BSOD - Need Help With Minidump Analysis

D

depawl

New Member
Hello All.
This is an HP Pavilion a6530f running Vista 64 bit. A few days after a system recovery to factory default (due to system running terribly slow) had a couple BSOD's. I ran WinDbg, and have attached the log file. (I tried to attach the minidump file as well but got an invalid file error message.) I have spent a lot of time Googling the "Probable Cause: hardware (win32k!RawInputThread+79c" but haven't come up with anything useful. Also note that I previously ran Who Crashed and although it was not able to identify the problem it indicated that it was NOT a hardware issue. This PC comes with built-in hardware diagnostic software, and I have ran all the tests and everything passed.
So I'm asking the experts here to see if anyone can provide any assistance.
Thanks.
 

Attachments

  • davedump.TXT
    4.9 KB · Views: 1

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
OK, still waiting to hear back. After a few days of no problems computer BSOD'ed at least 4 times today. As I said previously I am unable to run your diagnostic tool as it locks up with an "unhandled exception error". I was able to grap 2 of the minidump files and have attached them in addition to the one I posed previously. Would appreciate some assistance.
Thanks.View attachment depawl2.zip
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Thanks richc. I did see the memory issue in the dumps. I had previously ran the pc utilities memory test and it checked out ok, but I will run memtest as you suggested. Kind of interesting though that "WhoCrashed" indicated a third party driver on all the dumps.
 

My Computer

System One

The reports from who crashed and even the software that I use, gives clues and not answers. It is an art and not a science. I feel that it is hardware and not drivers
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Did you test will all the sticks?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Yes, as I said, at least 6 passes with each stick individually in the same slot. I even tried a couple passes in different slots, tried a couple sticks at once, 3 sticks at once, etc.
 

My Computer

System One

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