hi, well 2 nights ago i was using my laptop fine n i went to turn it off and for some reason i think it was frozen i cant remeber, i turned it off by the button. when i went to turn it on the next day. i got a message saying windows was not shutdown properly:
then got the options start in safe mode
safe mode wth networking
safe mode with command prompt
last known good configuration
start windows normally
so i tried to start it as last good configuartaion n got nuffin. it goes to wear the bar goes across n says windows vista but then it restarts itself. so i tried safe mode. but no matter which one i picked it would restart itself. i even tried puttin the recovery disk in but still it wouldnt load that.
please please pleasee help me if u can i need to get this fixed its so annoying im usually on my laptop everyday.
thank you so much your help is greatly appreciated
thankssssss
Please Help: Vista Restart Problem
- 10 Apr 2009 #1My System Specs
Please Help: Vista Restart Problem
- 10 Apr 2009 #2
Administrator
Join Date : Apr 2007 Texas, USA Posts : 30,595 64-bit Vista Ultimate SP2, Windows 7 Ultimate SP1, Windows 8 Enterprise Local Time: 06:21 PM
My System SpecsRe: Please Help: Vista Restart Problem
Hello Andrew, and welcome to Vista Forums.
See if using the start windows normally option will work for you. If not, then see if you can run a startup repair to see if it may be able to fix the problem for you.
Hope this helps,
Shawn
- 10 Apr 2009 #3My System Specs
Re: Please Help: Vista Restart Problem
hi, i tried start windows normally with no success,it just restarts itself. and i dont have a recovery disc or partition so cant do that startup repair. i burnt a recover disk from neosmart but when i put it in it goes to a black screen with just a arrow n stays there. should i try do that n leave it overnight or something to see if it loads?
thanks
Last edited by Brink; 10 Apr 2009 at 10:10 AM.
- 10 Apr 2009 #4
Administrator
Join Date : Apr 2007 Texas, USA Posts : 30,595 64-bit Vista Ultimate SP2, Windows 7 Ultimate SP1, Windows 8 Enterprise Local Time: 06:21 PM
My System SpecsRe: Please Help: Vista Restart Problem
No, it should go into the System Recovery Options screen shortly afte booting from the DVD. Did you make a 64-bit recovery disc and not a 32-bit one by mistake?
In the worst case scenario, you may need to restore your computer back to the OEM factory default installation from the recovery partition. This will wipe everything out and reinstall the Vista back like it was the first time you got your laptop though.
Last edited by Brink; 10 Apr 2009 at 09:18 PM.
- 10 Apr 2009 #5My System Specs
Re: Please Help: Vista Restart Problem
i thought i was supposed to make a 32bit one? cause thats wat i made
and i tried reinstalling it back factory but i get the smae problem, it goes to a black screen with jsut an arrow.
should i make a 64 disc and try that?
thanks
- 10 Apr 2009 #6
Administrator
Join Date : Apr 2007 Texas, USA Posts : 30,595 64-bit Vista Ultimate SP2, Windows 7 Ultimate SP1, Windows 8 Enterprise Local Time: 06:21 PM
My System SpecsRe: Please Help: Vista Restart Problem
If you have created a set of OEM Recovery installation DVDs from your laptop, then you may be able to use them instead to restore Vista back to factory settings.
If not, then what brand and model is your laptop, and I'll be happy to take a look and see what I can hopefully find at the manufacturer's website that may be able to help.
- 10 Apr 2009 #7My System Specs
Re: Please Help: Vista Restart Problem
Start Windows in SAFE MODE, then do a whole lot of system repairs
- 10 Apr 2009 #8My System Specs
Re: Please Help: Vista Restart Problem
sparks: i cant start it in safe mode
Brink: i put the vista recovery disk in and it goes "press any key to boot from cd" so i press any key then is goes to windows is loading files and the abr goes across.then it goes to the part where the green bar goes across the bottom in the centre that says windows vista then it jsut goes to a black screen with a arrow n i can move the arrow around.
do u think i should put in the disk n jsut leave it overnight to see if it loads or something?
btw my laptop is a asus f3e
thanks
- 10 Apr 2009 #9My System Specs
Re: Please Help: Vista Restart Problem
UPDATE: i just turned my laptop on as i was going to try to put the recovery disk in again. and i got a blue screen saying utility bios recovery tool. it said it was flashin the bios. then it said bios flashed asuccesfully
powering down in 2 seconds
then it turned off
then i turned it back on n it did it again
so i let it turn off n wnet to turn it back on n got a green power light on the computer but the comptuer didnt turn on.
should i hold the buttom down to turn it off then try turning it back on?
please reply ASAP
thanks
- 10 Apr 2009 #10
Administrator
Join Date : Apr 2007 Texas, USA Posts : 30,595 64-bit Vista Ultimate SP2, Windows 7 Ultimate SP1, Windows 8 Enterprise Local Time: 06:21 PM
My System SpecsRe: Please Help: Vista Restart Problem
Not sure why it would be trying to flash the BIOS. Were you trying to flash the BIOS?
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Please Help: Vista Restart Problem
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