Vista - please help me?? Network stack being reset every 2 hours

here is what a symantec employee told me

Ok, from the information you've sent me, it looks like your network stack is being reset approximately every two hours. As the stack is rebuilt, various pieces of information about network become available over time. As each piece becomes available, NIS it treats the new result as a new network, that's why you get a few network discovery events over a relatively short period of time. It also explains why you see occasionally slow network traffic; the network stack is being rebuilt.

What I don't understand is why the network stack is being reset. This doesn't seem like anything malicious but may be due to faulty hardware on your machine or, more likely, some scheduled program or task running on your machine. It could also be due to plugging certain devices into a USB port.

I have NOTHING plugged into usb, no self installed software running and this is a 3 month old machine. The only thing plugged in (through ethernet) Is my vonage V-Portal wich I use for voip

Someone please help me

NIS, Norton Internet Stupidity? I would completely remove it. Go get Avast home for anti-virus till you get your internet issues fixed. Use Windows Installer Cleaner from Microsoft to finish the cleanup of Norton. See if it fixes the problem.

What they're saying, although I'm not sure they realise it, is that your network interface appears to be getting disconnected and reconnected at a hardware level every so often. In turn, the OS has to do all the work it normally does when a network connection is disconnected, and then reconnected again, and the NIS bits are behaving accordingly.

What is the actual problem that _you_ see? Nevemind NIS for now. How would you describe the symptom(s) outside of what NIS is telling you?

I saw this behavior with NIS on a laptop. It was an NIS update that caused the problem. Best solution is uninstall it. Put on another anti-virus for now. Fix the network issue. Then, you can reinstall it and by then the new updates should resolve it.

pretend I didnt have NIS why is the thing being reset so often. It has nothing to do with Norton.

An application would be causing the stack to reset. Nothing in the OS can automatically reset the stacks. It is a manual procedure. I have seen many issues with Norton Internet Security. I have seen this problem and also it locking out the internet completely.

You could have a Trojan Horse causing it. It could affect Norton and the network connection.

I am the safest person in the world on the ne (I dought it) I was also told by many people a trojan horse would not get anything ot of doing that.

Many sites are infected with Vundo variants. If you are using NIS, uninstall it completely. Get a free anti-virus till you fix your network issues.

sorry I love Norton. the free ones were not powerfull enough (it was on 60 minutes) I also have malware bytes running