HP Deskjet 1050A J410 series will not print

C

chopmeister

Member
Hi there I am having trouble getting my new printer to print. Ive just installed it, prints a test page ok, but will not let me print anything else.

Has anybody got any ideas what I need to do I tried it with my old Windows XP computer and it works fine?
 

My Computer

System One

Should be an easy solution. Go to the HP site and download the most current driver. The fact that you can print a test page shows that the problem is with the connection between Vista and the computer.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Thanks for the reply, I have un-installed and installed software a few times but still no change.I have downloaded drivers from HP Website but still will not print.

I was told by HP to Add Local Printer and use generic driver 990c but this also failed.
 

My Computer

System One

Try shutting your system down then unplug all printer connections.
Reboot your system and then start plugging your printer connections back in.
By doing this it will let your OS find your printer and should be good to go.
It worked for me and my old HP deskjet printer.
Dennis
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilon Elite
    CPU
    Intel(R)Core(TM)2 Quad CPU [email protected]
    Motherboard
    ASUS eK Berkeley
    Memory
    4GB
    Monitor(s) Displays
    HP w2408 Vivid Color Widescreen LCD
    Cooling
    That's where I keep my beer
    Keyboard
    MS WIRELESS
    Mouse
    MS WIRELESS
    Internet Speed
    AT&T Uverse DSL
The Howling Wolves said:
Try shutting your system down then unplug all printer connections.
Reboot your system and then start plugging your printer connections back in.
By doing this it will let your OS find your printer and should be good to go.
It worked for me and my old HP deskjet printer.
Dennis
Click to expand...

Hi I tried this but still no joy,its frustrating it tells me my printer is installed and ready to use,but when I go to print it says printer not setup.


printer1.JPG

Or if I Try adding printer I get this.
printer.JPG
 

My Computer

System One

Uninstall everything but the printer, modem and mouse. Then try the alternative method. Go to search and type add a printer and try to install.
If that does not work, try, with all uninstalled, going to the website, again.
If it does not work, go to search type devices and printers, do you see your printer?
If you see your printer, uninstall the driver, make sure that you do not see your printer, anymore. Keep everything uninstalled. Turn printer on. Turn off computer. Now boot with computer on.
http://h20000.www2.hp.com/bizsuppor...kId=135&prodTypeId=18972&prodSeriesId=4027462

Edit: Before any of the above, after driver installation, boot the computer, leave the printer on and plugged in and see how it goes. Have patience, we will get this to work.

If you are wired, try all the above in a different port.

If nothing works, try using an XP driver, save it to your desktop and right click on it, and use compatiblity mode.
http://www.vistax64.com/tutorials/75909-compatibility-mode.html

What ever you try make sure that the old driver is completly uninstalled first, do that now. Make sure the picture is not shown in printers and devices.
Then plug in printer, turn on, turn off computer and boot

Now that I think about it, all the advice from me and Howling, again. This time, before each attempt make sure that the driver is completely remove. Make sure it does not show in Devices and Printers.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I just looked at my printer's and devices and show my HP deskjet 6122 as 990c.
What I did was uninstall the the 6122 rebooted and then went in an added the 990c.
then:

Try shutting your system down then unplug all printer connections.
Reboot your system and then start plugging your printer connections back in.
By doing this it will let your OS find your printer and should be good to go.

We will find a fix for your problem just be patient!
THW
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilon Elite
    CPU
    Intel(R)Core(TM)2 Quad CPU [email protected]
    Motherboard
    ASUS eK Berkeley
    Memory
    4GB
    Monitor(s) Displays
    HP w2408 Vivid Color Widescreen LCD
    Cooling
    That's where I keep my beer
    Keyboard
    MS WIRELESS
    Mouse
    MS WIRELESS
    Internet Speed
    AT&T Uverse DSL
Thanks for the help lads, im still trying to get it to work nothing working at the moment I thought I might have some luck with the XP drivers but the files were corrupt. Its got to be something simple,im going to leave it for tonight its driving me nuts:sa:

I will try again tomorrow hopefully it will fix it self over night. :D
 

My Computer

System One

Please be sure that you have removed all traces of the prior(s) drivers before attempting to install another.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Ok I have started again I have reinstalled software/drivers off Cd and connected printer.

I went to printer properties and tried to print test page, It failed.

print2.JPG

I then went to printer software page and clicked on customise your printer and had this error.

print4.JPG

I also had a look in device manager I can see the scanner listed but shouldnt there be printers in there?
print3.JPG

How can they say the printer is compatable with Vista when it doesnt recognise the drivers. I can plug it into my old Xp and it works.:cry:
 

My Computer

System One

For printer, you have to go to Devices and Printers. not Device Manger.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
richc46 said:
For printer, you have to go to Devices and Printers. not Device Manger.
Click to expand...

I havent got that on mine, maybe mine is different ive got Hardware & sounds in Control Panel...and theres the printer! my fault :o Anyway heres the drivers.

pic5.JPG

Sorry it didnt show it on the pic but there is also HP deskjet 990c (which HP told me to use)
Microsoft XPS document writer & send to microsoft onenote driver. In the list of drivers.
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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