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printer compatibility with Vista

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Old 02-16-2008   #1 (permalink)
Newbie


  gillround is offline

printer compatibility with Vista

Having bought new laptop, tried installing 12 month old printer but says not supported by Vista. Have heard there is a patch available Any advice?
Old 02-16-2008   #2 (permalink)
Banned


  mathews2010 is offline

Re: printer compatibility with Vista

whats the printer name/model #?
Old 02-18-2008   #3 (permalink)
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  gillround is offline

Re: printer compatibility with Vista

Hp PSC 1510 all-in-one printer, scanner copier
Old 02-18-2008   #4 (permalink)
Dzomlija's Avatar
Resistance is Futile


  Dzomlija is offline

Re: printer compatibility with Vista

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Having bought new laptop, tried installing 12 month old printer but says not supported by Vista. Have heard there is a patch available Any advice?
Click here Software & Driver downloads*HP PSC 1510 All-in-One to download the Vista drivers from HP for your HP PSC 1510
Old 02-18-2008   #5 (permalink)
Newbie


  gillround is offline

Re: printer compatibility with Vista

when i tried to download the printing diagnostic utility (is this the patch i needed?) it said the publisher could not be verified. How i can be sure it's from a safe source?
Old 02-18-2008   #6 (permalink)
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  Dzomlija is offline

Re: printer compatibility with Vista

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when i tried to download the printing diagnostic utility (is this the patch i needed?) it said the publisher could not be verified. How i can be sure it's from a safe source?
Please forgive my flippancy, but can you read - you where not supposed to download the diagnostic utility - you where supposed to download the driver. Thats why I gave you that link.

The message you received is a typical sign of the poor quality of HP products. They created it, but failed to comply with the global standard of digital signatures that verify the authenticity of a download. You'll get that same message again with the driver.

Don't worry about the authenticity, because the download page I provided took you directly to the HP website - the same blokes who made your printer. Attempting to download a driver from anywher else is when you should use caution.

This is the very reason why I have not used HP products for now nearly 3 years - their technical support is pathetic!
Old 02-19-2008   #7 (permalink)
Newbie


  gillround is offline

Re: printer compatibility with Vista

I find your comment extremely rude - hardly flippant - and when i went to the link it gave me 3 options and i was confused. 'flippancy, but can you read - you where not supposed to download the diagnostic utility - you where' or do you mean were?!
Thanks anyway.
Old 02-19-2008   #8 (permalink)
Newbie


  gillround is offline

Re: printer compatibility with Vista

and when i clicked on install driver i got a message about Active X control ..How do i deal with that?
Old 02-19-2008   #9 (permalink)
Dzomlija's Avatar
Resistance is Futile


  Dzomlija is offline

Re: printer compatibility with Vista

Again, my apologies for being rude. You caught me on a bad day.

But anyway, when you click on the link I gave you, it takes you to the HP website, which provides 3 links, of which you want to click the first one, to download the driver. Clicking that link in turn takes you to another page, where you can proceed to either install immediately, or download the drivers.

If you scroll the page down a bit, you'll see in step 3 ther are 2 buttons - one to "Install Now" and another to "Download Only". You want to click on the "Download Only" button which will download the file "AIO_CDB_Full_Non-Network_enu.exe".

The link is this ftp://ftp.hp.com/pub/softlib/softwar...etwork_enu.exe

Installation Instructions
  1. Click the Download only button.
  2. Note: Make sure the HP All-in-One device is "Not" connected to the computer before running the download file.
  3. Click the Run button to begin the download.
  4. Note: File is compressed and may take time to expand and run.
  5. Follow the on-screen instructions to begin the installation process.
  6. Click Finish.
  7. Connect the USB cable between the HP All-in-One device and the computer, then turn on the HP All-in-One device.
  8. Your product should be ready to print.
This has the advantage of once downloaded, you can write the file to CD for backup, in case you ned it again in the future.
Old 03-15-2008   #10 (permalink)
Member


  dbknox is offline

Re: printer compatibility with Vista

Hi dzomlija I don't really think you were rude but even if you were, I would gladly accept the rudeness along with the amazing help you just gave to gillround I have a friend with an Epson Printer "stylus R 200"
and he just can not get his printer to print the way the picture is shown on the sceen Ei: wide part of the picure (4x6) running up and down. His printer insists on printing the picture wide side running left to right,thus cutting off part of the picture on both sides. Trying to change from "portrait" to "landcape" doesn't work as it is greyed out. When I looked at the Epson site their recomendation is to use the Vista driver, would you happen to know a fix for this. I also tried to update the driver using Vista, but no luck.
You can be a rude/flippant as you would like with your answer, if you have an answer, ( I swear I will not be affended in ay way) ( tongue firmly planted in cheek) I figured it is worth a try. If not so be it.
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