Solved realsched.exe (Real Player)

Windey · Mar 4, 2013

I started receiving a popup, for no known reason, had not made any changes to computer.
"Windows unable to find C:\programfiles\common\files\real\update_ob\realsched.exe" - Please be sure you have typed in it correctly."

I have no idea why this started popping up. I decided to uninstall Real Player & did so, successfully. I then went in and deleted ALL files that had anything to do with Real Player. Went into WinPatrol and, even though it showed it as a missing program, told it not to allow realsched.exe in startup. I blocked it from my Firewall. I deleted Real Player files from "Documents". I have done a "search" for "real" and now it appears there is nothing on my computer. After rebooting yesterday and today, I STILL receive this popup.

How do I rid myself of this? Any help would be greatly appreciated. If the program is no longer in existence on my computer, why is Windows even looking for this file? I'm totally baffled at this point. Thank you for any help!

My computer is Vista Home Basic 32 bit, if that helps.

wither 3 · Mar 4, 2013

Seeing as it's looking for ....Common\Files.... I can understand the error.

In all likelihood, Real Player is still shown as installed in the registry. Rather than getting into that, can you do a system restore to before when the problem occurred?

Windey · Mar 4, 2013

wither 3 said:
Seeing as it's looking for ....Common\Files.... I can understand the error.

In all likelihood, Real Player is still shown as installed in the registry. Rather than getting into that, can you do a system restore to before when the problem occurred?

Thank you for your response! I ran Reg Vac after uninstalling and removing all associated files & saw a lot of Real Player "stuff" removed. One was "Program Files\Real\RealUpgrade\Common\" - but didn't see "realsched.exe". But, guess I thought that should have taken care of anything in the registry, guess I assumed wrong? If I remember correctly, this started about 3 wks ago, had death in family, so just now taking care of problem. If I understand System Restore correctly, I won't lose any documents, other changes I've made, etc., or added by restoring it back a month ago. Correct?

townsbg · Mar 5, 2013

Take my advice and remove real player unless you play anything that won't work on anything else which I doubt. IMO it is crap.

Windey · Mar 5, 2013

townsbg said:
Take my advice and remove real player unless you play anything that won't work on anything else which I doubt. IMO it is crap.

I have uninstalled Real Player and have deleted all files pertaining to it that I can find. Have done a search for "real" "real player" and the specific file Windows keeps referring to, but continue to receive the pop-up from Windows each time I log on. Apparently Windows thinks it's still there. Any suggestions where I can look to rid myself of this file or why Windows thinks it's still there? Thank you.

wither 3 · Mar 5, 2013

System restore won't affect your personal files. You'll end up reinstalling both Windows and anti-virus updates that occurred since the restore point that you use.

Windey · Mar 5, 2013

wither 3 said:
System restore won't affect your personal files. You'll end up reinstalling both Windows and anti-virus updates that occurred since the restore point that you use.

Thank you. And it will NOT restore Real Player that I uninstalled or the folders that I deleted related to Real Player? Sorry to be so unfamiliar with this. Appreciate your help.

townsbg · Mar 5, 2013

Perhaps windows is still trying to us it for certain files. Try using method 3 of this tutorial to associate those files with other media programs installed on your system such as windows media player, itunes, quick time, or vlc. Look for any extension that mentions real player and change it.

http://www.vistax64.com/tutorials/69758-default-programs.html

Windey · Mar 6, 2013

townsbg said:
Perhaps windows is still trying to us it for certain files. Try using method 3 of this tutorial to associate those files with other media programs installed on your system such as windows media player, itunes, quick time, or vlc. Look for any extension that mentions real player and change it.

http://www.vistax64.com/tutorials/69758-default-programs.html

Thank you townsbg. I followed Method 3, but unfortunately there was absolutely NO reference to Real Player listed. (However, you taught me something I didn't know in going thru this process.) Still getting the popup that Windows can't find it ... well, neither can I?!? If I use System Restore, I'm thinking all the Real Player files that I uninstalled & deleted will be back in the system? Thanks again.

wither 3 · Mar 6, 2013

Yes, the system restore will bring back RealPlayer. However, if you pick a restore point before you started having problems, it shouldn't be an issue.

Have you searched your registry for RealPlayer or Real Player?

Windey · Mar 6, 2013

wither 3 said:
Yes, the system restore will bring back RealPlayer. However, if you pick a restore point before you started having problems, it shouldn't be an issue.

Have you searched your registry for RealPlayer or Real Player?

I will try System Restore & hope I guess the right time before the problem began.

