Did a Memory change and I all I get is a blue screen

D

destinie04

Member
Hi im am new here also I got to this site by searching for info on my Dell XPS 420 and Richc46 was the person in the forum who was helping. And i don't see how to contact certain people on here. So my problem is I tried to change my memory and it did not work so I put my old memory back in and did not work, it ask to start windows normally and blue screens so quick that you cant see the message, all diagnostics are good and recovery disk wont fix the problem. I was told that if I do a reinstall that I can save my Doc's if I don't format the drive but will it save my pic's? Or is there something else i can do without doing a reinstall ? I was also going to buy a universal drive adapter to transfer my files to another computer but if its something in the drive it self would it work by doing it that way?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    4gigs
    Graphics Card(s)
    Navidia
    Monitor(s) Displays
    42in home theater LCD flat screen
    Hard Drives
    1tb

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hello Destinie04,

In addition to what Richard has said, I would request you to help us with few details to provide you the correct resolution.
-- Do you get any stop error code? If yes, please help me with that.
In case you don’t get the stop error code, please restart the computer; keep tapping F8 on the Dell logo screen and once you are on the Advanced Boot Options, Select Disable Automatic Restart and check for the Stop Error Code.

-- Please check if you are able to boot from Safe Mode with Networking.
From the Advance Boot Options select Safe Mode with Networking and check if the computer is booting to windows.

Please write back with results, would be glad to assist youfurther.
 

My Computer

System One

ok i have 5 sets of codes, 0x0000007B (0x80399BB0, 0xC0000034, 0x00000000, oxoooooooo) This is what s on there .
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    4gigs
    Graphics Card(s)
    Navidia
    Monitor(s) Displays
    42in home theater LCD flat screen
    Hard Drives
    1tb
If you follow my post, we can get precise information, which will help.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I really don't understand it enough to do it and I cannot get into my computer to be able to I am using a friends laptop . But I did list the stop error codes as he asked me to. If that at all can be any help at all. also i cannot get any of the safe mode options to work it just restarts as normal and blue screens.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    4gigs
    Graphics Card(s)
    Navidia
    Monitor(s) Displays
    42in home theater LCD flat screen
    Hard Drives
    1tb
Any information that you can give will be helpful.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
If i put in the recovery repair disk it had numbers and stuff about sectors, if i do that again? could i give you all that came up would that work?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    4gigs
    Graphics Card(s)
    Navidia
    Monitor(s) Displays
    42in home theater LCD flat screen
    Hard Drives
    1tb

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
I did that and then when i would start back up it told me time and date where wrong messed with that and right back to the same thing. I have done that before with older models and emachines and it did what is was supposed to do so i thought to do it this time but of course nothing. I have always been an xp user i dont like vista when i upgraded to 7 it would not work i got blue screens every 10mins so i went back to its original op
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    4gigs
    Graphics Card(s)
    Navidia
    Monitor(s) Displays
    42in home theater LCD flat screen
    Hard Drives
    1tb
This isn't an OS thing specifically.

I would double check all your cables are properly plugged in, both power and data cable.

Very good chance you bumped one doing the ram swap.

As a test, get a livecd like Ubuntu or even memtest to see if you boot to them. Its the best way to eliminate hardware issues.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
How many memory slots do you have? Which slots did you put the sticks into? Generally, if you have four slots and two sticks, you would put one into slot 1 and the other into slot 3.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Keyboard
    Logitech MX 3200
    Mouse
    Logitech MX 600
    Internet Speed
    30 Mbps
OK at first i had a 750gig hd when i got this computer last year 6months later the hard drive went, I have a xps 600 that I took the 1tb hd out of it and have been using it in the 420. So I took the hard drive out and put it back in the other computer and its doing the exact same thing and the same codes. so apparently its the hard drive so is there something i can do without reinstalling the os or if i do will it save my pics as it would the documents.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    4gigs
    Graphics Card(s)
    Navidia
    Monitor(s) Displays
    42in home theater LCD flat screen
    Hard Drives
    1tb
You can attack gthe drive with the cables and use it as a secondary hard drive. The just copy paste your stuff to the other drive.

I'd double check in the bios the other computers drive is set as the first boot before booting to the OS.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
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