Incompatible Display Adapter

R

rickwash

New Member
Hello all!

Setup: New Vista PC (bargain-rack special - a bare-bones office machine with Vista Home Basic) has a built-in VGA adapter. I want to do the two-monitor setup, so I plugged in my ATI video card as the second video driver.

Problem: When I boot the machine, I get the following error:

Incompatible display adapter has been disabled. At least one display adapter on the system has been disabled because its driver is not compatible with the driver for the VGA adapter.

What I find odd, though perhaps it is not odd to you, is that the internal driver was the one disabled - the ATI card is now defaulted as the main (and only enabled) driver. In Control Panel, it does not say that the drivers or controllers are disabled, but instead that there are problems. Clicking on Troubleshoot does nothing at all.

Ideas?
 

My Computer

System One

Good Point! :-)
VIA Esther processor 1.5Ghz
1GB RAM
Vista Home Basic 32-bit

Video (On Board):
RADEON 9250 (Microsoft Corporation - XDDM)
RADEON 9250 Secondary (Microsoft Corporation - XDDM)
VIA Chrome9 HC IGP Family WDDM

When I try to see the info about the card I installed and am using now, it only says "<unavailable>" for all details.

Any other info needed?
 

My Computer

System One

Whoops! You would think so...
Actually, it's a VisionTek Radeon 9250 128MB.
So, I was wrong above - the VIA is on board, the other two are aparently this card.
 

My Computer

System One

Moved to graphics card forum ;)
 

My Computers

System One System Two

  • Operating System
    Windows 11 Workstation
    Manufacturer/Model
    doofenshmirtz evil incorporated
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus ROG Crosshair VIII Formula
    Memory
    Corsair Vengeance RGB PRO Black 64GB (4x16GB) 3600MHz AMD Ryzen Tuned DDR4
    Graphics Card(s)
    ASUS AMD Radeon RX 6900 XT 16GB ROG Strix LC OC
    Sound Card
    Creative
    Monitor(s) Displays
    3 x27" Dell U2724D & 1 x 34" Dell U3415W
    Hard Drives
    Samsung 980 Pro 1TB M.2 2280 PCI-e 4.0 x4 NVMe Solid State
    Drive
    PSU
    1500W ThermalTake Toughpower
    Case
    ThermalTake Level 10 GT
    Cooling
    Enermax Liqtech 240
    Keyboard
    Surface Ergonomic.
    Mouse
    Logitech Performance MX
    Internet Speed
    350 Mb/s
    Other Info
    WinTV NovaTD
    HP CP1515n Color Laser
    Sony BD-5300S-0B Blu-ray Writer
    Microsoft LifeCam Cinema
    APC 750i Smart UPS
  • Operating System
    windows 10
    Manufacturer/Model
    Surface Pro 3
    CPU
    1.9GHz Intel Core i5-4300U (dual-core, 3MB cache, up to 2.9GHz with Turbo Boost)
    Memory
    4GB
    Graphics card(s)
    Intel HD Graphics 4400
    Monitor(s) Displays
    12" Multi Touch
    Screen Resolution
    2160 x 144
    Hard Drives
    128GB
    Mouse
    Logitech
    Keyboard
    yes
    Internet Speed
    350 Mb/s
Actually, I was setting it up to use the VGA cable from the internal controller supplied, and then using another VGA cable from the card. I'm not familiar with the cable you mentioned - are you saying that I could run two monitors from the VisionTek card? The card has a VGA and a DVI socket, and I have both cables if that would work...
 

My Computer

System One

Run both monitors from the same card, just disable the internal.
 

My Computers

System One System Two

  • Operating System
    Windows 11 Workstation
    Manufacturer/Model
    doofenshmirtz evil incorporated
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus ROG Crosshair VIII Formula
    Memory
    Corsair Vengeance RGB PRO Black 64GB (4x16GB) 3600MHz AMD Ryzen Tuned DDR4
    Graphics Card(s)
    ASUS AMD Radeon RX 6900 XT 16GB ROG Strix LC OC
    Sound Card
    Creative
    Monitor(s) Displays
    3 x27" Dell U2724D & 1 x 34" Dell U3415W
    Hard Drives
    Samsung 980 Pro 1TB M.2 2280 PCI-e 4.0 x4 NVMe Solid State
    Drive
    PSU
    1500W ThermalTake Toughpower
    Case
    ThermalTake Level 10 GT
    Cooling
    Enermax Liqtech 240
    Keyboard
    Surface Ergonomic.
    Mouse
    Logitech Performance MX
    Internet Speed
    350 Mb/s
    Other Info
    WinTV NovaTD
    HP CP1515n Color Laser
    Sony BD-5300S-0B Blu-ray Writer
    Microsoft LifeCam Cinema
    APC 750i Smart UPS
  • Operating System
    windows 10
    Manufacturer/Model
    Surface Pro 3
    CPU
    1.9GHz Intel Core i5-4300U (dual-core, 3MB cache, up to 2.9GHz with Turbo Boost)
    Memory
    4GB
    Graphics card(s)
    Intel HD Graphics 4400
    Monitor(s) Displays
    12" Multi Touch
    Screen Resolution
    2160 x 144
    Hard Drives
    128GB
    Mouse
    Logitech
    Keyboard
    yes
    Internet Speed
    350 Mb/s
Yeah, you should be able to run both from the same card, as z3r010 says. The cable I mentioned was from a different version of the card (there were about 3, it would seem). Using Catalyst, you should be able to configure to run both from the same card. Disabling the internal will be done in device manager.
 

