default mail client not properly installed

[kathyonline1]

Hi. I started having problems about a week ago when opening an Outlook message when I link on an email address from my web browser. I haven't done any new software installs to create this problem and think it probably has something to do with a new Windows update. Not sure how to fix this.

Operating system: Vista 64-bit with latest updates.
Email: Outlook 2003
Browser default: Firefox 3.0.7

When I click on an email address from within Firefox, IE 7 opens in the background and nothing else happens.

I've confirmed that Outlook and Firefox are both my default programs. Would welcome other ideas for fixes. This is very frustrating!

Thanks for any help,
Kathy

 

[delphin]

Hi. I started having problems about a week ago when opening an Outlook message when I link on an email address from my web browser. I haven't done any new software installs to create this problem and think it probably has something to do with a new Windows update. Not sure how to fix this.

Operating system: Vista 64-bit with latest updates.
Email: Outlook 2003
Browser default: Firefox 3.0.7

When I click on an email address from within Firefox, IE 7 opens in the background and nothing else happens.

I've confirmed that Outlook and Firefox are both my default programs. Would welcome other ideas for fixes. This is very frustrating!

Thanks for any help,
Kathy

Hi,

Go to control pannel and click on classic view(in left pane). Double click default programs. there u can set the default browsers & defailt mail client. Set outlook as ur default email client and firefox as ur default browser. then follow these screenshots.





click on select all and click on save,

Let me know the result

 

[kathyonline1]

Sorry for the slow response but I lost the link to this discussion. I did as you suggested but am still having the problem.