffffa60`05730000   Msfs     Msfs.SYS     Fri Jan 18 21:53:55 2008 (47919073)
fffffa60`0094a000 fffffa60`00954000   msisadrv msisadrv.sys Fri Jan 18 22:02:50 2008 (4791928A)
fffffa60`0399d000 fffffa60`039d6000   msiscsi  msiscsi.sys  Fri Apr 10 22:36:09 2009 (49E02C49)
fffffa60`00c93000 fffffa60`00ce3000   msrpc    msrpc.sys    Fri Apr 10 22:32:13 2009 (49E02B5D)
fffffa60`0299b000 fffffa60`029a6000   mssmbios mssmbios.sys Fri Jan 18 22:02:54 2008 (4791928E)
fffffa60`013cd000 fffffa60`013df000   mup      mup.sys      Fri Apr 10 21:54:47 2009 (49E02297)
fffffa60`00e09000 fffffa60`00fcc000   ndis     ndis.sys     Fri Apr 10 22:43:15 2009 (49E02DF3)
fffffa60`039e3000 fffffa60`039ef000   ndistapi ndistapi.sys Fri Jan 18 22:37:22 2008 (47919AA2)
fffffa60`037b0000 fffffa60`037e1000   ndiswan  ndiswan.sys  Fri Apr 10 22:43:39 2009 (49E02E0B)
fffffa60`011e5000 fffffa60`011f9000   NDProxy  NDProxy.SYS  Fri Jan 18 22:37:26 2008 (47919AA6)
fffffa60`058d3000 fffffa60`058e2000   netbios  netbios.sys  Fri Jan 18 22:36:35 2008 (47919A73)
fffffa60`05871000 fffffa60`058b5000   netbt    netbt.sys    Fri Apr 10 22:42:31 2009 (49E02DC7)
fffffa60`00ce3000 fffffa60`00d3c000   NETIO    NETIO.SYS    Fri Apr 10 22:43:34 2009 (49E02E06)
fffffa60`05730000 fffffa60`05741000   Npfs     Npfs.SYS     Fri Apr 10 21:54:22 2009 (49E0227E)
fffffa60`05985000 fffffa60`05991000   nsiproxy nsiproxy.sys Fri Jan 18 22:36:45 2008 (47919A7D)
fffff800`02060000 fffff800`02578000   nt       ntkrnlmp.exe Tue Dec 08 09:18:34 2009 (4B1E8A6A)
fffffa60`01201000 fffffa60`01381000   Ntfs     Ntfs.sys     Fri Apr 10 21:55:38 2009 (49E022CA)
fffffa60`056ae000 fffffa60`056b7000   Null     Null.SYS     Thu Nov 02 02:37:15 2006 (4549BC4B)
fffffa60`0372e000 fffffa60`0372f180   nvBridge nvBridge.kmd Mon Jan 11 20:58:35 2010 (4B4C017B)
fffffa60`02a07000 fffffa60`0372d700   nvlddmkm nvlddmkm.sys Mon Jan 11 21:26:35 2010 (4B4C080B)
fffffa60`043de000 fffffa60`043efb00   ohci1394 ohci1394.sys Fri Apr 10 22:39:49 2009 (49E02D25)
fffffa60`058b5000 fffffa60`058d3000   pacer    pacer.sys    Fri Apr 10 22:42:56 2009 (49E02DE0)
fffffa60`00984000 fffffa60`00999000   partmgr  partmgr.sys  Fri Apr 10 22:34:51 2009 (49E02BFB)
fffffa60`00954000 fffffa60`00984000   pci      pci.sys      Fri Apr 10 22:03:33 2009 (49E024A5)
fffffa60`0a6a3000 fffffa60`0a759000   peauth   peauth.sys   Mon Oct 23 04:57:00 2006 (453CAE0C)
fffffa60`00d3c000 fffffa60`00d77000   portcls  portcls.sys  Fri Apr 10 22:39:36 2009 (49E02D18)
fffffa60`00649000 fffffa60`0065d000   PSHED    PSHED.dll    Sat Apr 11 00:08:17 2009 (49E041E1)
fffffa60`00bed000 fffffa60`00bf8380   PxHlpa64 PxHlpa64.sys Fri Feb 02 13:24:22 2007 (45C3AC06)
fffffa60`05741000 fffffa60`0574a000   rasacd   rasacd.sys   Fri Jan 18 22:37:30 2008 (47919AAA)
fffffa60`0378d000 fffffa60`037b0000   rasl2tp  rasl2tp.sys  Fri Apr 10 22:43:37 2009 (49E02E09)
fffffa60`039ef000 fffffa60`039ff000   raspppoe raspppoe.sys Fri Apr 10 22:43:33 2009 (49E02E05)
fffffa60`037e1000 fffffa60`037ff000   raspptp  raspptp.sys  Fri Apr 10 22:43:38 2009 (49E02E0A)
fffffa60`02951000 fffffa60`02969000   rassstp  rassstp.sys  Fri Apr 10 22:43:46 2009 (49E02E12)
fffffa60`05938000 fffffa60`05985000   rdbss    rdbss.sys    Fri Apr 10 21:55:21 2009 (49E022B9)
fffffa60`05713000 fffffa60`0571c000   RDPCDD   RDPCDD.sys   Fri Jan 18 22:42:04 2008 (47919BBC)
