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sfc and corrupt Acer recovery partition

  1. #1



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    sfc and corrupt Acer recovery partition

    Hi, everyone -- I'm hendis, new to the forums, and looking for a way to solve a problem that I've never experienced before. Fervent thanks to anybody and everybody who helps, can help, wants to help, or is even slightly interested...

    I own an Acer Aspire 4330 notebook (purchased 12/2009). Recently, I began to experience multiple problems with the computer, including random BSODs, random "hard" shutdowns, slow (or unavailable) HDD reads (preventing startup), slow startup and shutdown (that is, if there's a startup or shutdown), as well as very slow internet speeds, slow file operations (copy, move, etc...), webpages not loading (I use Cable/WiFi) and not responding errors on all apps. (There are even more errors, all unpredictable and random, but I think that you get the idea.) All of these problems led me to decide to reformat.

    I reformatted, recovered from Acer's hidden partition, and without changing any settings or installing any software, immediately ran System File Checker. SFC found several corrupt files, none of which I was able to find, identify or fix. As a result, the problems mentioned previously remain and are rapidly getting worse.

    The corrupted system files that SFC detected came directly untouched from the restore partition, which came directly untouched from Acer. Question 1: Is the recovery partition corrupted/damaged?

    I contacted Acer support, and got the "out of warranty, we're sorry, but we can't help you" song and dance.

    I wouldn't be surprised if there were multiple errors on my machine, but first things first: How do I fix (or find and replace) the corrupted system files detected by sfc?

      My System SpecsSystem Spec

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  3. #2
    Yard Dog's Avatar

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    Re: sfc and corrupt Acer recovery partition

    Hello, see this System Files - SFC Command
    Notice in the big yellow box, you need a Vista install cd to actually repair the missing/corrupt ones.

      My System SpecsSystem Spec

  4. #3



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      Thread Starter

    Re: sfc and corrupt Acer recovery partition

    All I got from Acer was a restore partition, not a Vista CD.

    Does this mean I'm out of luck, and can't replace the damaged files?

    hendis

      My System SpecsSystem Spec

  5. #4
    richc46's Avatar

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    Re: sfc and corrupt Acer recovery partition

    The primary problem seems to be the BSODs, please post
    Blue Screen of Death (BSOD) Posting Instructions

      My System SpecsSystem Spec

  6. #5



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      Thread Starter

    Re: sfc and corrupt Acer recovery partition

    Dear richc46,

    Solly for the delayed reply -- I'm on call for work 24/7/365, and work called, so I was out of pocket for a while.

    - Saved your exe.
    - disconnected all external peripheral devices and USB hubs
    - reformatted again (my personal docs, photos, etc are on a different partition)
    - ran your exe (without reconnecting anything)
    - screenshot of report attached as "BSOD Report 1.txt"

    Doesn't make much sense to me, but I'm hoping that you'll have better luck...

    Also, just wanted to include a bit of strange info...

    I've got two USB hubs daisy-chained, and normally plugged in to my 4330. The closest hub has a WD external ("My Passport") 1TB HDD attached. The second USB hub has a Panasonic KX-MB271 laser printer attached. The unused USB ports on each USB hub contain dedicated USB cords (supplied by each manufacturer) for assorted equipment (GPS, handheld receipt scanner, etc.) not usually connected to the USB wire.

    I have no problems (BSOD's, freezes, randon shoutdowns, etc.) as long as the USB hubs (with only the WD 1TB and the Panasonic printer) are NOT attached. Once the external storage HDD and the printer are reconnected, the problems recur. (Please keep in mind that ONLY the WD external storage and the Panasonic printer are usually connected -- not the GPS or handheld scanner.) Nothing was connected when I ran your exe file.

      My System SpecsSystem Spec

  7. #6
    richc46's Avatar

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    Re: sfc and corrupt Acer recovery partition

    I cannot help, today or tomorrow, since I am not home and need special software to read your reports. If no one helps by late Sunday, post something to remind me and you will get expedited help. Happy Holidays.

      My System SpecsSystem Spec

  8. #7



    Junior Member
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      Thread Starter

    Re: sfc and corrupt Acer recovery partition

    Take your time -- enjoy your Christmas holiday -- sometimes I can't get back when I want to, either...

    hendis

      My System SpecsSystem Spec

  9. #8



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      Thread Starter

    Re: sfc and corrupt Acer recovery partition

    richc46,

    It's been about a week...

    Are we going to work on this problem?

    hendis

      My System SpecsSystem Spec

  10. #9
    Yard Dog's Avatar

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    Re: sfc and corrupt Acer recovery partition

    BSOD squad has been swamped , sorry for delay, they answer at numerous forums. Please be patient while they get to your logs. again. thanks for using VistaForums.

      My System SpecsSystem Spec

  11. #10
    Lottiemansion's Avatar

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    Re: sfc and corrupt Acer recovery partition

    Hi,

    sorry for any delays here but could you please revisit the instructions in the 4th post: -

    Blue Screen of Death (BSOD) Posting Instructions

    You need to post the full report to allow us to diagnose your needs. OK?

      My System SpecsSystem Spec

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sfc and corrupt Acer recovery partition
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