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Laptop keeps shutting itself off
  1. 15 Oct 2012 #1


    swingjacketuser

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    Laptop keeps shutting itself off

    I have a Toshiba L-305D that is sitting on a cooling pad and it keeps shutting itself down when ever it feels like it. I have tried everything that I can think of. System repair didn't work, system restore didn't work so I did an SFC/scannow and I am attaching the report. I did the scan 3 times and it didn't fix the problem. The report is from the third scan. I have windows vista premium home edition, 32 bit and I have the product ID but I don't have the physical disc. The disc didn't come with the laptop. Can someone please explain to me in detail what it is I need to do to fix my laptop before it drives me crazy. Thank You


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  2. 15 Oct 2012 #2
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    richc46

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    Re: Laptop keeps shutting itself off

    Welcome
    Dont worry about the disc, if you have a legit key I can give you and ISO to burn the disc. The problem may be hardware related, however and a new OS would not help that.
    Can you give us these reports?
    Blue Screen of Death (BSOD) Posting Instructions

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  3. 15 Oct 2012 #3


    Patonb

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    Re: Laptop keeps shutting itself off

    Unless you've checked, its still possible its over heating.

    D/l coretemp from here: Core Temp

    See what it says.

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  4. 15 Oct 2012 #4


    swingjacketuser

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    Re: Laptop keeps shutting itself off

    Okay, I followed the directions and have the zip file for you

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  5. 15 Oct 2012 #5


    swingjacketuser

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    Re: Laptop keeps shutting itself off

    Quote Originally Posted by richc46 View Post
    Welcome
    Dont worry about the disc, if you have a legit key I can give you and ISO to burn the disc. The problem may be hardware related, however and a new OS would not help that.
    Can you give us these reports?
    Blue Screen of Death (BSOD) Posting Instructions

    followed your directions, see the post below

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  6. 15 Oct 2012 #6
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    richc46

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    Re: Laptop keeps shutting itself off

    I could not find anything in the reports directly related to hardware. We will have to use a hit and miss approach
    Make a full anti virus scan
    Download and make a full scan with malwarebytes.
    If these are negative, follow the instruction by Patonb and test the temps
    If negative, test the hard drive, make a chkdsk.
    be sure that both boxes are checked as shown
    Check Disk - chkdsk

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  7. 17 Oct 2012 #7


    swingjacketuser

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    Re: Laptop keeps shutting itself off

    Sorry it has been so long. When I was going through all the suggestions, I realized my memory storage was almost max out so I had to go through and backup many files so I could delete them. Once I did that the computer was working good until this morning when it shut off on me again so I installed the core temp program and took a screen shot which I will attach. It looks like it is pretty hot. Is there anything I can do above using the cooling station to keep my laptop from shutting off.

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  8. 17 Oct 2012 #8


    Patonb

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    Re: Laptop keeps shutting itself off

    Yha you are way overheating.

    Your fan /cooler is probably clogged. The fix is just to clean it, but that means disassembling your laptop.

    Cleaning cooling system.Toshiba Satellite L 300.mp4 - YouTube

    Is a good video on how to do it.

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  9. 17 Oct 2012 #9


    swingjacketuser

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    Re: Laptop keeps shutting itself off

    I want to thank both of you for all your help. I watched that video and there is no way I am attempting to disassemble of my laptop. It's not that I can't get it apart but I am afraid I won't get it back together. I took a compressor and blew out as much dust as I could and a lot of it came flying out. I have had the core temp up on my screen monitoring it since I booted back up. Min is 50 and the max is 70 which is way better than what it was doing. I am curious though, what is the normal temp range anyway? Let me know if you get time and thanks again.

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  10. 17 Oct 2012 #10


    Patonb

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    Re: Laptop keeps shutting itself off

    What you can do is use a vacuum as you blow.

    I like to suck from the in, and blow from the out, ie reverse air flow.

    I honestly don't blame you, if you can find a service manual, itd really help, but yha its not a easy thin to do if your not sure.

    As for normal temps, it should e lower.. depending on the room temp, around 35, 40 up to 55~60.

    I'd try blowing it more.

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