fffffa60`0571c000 fffffa60`05725000   rdpencdd rdpencdd.sys Fri Jan 18 22:42:03 2008 (47919BBB)
fffffa60`028bc000 fffffa60`028d4000   rspndr   rspndr.sys   Fri Jan 18 22:35:48 2008 (47919A44)
fffffa60`0540f000 fffffa60`055ef400   RTKVHD64 RTKVHD64.sys Tue Aug 04 02:50:52 2009 (4A78047C)
fffffa60`03963000 fffffa60`0399d000   Rtlh64   Rtlh64.sys   Tue Sep 01 20:09:35 2009 (4A9DE1EF)
fffffa60`0a759000 fffffa60`0a764000   secdrv   secdrv.SYS   Wed Sep 13 06:18:38 2006 (4508052E)
fffffa60`057dd000 fffffa60`057f8000   smb      smb.sys      Fri Apr 10 22:42:19 2009 (49E02DBB)
fffffa60`013c5000 fffffa60`013cd000   spldr    spldr.sys    Mon Jan 12 13:51:29 2009 (496BBB61)
fffffa60`02822000 fffffa60`028bc000   spsys    spsys.sys    Tue Mar 10 10:16:43 2009 (49B6A07B)
fffffa60`0b803000 fffffa60`0b889000   SRTSP64  SRTSP64.SYS  Tue Dec 01 21:55:48 2009 (4B160164)
fffffa60`05924000 fffffa60`05938000   SRTSPX64 SRTSPX64.SYS Tue Dec 01 21:58:24 2009 (4B160200)
fffffa60`0a60e000 fffffa60`0a6a3000   srv      srv.sys      Fri Dec 11 04:04:08 2009 (4B223538)
fffffa60`0a5bc000 fffffa60`0a5ee000   srv2     srv2.sys     Mon Sep 14 02:45:22 2009 (4AAE10B2)
fffffa60`0a4a3000 fffffa60`0a4cc000   srvnet   srvnet.sys   Fri Dec 11 04:03:47 2009 (4B223523)
fffffa60`03730000 fffffa60`0378d000   storport storport.sys Fri Apr 10 22:34:45 2009 (49E02BF5)
fffffa60`03e00000 fffffa60`03e01480   swenum   swenum.sys   Thu Nov 02 02:37:33 2006 (4549BC5D)
fffffa60`00b7f000 fffffa60`00bed000   SYMDS64  SYMDS64.SYS  Mon Aug 17 16:35:30 2009 (4A89E942)
fffffa60`009c0000 fffffa60`009fb000   SYMEFA64 SYMEFA64.SYS Mon Nov 23 17:35:40 2009 (4B0B386C)
fffffa60`00d9a000 fffffa60`00dd0000   SYMEVENT64x86 SYMEVENT64x86.SYS Thu Aug 13 15:28:21 2009 (4A849385)
fffffa60`05767000 fffffa60`057dd000   SYMTDIV  SYMTDIV.SYS  Thu Nov 19 18:21:24 2009 (4B05FD24)
fffffa60`05605000 fffffa60`056a4000   t3       t3.sys       Tue May 05 19:25:42 2009 (4A00F526)
fffffa60`01009000 fffffa60`0117f000   tcpip    tcpip.sys    Tue Dec 08 09:56:33 2009 (4B1E9351)
fffffa60`0a764000 fffffa60`0a774000   tcpipreg tcpipreg.sys Tue Dec 08 09:55:32 2009 (4B1E9314)
fffffa60`039d6000 fffffa60`039e3000   TDI      TDI.SYS      Fri Apr 10 22:44:14 2009 (49E02E2E)
fffffa60`0574a000 fffffa60`05767000   tdx      tdx.sys      Fri Apr 10 22:43:00 2009 (49E02DE4)
fffffa60`02969000 fffffa60`0297c000   termdd   termdd.sys   Fri Apr 10 22:48:13 2009 (49E02F1D)
fffff960`00430000 fffff960`0043a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffffa60`02935000 fffffa60`0293e000   tunmp    tunmp.sys    Fri Jan 18 22:36:30 2008 (47919A6E)
fffffa60`02929000 fffffa60`02935000   tunnel   tunnel.sys   Fri Jan 18 22:36:44 2008 (47919A7C)
fffffa60`029a6000 fffffa60`029b6000   umbus    umbus.sys    Fri Jan 18 22:34:16 2008 (479199E8)
fffffa60`05bd8000 fffffa60`05bf4000   usbccgp  usbccgp.sys  Fri Jan 18 22:34:04 2008 (479199DC)
fffffa60`05991000 fffffa60`059ab000   usbcir   usbcir.sys   Fri Jan 18 22:34:01 2008 (479199D9)
fffffa60`05ff8000 fffffa60`05ff9e00   USBD     USBD.SYS     Fri Jan 18 22:33:53 2008 (479199D1)
fffffa60`03952000 fffffa60`03963000   usbehci  usbehci.sys  Fri Apr 10 22:39:36 2009 (49E02D18)
fffffa60`029b6000 fffffa60`029fe000   usbhub   usbhub.sys   Fri Apr 10 22:39:52 2009 (49E02D28)
