Blue screen on Vista 32bit

hellrui

New Member
Hi there. I'm having a problem with my Vista and i wondered if someone could help me. At some point when i'm scanning my computer with Bitdefender Total Security 2011 the blue screen appears and my computer restarts and the following error shows up in the screen:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 2070

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 83EC7A88
BCP3: A4285C20
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini010712-01.dmp
C:\Users\Rui\AppData\Local\Temp\WER-87001-0.sysdata.xml
C:\Users\Rui\AppData\Local\Temp\WERBC3C.tmp.version.txt

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Microsoft Online Crash Analysis

Every time i try to run the scan on the computer the same thing happens. It has just started now. I didn't install any new programs or made any changes in the computer.

Thank you.
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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