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Vista just locks up - Help

  1. #1
    hemi68charger's Avatar
    Join Date : Nov 2011
    Posts : 7
    x64
    Local Time: 04:52 PM

    Vista just locks up - Help

    Hello All..
    I'm new to the board, so please ignore my apparent lack of hardware/system knowledge.
    Computer: HP Media Center PC
    OS: Vista x64 Home Premium Edition

    As of recent, my Desktop PC just locks up. What I mean by that is after a random number of minutes of inactivity, the screen will be blank and any/all my lights on the keyboard will be off. I have tried pushing down on keys or moving the mouse as if the machine was "asleep", but to no avail. I have to hold the on/off button for the typical 5 seconds to turn off the CPU.

    Any forward guidance on troubleshooting or maintenance would be greatly appreciated and please be patient with me..

    Now, if you have any questions on classic Mopars/Dodges, I'm your man..

      My System SpecsSystem Spec

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  3. #2
    richc46's Avatar

    BSOD Squad




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    Fairfield County, CT
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    Re: Vista just locks up - Help

    Welcome
    We will find the cause. Start with a complete antivirus scan
    Download and make a fulls scan with malwarebytes.
    If both are negative try a clean boot to diagnose.
    http://support.microsoft.com/kb/929135

    If none of these options help, try in safe mode. If safe mode still has the problem a good bet would be a hardware problem and we can go from there

      My System SpecsSystem Spec

  4. #3
    hemi68charger's Avatar
    Join Date : Nov 2011
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    Local Time: 04:52 PM


      Thread Starter

    Re: Vista just locks up - Help

    Thanks Rich.. I'll give this a try.. I recently reduced the screen saver wait time to 2 minutes.... Not sure if that makes a difference.

    Cheers,
    Troy

      My System SpecsSystem Spec

  5. #4
    richc46's Avatar

    BSOD Squad




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    Re: Vista just locks up - Help

    Troy
    Even with my ideas, its hit and miss. We have to experiment. Try anything else that you can think of.

      My System SpecsSystem Spec

  6. #5
    hemi68charger's Avatar
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      Thread Starter

    Re: Vista just locks up - Help

    Rich..
    malwarebytes didn't turn up anything.. Zero defects.. I'm going to attempt and follow the procedures outlined in the safe boot link you mentioned..

    Troy

      My System SpecsSystem Spec

  7. #6
    hemi68charger's Avatar
    Join Date : Nov 2011
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      Thread Starter

    Re: Vista just locks up - Help

    Rich,
    I did all on the reboots except, I wasn't quite sure about the:
    Click to select half of the check boxes in the Service list. In step 2.

    Either way, it mentions of the problems still persists... The shutdown is a random thing from my observation. Is there a way to confirm all peripherals are working properly? i.e keyboard, mouse, etc...

    Cheers,
    Troy

      My System SpecsSystem Spec

  8. #7
    hemi68charger's Avatar
    Join Date : Nov 2011
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      Thread Starter

    Re: Vista just locks up - Help

    Rich,
    I put the PC into the sleep mode last night before I went to bed and sure enough, when I woke up this morning to, the PC's keyboard and mouse were inoperable, yet the on/off button was still on.......

      My System SpecsSystem Spec

  9. #8
    richc46's Avatar

    BSOD Squad




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    Re: Vista just locks up - Help

    Make sure you are not in power save mode.
    Power Plan - Restore Default Settings

      My System SpecsSystem Spec

  10. #9
    hemi68charger's Avatar
    Join Date : Nov 2011
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      Thread Starter

    Re: Vista just locks up - Help

    Rich..
    What is the power save mode? I'll google it, but you may be able to explain it better. Why is having my computer, if it is, enabled in the "power save mode" bad?

    Thanks again for your feedback..

    Troy

      My System SpecsSystem Spec


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