fffffa60`0390c000 fffffa60`03952000   USBPORT  USBPORT.SYS  Fri Apr 10 22:39:39 2009 (49E02D1B)
fffffa60`059c2000 fffffa60`059da000   USBSTOR  USBSTOR.SYS  Fri Apr 10 22:39:38 2009 (49E02D1A)
fffffa60`03900000 fffffa60`0390c000   usbuhci  usbuhci.sys  Fri Jan 18 22:33:56 2008 (479199D4)
fffffa60`056e0000 fffffa60`056ee000   vga      vga.sys      Fri Jan 18 22:32:21 2008 (47919975)
fffffa60`056ee000 fffffa60`05713000   VIDEOPRT VIDEOPRT.SYS Fri Jan 18 22:32:25 2008 (47919979)
fffffa60`00999000 fffffa60`009ad000   volmgr   volmgr.sys   Fri Apr 10 22:34:49 2009 (49E02BF9)
fffffa60`0076c000 fffffa60`007d2000   volmgrx  volmgrx.sys  Fri Apr 10 22:35:14 2009 (49E02C12)
fffffa60`01381000 fffffa60`013c5000   volsnap  volsnap.sys  Fri Apr 10 22:35:33 2009 (49E02C25)
fffffa60`058e2000 fffffa60`058fd000   wanarp   wanarp.sys   Fri Apr 10 22:43:38 2009 (49E02E0A)
fffffa60`038f0000 fffffa60`03900000   watchdog watchdog.sys Fri Apr 10 22:09:16 2009 (49E025FC)
fffffa60`00803000 fffffa60`008dd000   Wdf01000 Wdf01000.sys Fri Jan 18 22:33:27 2008 (479199B7)
fffffa60`008dd000 fffffa60`008eb000   WDFLDR   WDFLDR.SYS   Fri Jan 18 22:32:33 2008 (47919981)
fffff960`000f0000 fffff960`003a4000   win32k   win32k.sys   Fri Aug 14 06:42:57 2009 (4A8569E1)
fffffa60`00941000 fffffa60`0094a000   WMILIB   WMILIB.SYS   Fri Jan 18 22:33:45 2008 (479199C9)
fffffa60`0a794000 fffffa60`0a7aa000   WUDFPf   WUDFPf.sys   Fri Jan 18 22:33:22 2008 (479199B2)
fffffa60`0a774000 fffffa60`0a794000   WUDFRd   WUDFRd.sys   Fri Jan 18 22:33:43 2008 (479199C7)
fffffa60`03cf4000 fffffa60`03d25f80   xcbdax64 xcbdax64.sys Fri Sep 07 11:43:23 2007 (46E19BCB)
fffffa60`03d5e000 fffffa60`03ddf000   xcfex64  xcfex64.sys  Fri Sep 07 11:42:27 2007 (46E19B93)
fffffa60`03e03000 fffffa60`04377000   xchalx64 xchalx64.sys Fri Sep 07 11:41:01 2007 (46E19B3D)
fffffa60`04377000 fffffa60`043d8000   xcmemx64 xcmemx64.sys Fri Sep 07 11:39:35 2007 (46E19AE7)
Unloaded modules:
fffffa60`0b8de000 fffffa60`0b8ed000   RNDISMPX.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`0b8d4000 fffffa60`0b8de000   usb8023x.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`0b8c5000 fffffa60`0b8d4000   RNDISMPX.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`0b8bb000 fffffa60`0b8c5000   usb8023x.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`0b8ac000 fffffa60`0b8bb000   RNDISMPX.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`0b8a2000 fffffa60`0b8ac000   usb8023x.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`0bbad000 fffffa60`0bbcd000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`0ba00000 fffffa60`0bbad000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`0b893000 fffffa60`0b8a2000   RNDISMPX.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`0b889000 fffffa60`0b893000   usb8023x.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`0bbb0000 fffffa60`0bbd0000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`0ba03000 fffffa60`0bbb0000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`011d7000 fffffa60`011e5000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`0280d000 fffffa60`02929000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`056ca000 fffffa60`056e0000   i8042prt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`056b7000 fffffa60`056c2000   kbdhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