My Computer

System One

Well, I disabled the internal, downloaded the driver, and connected both monitors to the card - one to VGA and one to the DVI. The monitors both display the same video. Going to the display setup, it only recognizes that there is one monitor connected (the 1 in the blue box).
 

My Computer

System One

I rarely use ATI but from what I can remember you have to play about with the catalyst settings to get it to work.
 

My Computers

System One System Two

  • Operating System
    Windows 11 Workstation
    Manufacturer/Model
    doofenshmirtz evil incorporated
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus ROG Crosshair VIII Formula
    Memory
    Corsair Vengeance RGB PRO Black 64GB (4x16GB) 3600MHz AMD Ryzen Tuned DDR4
    Graphics Card(s)
    ASUS AMD Radeon RX 6900 XT 16GB ROG Strix LC OC
    Sound Card
    Creative
    Monitor(s) Displays
    3 x27" Dell U2724D & 1 x 34" Dell U3415W
    Hard Drives
    Samsung 980 Pro 1TB M.2 2280 PCI-e 4.0 x4 NVMe Solid State
    Drive
    PSU
    1500W ThermalTake Toughpower
    Case
    ThermalTake Level 10 GT
    Cooling
    Enermax Liqtech 240
    Keyboard
    Surface Ergonomic.
    Mouse
    Logitech Performance MX
    Internet Speed
    350 Mb/s
    Other Info
    WinTV NovaTD
    HP CP1515n Color Laser
    Sony BD-5300S-0B Blu-ray Writer
    Microsoft LifeCam Cinema
    APC 750i Smart UPS
  • Operating System
    windows 10
    Manufacturer/Model
    Surface Pro 3
    CPU
    1.9GHz Intel Core i5-4300U (dual-core, 3MB cache, up to 2.9GHz with Turbo Boost)
    Memory
    4GB
    Graphics card(s)
    Intel HD Graphics 4400
    Monitor(s) Displays
    12" Multi Touch
    Screen Resolution
    2160 x 144
    Hard Drives
    128GB
    Mouse
    Logitech
    Keyboard
    yes
    Internet Speed
    350 Mb/s
Open up Catalyst Control Center - Advanced Mode from the Start - All Programs. In there, go to Displays Manager and detect displays. Then you should be able to manipulate at will.
 

My Computer

System One

This is weird. I downloaded Catalyst, I run installation, it completes and has me reboot...and for the life of me, I can't find it in Start-All Programs. I've looked through the folders...
I think I'm getting more ignorant as the day grows long. Any ideas?
 

My Computer

System One

Umm...well, don't get mad at me for making this sound completely dumbed down. I'm going to do this as basically as possible. I know my brain can burn out on those types of days.

1) Click the Start button in the bottom left hand corner (the circle with the Windows logo).
2) Click "All Programs" right above the search bar.
3) Click on the folder titled "Catalyst Control Center" (you may have to scroll)
4) Click on "CCC - Advanced"

If that doesn't work, I'll have to find another way.
 

My Computer

System One

Hehehehehe - Nicely done :-) I'm a Business Analyst by trade, so half the time I'm talking the simple language (taught a manager what CTRL-C & CTRL-V does last week) and the other half Developers are talking to me the same way. Anyhow, this is definitely the best way to make sure that there isn't a simple error.
AND, this is my first day with Vista.
There is no Catalyst folder and it doesn't appear on the right click, so clearly the installation was not successful in spite of no detail to that affect.
So, a question. I haven't set up an Administrator account or anything (this is Vista Home Basic)...do I need to? Or am I just too stupid to use Vista?
:-D
 

My Computer

System One

You set up an account, yes? Let's check and see what accounts are here and make sure yours is an administrative one:

1) Click the Start button.
2) Click "Control Panel"
3) Click "User Accounts and Family Safety"
4) Click "Add or Remove User Accounts" (will have a shield next to it) under the "Users" header)
5) Click "Continue" when UAC comes up.
6) Look at the accounts and see which ones are administrative. Yours should be, I would think.

Don't worry about it. You're doing some fairly advanced stuff for day 1.
 

My Computer

System One

Well, in Control Panel there is only "User Accounts" and it offers to allow to change user information, but the icon on the right says "Rick - Administrator" So I'm good, yes?
 

My Computer

System One

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