Blue Screen Issues shut down computer 5-15 minutes after start up

RichardPC

Member
Thanks in advance for your time and effort.
I've been dealing with this issue for several days now. Currently I am using my old computer to communicate to this forum.
I turn on my computer and choose the option to start windows normally (after an "unexpected shut down"). I am able to log on and gain access to my user account. I have limited arbitrary programs on startup to allow me additional time to run diagnostics and successfully DL Malwarebytes Anti-Malware software before my system shut(s) down. I cannot successfully complete a full scan though b/c my system shuts off. A brief look at a Quick Scan on Malwarebytes has indicated that it detected 4 instances of Malware on my system but without it completing, I cannot quarrantine anything and my computer shuts off.
I cannot perform a full diagnostics scan either.
Below are the problem details which may indicate how I can proceed to repair the problem. Any help with this issue is greatly appreciated.


problem event name: Blue Screen
OS Version: 6.0.06002.2.2.0.768.3
Locale ID: 1033
BC Code: 50
BCP1: FFFFFA60025c8000
BCP2: 0000000000000001
BCP3: FFFFFA6002A45D3B
BCP4: 0000000000000000
OS Version: 6_0_6002
Service Pack 2_0
Product: 768_1

Files That Help Describe The Problem

C:\Windows\Minidump\Mini072112-01.dmp
C:\Users\Owner\AppData\Local\Temp\Wer-291347-0SysData.xml
C:\Users\Owner\AppData\Local\Temp\Wer7856.tmp.version.txt


A Subsequent variation has changed as thus:

BCP1: FFFFFA6008F84000
BCP2: 0000000000000001
BCP3: FFFFFA6002A4C0AA

Files That Help Describe The Problem

C:\Windows\Minidump\Mini072112-03.dmp
C:\Users\Owner\AppData\Local\Temp\Wer-242909-0sysData.xml
C:\Users\Owner\AppData\Local\Temp\Wer9C8C.tmp.version.txt

Please advise as to what I should do to fix this problem. I may require detailed instruction as I am not highly proficient at navigating all the things I need to repair the problem.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Elite m9520f
    CPU
    Intel Core 2 Quad Processor Q8300
    Motherboard
    IDK
    Memory
    8GB System Memory
    Graphics Card(s)
    NVIDIA Geforce 9600 GS with 768MB dedicated video memory
    Sound Card
    IDK
    Monitor(s) Displays
    HP w2207h
    Screen Resolution
    1680x1050
Try going to C:/Program Files,MalwareBytes,MBAM-Chameleon.exe
and do the scan with that as some malware will stop MalwareBytes from running.
Even if you have to start in safe mode it will work.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Please let me know if I am not proceeding correctly as I have edited my original post with the SFdiag Tool zipped file attached with no reply.
This issue continues to plague me and I continue to attempt to run the scans with Malwarebytes to no avail as they never complete (even thru the suggested route - in Chameleon mode).
Don't know what else to do short of bringing it in to a repair shop. I'm hope though that if someone reviews the attached file - and I have performed the tasks as I should - then this is something that can be resolved at home.
PLEASE HELP!
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Elite m9520f
    CPU
    Intel Core 2 Quad Processor Q8300
    Motherboard
    IDK
    Memory
    8GB System Memory
    Graphics Card(s)
    NVIDIA Geforce 9600 GS with 768MB dedicated video memory
    Sound Card
    IDK
    Monitor(s) Displays
    HP w2207h
    Screen Resolution
    1680x1050
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