Bugcheck:

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* *
* Bugcheck Analysis *
* *
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SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 81cfa010, The address that the exception occurred at
Arg3: 88b57b78, Exception Record Address
Arg4: 88b57874, Context Record Address
Debugging Details:
------------------

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nt!ExAllocatePoolWithTag+4ca
81cfa010 895804 mov dword ptr [eax+4],ebx
EXCEPTION_RECORD: 88b57b78 -- (.exr 0xffffffff88b57b78)
ExceptionAddress: 81cfa010 (nt!ExAllocatePoolWithTag+0x000004ca)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000001
Parameter[1]: 76413d43
Attempt to write to address 76413d43
CONTEXT: 88b57874 -- (.cxr 0xffffffff88b57874)
eax=76413d3f ebx=84070978 ecx=84074124 edx=00000001 esi=84070034 edi=aecc36f0
eip=81cfa010 esp=88b57c40 ebp=88b57c8c iopl=0 nv up ei pl nz ac pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010216
nt!ExAllocatePoolWithTag+0x4ca:
81cfa010 895804 mov dword ptr [eax+4],ebx ds:0023:76413d43=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 6
DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 00000001
EXCEPTION_PARAMETER2: 76413d43
WRITE_ADDRESS: GetPointerFromAddress: unable to read from 81d43868
Unable to read MiSystemVaType memory at 81d23420
76413d43
FOLLOWUP_IP:
nt!ExAllocatePoolWithTag+4ca
81cfa010 895804 mov dword ptr [eax+4],ebx
BUGCHECK_STR: 0x7E
LAST_CONTROL_TRANSFER: from 81dee583 to 81cfa010
STACK_TEXT:
88b57c8c 81dee583 00000001 00000900 20204d43 nt!ExAllocatePoolWithTag+0x4ca
88b57cd4 81dee161 fffffe00 88826900 888268e0 nt!HvpWriteLog+0x2e6
88b57cf8 81defd43 81d0be10 81d41ec8 00000000 nt!HvSyncHive+0x97
88b57d14 81defbb9 81d0e101 88b57d36 88b57d3c nt!CmpDoFlushNextHive+0xdc
88b57d44 81cb1e22 00000000 00000000 840c1828 nt!CmpLazyFlushWorker+0x9a
88b57d7c 81de1c42 00000000 32df37ab 00000000 nt!ExpWorkerThread+0xfd
88b57dc0 81c4aefe 81cb1d25 00000001 00000000 nt!PspSystemThreadStartup+0x9d
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16

SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!ExAllocatePoolWithTag+4ca
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrpamp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 49e0199e
STACK_COMMAND: .cxr 0xffffffff88b57874 ; kb
FAILURE_BUCKET_ID: 0x7E_nt!ExAllocatePoolWithTag+4ca
BUCKET_ID: 0x7E_nt!ExAllocatePoolWithTag+4ca
Followup: MachineOwner
---------

If the memory couldn't be referenced run the memory diagnostic as well as looking at your hard drive for errors with chkdsk. Also, update your video and sound drivers.

im sorry its hard for me to understand except I did recently update my graphic card. How do I work with the other parts, make it simple for me please.

Open up the start menu, type mem and press enter. Reboot and wait. Then right click on your drive and in the tools tabs choose check now for errors and tick both boxes reboot. Also make sure your sound driver is up to date.

ok i ran the memory tool and it turns out there were no errors so i guess all there is left is to update the sound driver, can you help me with this?

Originally Posted by Css14

ok i ran the memory tool and it turns out there were no errors so i guess all there is left is to update the sound driver, can you help me with this?

Chkdsk too. After that open up the start menu, type dxdiag, then navigate to the sound tab and post what device you have. Also search for device and in device manager look for the sound controller. Make sure its the same as dxdiag. Then post what audio device you have.

ok for dxdiag, it said conexant High Definition Smartaudio and for device Manager it had the same thing but had 221 so i would assume its the same thing, but it also had something called Nvidia high definition audio as well.

Can you right click on your speaker icon select playback devices and the one with the tick, update that one. It might also say working.

im afraid i don't know what you mean. Right click in the device manager, sound controller? or on the coxenant speaker icon


edit- ok i right clicked the coxenant speaker icon and clicked update driver and it said it sucessfully updated, is that all now or there still more to do. I don't want to attempt this untill you think im ready

If it said updated, skip the other instructions, and start chkdsk, as above. Then install the software. Make sure Vista is fully updated, along with SP2.