Windows Vista Forums

Need Help with BSOD
  1. #1



    Member
    Join Date : Jun 2009
    Posts : 6
    Vista Home Premium 64 bit.
    Local Time: 12:35 AM

    Need Help with BSOD

    My computer is having some issues with BSOD's and i'm having trouble figuring out exactly what to do to fix it. I have attached the Perfmon HTML file and Windows NT6 BSOD folder zipped together.

    I'm running Vista Home Premium 64-Bit SP2
    It's OEM and is the original OS.
    The computer is about 7 years old (I believe it was made in 2004), and I believe the OS installation is around the same age.



    If there is any additional information i can provide let me know; and, thank you.

      My System SpecsSystem Spec

  2. #2



    Member
    Join Date : Jun 2009
    Posts : 6
    Vista Home Premium 64 bit.
    Local Time: 12:35 AM


      Thread Starter

    Re: Need Help with BSOD

    Here are some miscellaneous bits of information about my pc and its problem:
    OS:
    Vista Home Premium 64 bit.
    CPU:
    AMD Phenom II X4 940 Processor 3.00 GHz
    Motherboard:
    Biostar TA790GX 128M
    Memory:
    8.00 GB
    Graphics Card(s):
    NVIDIA GeForce GTS 250
    Manufacturer:
    Cyberpower, INC.

    My BlueScreen Issues this time (i have had some with this computer before) occured when i was trying to start it up after it was improperly shut down, i'm guessing a power outage shut it off while i was sleeping (I usually leave it on pretty much constantly). And basically i've been getting BlueScreen errors whenever i turn the pc on after it runs for a few minutes, or when i try to do certain things with it, like play a game, watch a video, or do certain things online.

    I tried looking through information from BlueScreenViewer and i found that these files may be issues:

    ntoskrnl.exe
    netr6164.sys
    NETIO.SYS
    tcpip.sys

    But i am not computer savvy enough to know exactly what is wrong with them or how to fix them. Which is why i am here ^.^

    I've also tried running CHKDSK and to my knowledge it doesnt find anything.

    And ive run sfc/scannow and that also does not find anything.

    I also don't have any good system restore points i can use, not exactly sure what they are called.

    My pc also came with a couple of discs that i believe i'm supposed to be able to use to repair the OS but i'm not exactly sure what is what or how to use them, One says "Drivers and Utilities CD" one says "Display Driver Installation CD" and the other says " Cyberpower, INC. Windows Vista Home Premium SP1. The software included on this Recovery DVD-ROM was pre-installed on your hard drive at the factory and may only be used for backup and recovery of your Cyberpower Inc. computer system" But yea i don't know how to use them, and the software is so old and the pc has been upgraded as far as drivers and Windows updates so much that i'm not sure if this would cause more problems than it solves.

    Last edited by laraki; 09 Oct 2011 at 10:54 AM.
      My System SpecsSystem Spec

  3. #3
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,254
    Windows 7 SP1 x64
    Local Time: 12:35 AM
    usa us connecticut

     

    Re: Need Help with BSOD

      My System SpecsSystem Spec

  4. #4



    Member
    Join Date : Jun 2009
    Posts : 6
    Vista Home Premium 64 bit.
    Local Time: 12:35 AM


      Thread Starter

    Re: Need Help with BSOD

    Quote Originally Posted by richc46 View Post

    Hi, thanks for the welcome.

    I tried following the instructions there already, this thread is the result of that.
    Is there anything additional i can do? In my first post there i provided the files the instruction thread asks for, and other than that its all additional information about my pc and my issue.

      My System SpecsSystem Spec

  5. #5
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,254
    Windows 7 SP1 x64
    Local Time: 12:35 AM
    usa us connecticut

     

    Re: Need Help with BSOD

    OK, I looked closer at what you posted. We have enough

      My System SpecsSystem Spec

  6. #6



    Member
    Join Date : Jun 2009
    Posts : 6
    Vista Home Premium 64 bit.
    Local Time: 12:35 AM


      Thread Starter

    Re: Need Help with BSOD

    Thank you

      My System SpecsSystem Spec

  7. #7
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,254
    Windows 7 SP1 x64
    Local Time: 12:35 AM
    usa us connecticut

     

    Re: Need Help with BSOD

    You have given us about a half a dozen reports. One indicated hardware and the others indicated that the areas that you had already mentioned were responsobile.
    It is generally a fact that when so many different areas are mentioned it is actually a hardware problem. The usual cause of a hardware problem is corrupt memory.
    Please follow directions of this memory test


    Download memtest86 and test RAM

    www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
    Guide to using Memtest86+ - Geeks to Go Forums

    Run for 8 passes
    Ifit passes try a good stick in each slot for 3 passes
    Ifit fails do the same for 8 passes.

      My System SpecsSystem Spec

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