3: kd> Stack
*** WARNING: Unable to verify timestamp for TSDDD.dll
*** ERROR: Module load completed but symbols could not be loaded for TSDDD.dll
*** WARNING: Unable to verify timestamp for cdd.dll
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
*** WARNING: Unable to verify timestamp for ATMFD.DLL
*** ERROR: Module load completed but symbols could not be loaded for ATMFD.DLL
*** WARNING: Unable to verify timestamp for SYMEFA64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEFA64.SYS
*** WARNING: Unable to verify timestamp for iastor.sys
*** ERROR: Module load completed but symbols could not be loaded for iastor.sys
*** WARNING: Unable to verify timestamp for SYMDS64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMDS64.SYS
*** WARNING: Unable to verify timestamp for PxHlpa64.sys
*** ERROR: Module load completed but symbols could not be loaded for PxHlpa64.sys
*** WARNING: Unable to verify timestamp for drmk.sys
*** ERROR: Module load completed but symbols could not be loaded for drmk.sys
*** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** WARNING: Unable to verify timestamp for spldr.sys
*** ERROR: Module load completed but symbols could not be loaded for spldr.sys
*** WARNING: Unable to verify timestamp for spsys.sys
*** ERROR: Module load completed but symbols could not be loaded for spsys.sys
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for nvBridge.kmd
*** ERROR: Module load completed but symbols could not be loaded for nvBridge.kmd
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for Rtlh64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rtlh64.sys
*** WARNING: Unable to verify timestamp for xcbdax64.sys
*** ERROR: Module load completed but symbols could not be loaded for xcbdax64.sys
*** WARNING: Unable to verify timestamp for xcfex64.sys
*** ERROR: Module load completed but symbols could not be loaded for xcfex64.sys
*** WARNING: Unable to verify timestamp for xchalx64.sys
*** ERROR: Module load completed but symbols could not be loaded for xchalx64.sys
*** WARNING: Unable to verify timestamp for xcmemx64.sys
*** ERROR: Module load completed but symbols could not be loaded for xcmemx64.sys
*** WARNING: Unable to verify timestamp for RTKVHD64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys
*** WARNING: Unable to verify timestamp for t3.sys
*** ERROR: Module load completed but symbols could not be loaded for t3.sys
*** WARNING: Unable to verify timestamp for SYMTDIV.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMTDIV.SYS
*** WARNING: Unable to verify timestamp for Ironx64.SYS
*** ERROR: Module load completed but symbols could not be loaded for Ironx64.SYS
*** WARNING: Unable to verify timestamp for SRTSPX64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSPX64.SYS
*** WARNING: Unable to verify timestamp for IDSvia64.sys
*** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
*** WARNING: Unable to verify timestamp for eeCtrl64.sys
*** ERROR: Module load completed but symbols could not be loaded for eeCtrl64.sys
*** WARNING: Unable to verify timestamp for EraserUtilRebootDrv.sys
*** ERROR: Module load completed but symbols could not be loaded for EraserUtilRebootDrv.sys
*** WARNING: Unable to verify timestamp for ccHPx64.sys
*** ERROR: Module load completed but symbols could not be loaded for ccHPx64.sys
*** WARNING: Unable to verify timestamp for BHDrvx64.