No, I have not searched the registry. Can you advise safe way to do that? Thank you so much for your help!

townsbg · Mar 6, 2013

Did you actually uninstall real player through programs and fetures or did you just delete the files. If you just deleted the files then windows still thinks that it is installed. Also there is possibly some process that is set to run automatically which is no longer there. From the start menu type in msconfig and select the start up tab. Look for anything that says realplayer and uncheck it. If nothing else you can try reinstalling it than an uninstall from programs and features.

Windey · Mar 7, 2013

townsbg said:
Did you actually uninstall real player through programs and fetures or did you just delete the files. If you just deleted the files then windows still thinks that it is installed. Also there is possibly some process that is set to run automatically which is no longer there. From the start menu type in msconfig and select the start up tab. Look for anything that says realplayer and uncheck it. If nothing else you can try reinstalling it than an uninstall from programs and features.

Yes, I did uninstall it through Programs & Features. I then searched for all files connected to Real Player & deleted those (there were many). I went to msconfig & there is nothing there for realplayer. I did find that I have 6 small videos that were emailed to me & I know they were using Real Player, .3g2 files & one .flv. I changed all of those to open with another program and then restarted my computer, but still get the popup message. Strange! Perhaps reinstalling Real Player is the best way to go? Since I'm not sure when the problem began to use System Restore?? Thank you again - any advice appreciated much!

wither 3 · Mar 7, 2013

A safe way to work with the registry is to click on Computer after running regedit.exe. Then select File\Export. Give it a name and path you can remember. That way you can always import the original, if something goes awry. Of course, the safest way is to set a system restore point before messing with it.

In the system restore, you can select additional restore points instead of the one it recommends. If there are additional restore points, pick the last one before the problem occurred.

Windey · Mar 9, 2013

wither 3 said:
A safe way to work with the registry is to click on Computer after running regedit.exe. Then select File\Export. Give it a name and path you can remember. That way you can always import the original, if something goes awry. Of course, the safest way is to set a system restore point before messing with it.

In the system restore, you can select additional restore points instead of the one it recommends. If there are additional restore points, pick the last one before the problem occurred.

Thank you for the info on System Restore. Unfortunately I had to remove my old restore points today and make a new one, due to some other issues.

Is it possible that I'm getting this pop-up since I have those 6 little videos that were originated by Real Player - even though I've changed them to open with another media player?

Any suggestions on how to get rid of this pop-up every time I log on - Windows apparently is looking for it for some reason? If not, I suppose my only alternative now is to re-install Real Player and see if that solves the problem - although I really don't want to do that.

Thank you again for all who have helped!

townsbg · Mar 9, 2013

Please load msconfig, click on the start up tab, and take a screenshot. Also from the start menu type in services and look for anything that looks like it might be related to realpalyer. I still think that there is something there associated with realplayer although it might not be obvious.

Windey · Mar 9, 2013

townsbg said:
Please load msconfig, click on the start up tab, and take a screenshot. Also from the start menu type in services and look for anything that looks like it might be related to realpalyer. I still think that there is something there associated with realplayer although it might not be obvious.

I've attached copy of screenshots. I can see I have too many things starting up, for sure, but nothing "appears" to have anything to do with RealPlayer! I looked in Services and found nothing that even resembled having to do with RealPlayer. ??
View attachment 27738 View attachment 27739 View attachment 27737

townsbg · Mar 9, 2013

Try looking through task scheduler to see if there are any references there.
Automate tasks with Task Scheduler (from Windows Vista Inside Out)
Windows Vista Task Scheduler

Windey · Mar 9, 2013

townsbg said:
Try looking through task scheduler to see if there are any references there.
Automate tasks with Task Scheduler (from Windows Vista Inside Out)
Windows Vista Task Scheduler

YES!!

more than one, actually, & thanks for the Link! Went to the Library within Task Scheduler, clicked on each RealPlayer reference, Right-Clicked on each instance & "Disabled" each one. Rebooted computer ... but the popup was still there! Do I need to "Delete" each reference of RealPlayer within Task Scheduler, and should that get rid of this popup? I thought disabling would work and it didn't, so not sure deleting would either? Appreciate your help! :confused:

townsbg · Mar 11, 2013

Well if you disabled the entries in task scheduler then it shouldn't try to run however there wouldn't be any harm in removing the entries. There is only one other way that I know where programs can start automatically. Under start menu > all programs, look for the startup folder and check the contents. If there is a realplayer shortcut remove it.

Solved realsched.exe (Real Player)

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