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Error 0x80070091: The directory is not empty

  1. #1



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    Error 0x80070091: The directory is not empty

    ok, i think somehow, a winrar. file of mine got corrupted. so the file i extracted is corrupted and unreadable and i can't remove it from my external HD. and now, i can't safely remove the external HD from the computer without turning it off.

    when i try to delete it, it says:
    "An unexpected error is preventing the operation. Make a note of this error
    code, which might be useful if you get additional help to resolve this problem:
    Error 0x80070091: The directory is not empty"

    and when i try to open it, it says:
    "The file or directory is corrupted and unreadable"

    how can i remove the file completely without having to reformat the external HD? can i use some free tools to remove it?

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  3. #2



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    Re: Error 0x80070091: The directory is not empty

    Hi,

    The first thing to try. Open a Command Prompt and type:

    "chkdsk F:\ /r /f"

    without the quotes and press enter. Change "F:\" to your external hard disk drive letter. let the command finish and see if the problem is solved.

    Richard

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    Re: Error 0x80070091: The directory is not empty

    Quote Originally Posted by niemiro View Post
    Hi,

    The first thing to try. Open a Command Prompt and type:

    "chkdsk F:\ /r /f"

    without the quotes and press enter. Change "F:\" to your external hard disk drive letter. let the command finish and see if the problem is solved.

    Richard

    ok, used chkdsk, and can delete the file. now, however, i can't safely remove my external HD without having to turn off the computer.

    help?

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    Re: Error 0x80070091: The directory is not empty

    Hi again,

    Why cannot you safely remove the drive? Do you get a specific error?

    Richard

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    Re: Error 0x80070091: The directory is not empty

    Quote Originally Posted by niemiro View Post
    Hi again,

    Why cannot you safely remove the drive? Do you get a specific error?

    Richard

    when i try to safely remove it, a small window pops up, saying:

    "Windoes can't stop your 'Generic volume' device because a program is still using it. Close any programs or windows that might be using the device, and try again later".

    ...but no programs or windows are open ._.

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    Re: Error 0x80070091: The directory is not empty

    looks like something is still open. just shut the comp down then turn off the external drive. boot up then power it back up. should fix it.

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    Re: Error 0x80070091: The directory is not empty

    Hi,

    There are two options. You can either download a fully featured 30-day trial that works amazingly well, or you could use a Command Line freeware tool.

    1) Trial: download this small piece of software, install and run it. Try to stop your external hard disk using it, and it will tell you what programs are stopping it. Do not necessarily try to stop them, just tell us. Download USB Safely Remove for free

    2) Freeware: Download Handle (link below), drop in onto your Desktop and open Command Prompt. In Command Prompt, type these commands (without the quotes), each followed by enter. Handle

    "cd C:\Users\{Your account name}\Desktop"
    "handle K:\" << Change "K:\" to the drive letter of your external hard disk.
    "handle -a K:\" << Change "K:\" to the drive letter of your external hard disk.

    Note down what processes are handles on the external hard disk. There is only need to use one of these methods. Report back, and we will help you.

    Richard

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    Re: Error 0x80070091: The directory is not empty

    To caretaker:

    ..are you saying i should just turn off the computer whenever i want to remove the external HD?


    To niemiro:

    wait do these tools just take note what's running and preventing safe ejection?

    and do i have to type in all 3 quotes? ._.

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    Re: Error 0x80070091: The directory is not empty

    ok i downloaded handle onto my desktop...

    1) must i extract the files?

    2) i typed in all the stuff that you quoted...maybe i typed it in the wrong format?
    is there a certain format i must follow?

    anyway, maybe you can provide me with the whole thing i need to type out, then i just copy and paste it? (my user is "Zer0" and my drive letter is "H:")

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    Re: Error 0x80070091: The directory is not empty

    ...i realised ever since i ran chkdsk on it, my external HD's been acting rather slow ._."

    like it takes longer to load things, it hangs, winrar. can hang and take quite long when i'm extracting stuff from it and great, now sometimes files (eg. picture/photo files) get corrupted and unviewable once i extract them.

    why is my external HD acting like this??

    (FYI: i just reinstalled winrar., so i don't think winrar.'s giving the problem...I THINK . A .)

    Last edited by lorripop; 01 Apr 2010 at 05:45 AM.
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