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
*** WARNING: Unable to verify timestamp for dump_iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for dump_iaStor.sys
*** WARNING: Unable to verify timestamp for srvnet.sys
*** ERROR: Module load completed but symbols could not be loaded for srvnet.sys
*** WARNING: Unable to verify timestamp for mrxsmb.sys
*** ERROR: Module load completed but symbols could not be loaded for mrxsmb.sys
*** WARNING: Unable to verify timestamp for mrxsmb10.sys
*** ERROR: Module load completed but symbols could not be loaded for mrxsmb10.sys
*** WARNING: Unable to verify timestamp for srv2.sys
*** ERROR: Module load completed but symbols could not be loaded for srv2.sys
*** WARNING: Unable to verify timestamp for srv.sys
*** ERROR: Module load completed but symbols could not be loaded for srv.sys
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for peauth.sys - 
*** WARNING: Unable to verify timestamp for secdrv.SYS
*** ERROR: Module load completed but symbols could not be loaded for secdrv.SYS
*** WARNING: Unable to verify timestamp for SRTSP64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS
*** WARNING: Unable to verify timestamp for EX64.SYS
*** ERROR: Module load completed but symbols could not be loaded for EX64.SYS
*** WARNING: Unable to verify timestamp for ENG64.SYS
*** ERROR: Module load completed but symbols could not be loaded for ENG64.SYS
*** ERROR: Module load completed but symbols could not be loaded for cdfs.sys
Couldn't resolve error at 'tack'
3: kd> k
Child-SP          RetAddr           Call Site
fffffa60`0d00d918 fffff800`020ba1ee nt!KeBugCheckEx
fffffa60`0d00d920 fffff800`020b9bbc nt!KiBugCheckDispatch+0x6e
fffffa60`0d00da60 fffff800`020e5dcd nt!KiSystemServiceHandler+0x7c
fffffa60`0d00daa0 fffff800`020e608f nt!RtlpExecuteHandlerForException+0xd
fffffa60`0d00dad0 fffff800`020f3706 nt!RtlDispatchException+0x22f
fffffa60`0d00e1c0 fffff800`020ba2a9 nt!KiDispatchException+0xc2
fffffa60`0d00e7c0 fffff800`020b8e8d nt!KiExceptionDispatch+0xa9
fffffa60`0d00e9a0 fffff800`021953a0 nt!KiGeneralProtectionFault+0xcd
fffffa60`0d00eb30 fffff800`021942b2 nt!ExDeferredFreePool+0xd0
fffffa60`0d00eba0 fffff960`001ad547 nt!ExFreePoolWithTag+0x5e2
fffffa60`0d00ec50 fffff960`00173da4 win32k!FreeObject+0x57
fffffa60`0d00ec80 fffff960`0010886b win32k!RGNOBJ::vDeleteRGNOBJ+0x24
fffffa60`0d00ecb0 fffff960`0012279d win32k!GreCombineRgn+0x447
fffffa60`0d00edb0 fffff960`00122686 win32k!InternalInvalidate2+0x4a5
fffffa60`0d00ee20 fffff960`00122686 win32k!InternalInvalidate2+0x38e
fffffa60`0d00ee90 fffff960`00122686 win32k!InternalInvalidate2+0x38e
fffffa60`0d00ef00 fffff960`001232b0 win32k!InternalInvalidate2+0x38e
fffffa60`0d00ef70 fffff960`00181e52 win32k!xxxInternalInvalidate+0x168
fffffa60`0d00eff0 fffff960`001806c5 win32k!zzzBltValidBits+0x962
fffffa60`0d00f0d0 fffff960`001c91ed win32k!xxxEndDeferWindowPosEx+0x1c5
3: kd> MTV
Couldn't resolve error at 'TV'
3: kd> vertarget
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18160.amd64fre.vistasp2_gdr.091208-0542
Machine Name:
Kernel base = 0xfffff800`02060000 PsLoadedModuleList = 0xfffff800`02224dd0
Debug session time: Sat Mar 13 14:30:11.137 2010 (GMT-7)
System Uptime: 0 days 7:13:11.859
/CODE]
 
