BSOD

W

wakzilla

Member
Hi i keep getting a BSOD and i am ttl unsure what to do to fix this can you please help?
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel core duo 2.00ghz
    Memory
    3.25gb
    Graphics Card(s)
    Geforce 6500gt

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Although not conclusive the dmp seems to indicate that this is a memory problem.
Download the free memtest
MemTest for Windows Download Page
Run for 8 passes.
When done take each stick and test in them in the same slot, one at a time. Run each test for 8 passes.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hello Wakzilla,

In addition to what Richard has said, I would request you try the suggestions mentioned in this article (even though the article is based on Windows 7, the steps are similar for Windows Vista). You may also try running the the Pre-Boot SystemAssessment (PSA / ePSA) Diagnostics. Run the test and check if it gives any error code. Note down the error code and update me with the same, I would let you know the next course of action.

Please write back with your findings. [FONT=Arial, sans-serif][/FONT]
 

My Computer

System One

I have ran Memtest and hasn't come back with any errors any other idea?
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel core duo 2.00ghz
    Memory
    3.25gb
    Graphics Card(s)
    Geforce 6500gt
Allan D said:
Hello Wakzilla,

In addition to what Richard has said, I would request you try the suggestions mentioned in this article (even though the article is based on Windows 7, the steps are similar for Windows Vista). You may also try running the the Pre-Boot SystemAssessment (PSA / ePSA) Diagnostics. Run the test and check if it gives any error code. Note down the error code and update me with the same, I would let you know the next course of action.

Please write back with your findings.
Click to expand...


I cant find this PSA diagnostics you said to try its not in the boot menu any ideas?
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel core duo 2.00ghz
    Memory
    3.25gb
    Graphics Card(s)
    Geforce 6500gt
Allan D said:
Hello Wakzilla,

I would request you to let me know the system model.

Awaiting your response!
Click to expand...


System Manufacturer/Model Number Dell
OS Vista home edition 32bit
CPU Intel core duo 2.00ghz
Memory 3.25gb
Graphics Card Geforce 6500gt
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel core duo 2.00ghz
    Memory
    3.25gb
    Graphics Card(s)
    Geforce 6500gt
Hello Wakzilla,

In order to know the system model, press Win key + R key, type "msinfo32" and press Enter. It would have the system model. You may also refer to this article for more details.

Hope this helps!
 

My Computer

System One

Allan D said:
Hello Wakzilla,

In order to know the system model, press Win key + R key, type "msinfo32" and press Enter. It would have the system model. You may also refer to this article for more details.

Hope this helps!
Click to expand...


OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6002 Service Pack 2 Build 6002
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name USER-PC
System Manufacturer Dell Inc.
System Model Inspiron 530
System Type X86-based PC
Processor Intel(R) Core(TM)2 Duo CPU E4400 @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. 1.0.3, 12/07/2007
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "6.0.6002.18005"
User Name user-PC\user
Time Zone GMT Daylight Time
Installed Physical Memory (RAM) Not Available
Total Physical Memory 3.25 GB
Available Physical Memory 1.68 GB
Total Virtual Memory 6.78 GB
Available Virtual Memory 4.28 GB
Page File Space 3.54 GB
Page File C:\pagefile.sys
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel core duo 2.00ghz
    Memory
    3.25gb
    Graphics Card(s)
    Geforce 6500gt
Hello Wakzilla,

I would request you to run the Custom Test from the Dell 32-bit Diagnostics on the hard drive and the check the functionality. Also run the Mp-memory Diagnostics to check the functionality of the memory modules.

Please write back with your findings.
 

My Computer

System One

Allan D said:
Hello Wakzilla,

I would request you to run the Custom Test from the Dell 32-bit Diagnostics on the hard drive and the check the functionality. Also run the Mp-memory Diagnostics to check the functionality of the memory modules.

Please write back with your findings.
Click to expand...

Cant find this diagnostics on the link u sent me? I hit F12 takes me to boot menu has one that says boot from utility but does takes me to a screen where it does nothing? am confused
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel core duo 2.00ghz
    Memory
    3.25gb
    Graphics Card(s)
    Geforce 6500gt
Hello I've been having BSOD problems since last summer and dont know who to fix them. Last summer i couldnt even log in without going in safe mode so someone on here recommended a clean boot which alleviated the problem about being unable to log in but it has been a recurring issue since then and I don't know why. Sometimes I get the iastor.sys message and other times I get the irql not less or equal to so im not sure what the problem is. I am attaching the dump files from last summers computer state and the current state of my computer. It might also be related to why i cant install a security update from windows update if anyone can help me on that too.
 

Attachments

  • ref346.zip
    660.6 KB · Views: 0

My Computer

System One

Hello Wakzilla,

In order to assist you further, I would request you to help me with the blue-screen stop error code you are getting.
 

My Computer

System One

Check for out dating drivers and missing drivers. If you are overclocking, stop, and check settings/status.
 

My Computer

System One

  • Operating System
    Windows Vista Business x64
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