BSOD as soon as integrated webcam starts

V

Vista1985

Member
Hi,
System- Vista Ultimate 32bit operating system
2 years old system
OS not uninstalled since then

PFA 2 report files I have generated before and after the crash. This was happening sporadically earlier but now the BSOD appears everytime I start my webcam. Please please help

Thanks a lot in advance
 

Attachments

  • Report.zip
    252.5 KB · Views: 2

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hi Richcv65,
Thanks for pointing this out. I have attached the mentioned files according to the directions. Please go through them and help me out.

Thanks in advance
 

My Computer

System One

This driver is the cause
OEM02Vfx.sys
I did not recognize it, but its part of Eye Powered Games. If you recognize this make a system restore point so that you could go back if the results are unsatisfactory and uninstall the game or you can go to their website to see if they have a solution or an updated driver.
I do wish you good luck
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Thanks, but I dont see any games installed on my system. I tried to use system restore option but I can only restore 3 days back, where as I was having this problem since 3-4 weeks now. Can you please suggest an alternate fix for this pls..
 

My Computer

System One

We will do this step by step
Step one
Go to search by the start button
Type cmd
In cmd type driverquery. Do you see the driver that I mentioned?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
The driver should be in this location
C-->Windows-->System32-->drivers.

Go there and change the .sys to .bup and then see if the BSODs are gone. If you get another give me the file.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I did that, but now the camera is not getting detected at all either in yahoo msngr or in Dell Webcam Center. When i checked on device manager, the integrated webcam has an '!' mark, so i tried to update it but the '!' mark remains. Seems like the webcam driver has also got affected.
 

My Computer

System One

Put it back, that might even be the driver for the webcam. Put it back then update the driver for the webcam.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Changed the filename extension back again to its original. The cam seems to be now(There is no '!' mark in device manager). But I had a BSOD again. PFA the latest report
 

My Computer

System One

Its the same driver and the same problem. Go to device manager and uninstall the driver with the yellow mark, then update it lets try that and see if it works.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
You must log in or register to reply here.
Back
Top