 
Hi I asked another BSOD expert to come in on this sense ther are 30 BSOD files to go through, he will be ricic46 so if you get something from him go ahead and follow his instructions as he is the very best....

Kirkistan · Aug 8, 2011

Thanks for your help. Actually, that is the way I did it the first or second time. Mine is the E drive as well. It seems the problem is I'm sending an unzipped file to be burned on the CD. So my computer doesn't see the boot file. But when I unzip it and try to place all three files on the CD to burn, it seems to turn back into a zip file.

Kirkistan · Aug 8, 2011

Wow--thanks again. Very kind of you all.

richc46 · Aug 8, 2011

Heres the Cliffs Notes Version
Guide to using Memtest86+ - Geeks to Go Forums

Kirkistan · Aug 8, 2011

Again: thanks for the help and sorry to be such a flunky, but none of these instructions seem to work. I know this is the simple part! I use Firefox so when I "download the file" it goes to the Download file. All along I've assumed i need to use Winzip, which I've downloaded and used the evaluation version. Am I right in using that?

I know of no other way to extract a file, which i need to do before I use the 7zip provided in the cliff notes version.

Thanks,.

Kirkistan · Aug 8, 2011

Let me try again to tell you how this is not working. I download the file using Firefox. I go to the "Downloads" section and I see the file. To get that file to my desktop, I need to use Winzip to unzip the file and place it on my desktop, right?

System Service Exception 03b

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer