will not see my modem

C

combat goofwing

Member
I now have a fresh install of Vista running, but it will not see my modem when I connect it to the pc. I tried 2 modems, but when I try to connect to net, it says no hardware detected

Forgot to add my BB is fine as I can use the WiFi on it via my phone,just tried again and it says realtek is having driver issues

It's not connected via usb its in the network connection port ,just keep getting Orange light on modem
 
Last edited by a moderator:

My Computer

System One

Hello go to your device manager.

Clcik Start...
type in the search box Device manager...
Update Device Drivers...
Click View...
Click show hidden devices / see if there are any yellow flags next to any device..
Then you go through eah one and make sure you have the latest drivers for you system...
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
If the above advice does not work.
Would you please let us know the Model number & Make of your modem. Wireless or cable?
Thank you
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
It's a net gear st834 g connected by hard wire ,I now have a green light on the router but still no connection,in device manager I have yellow flag. Against realtek RFL8168/8111 Ethernet but when o click update driver it says its the latest on,I also have a load of yellow flags against am bus controller and system interrupt controller that's it
 

My Computer

System One

Hi,
Yellow flags are warning signs, that usually mean that drivers particularly need/require updating.
Always update drivers from manufacturers sites not from within device manager. Manufacturers updates better quality.
Click on each yellow sign and update accordingly until all repaired/updated.
If your present Realtek RFL8168/8111 is still giving problems, it is free download yes?
Download new version if necessary it's free.
What is the Make & Model number of your computer please, and any other specs. The more info we have the better it is.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
Last edited:

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
You should be able to find it here:-
Realtek

Look for the updates that match the number of your realtek.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
Have you got a friend with computer? Have you got usb?
Download from friends computer on to usb, transfer & download to yours!!
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
Thanks for that updated driver sorted it and now net connection so while its updating came across another issue,I have a asus vh222h monitor and its native res is 1920x1080,using a radeon 4800 dvi to hdmi. Use to have it set via the catalyst control center at 1920x1080@ 75hz.tried it again @ same but it will not fill full screen and only gives 60hz as an option for that res.to get it to offer 75hz and to fill full screen I have to set it @ 1280 res
 

My Computer

System One

Thank's for keeping us updated.
Hope it works.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
Hi,
Let us re-cap, realtek driver worked, so no more trouble on the internet?
What is updating now?
Make sure that you go back & check the yellow warning signs, you need to sort the rest of the warnings
I think before we tackle your next problem.
As you solve the warning signs, some of the problems may disappear.
So, as before go through them see what is required,update> Now if your on the internet things should be easier?
Glad we got that to a near cconclusion.
REad the tutorials if your unsure.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
kesume said:
Hi,
Let us re-cap, realtek driver worked, so no more trouble on the internet?
What is updating now?
Make sure that you go back & check the yellow warning signs, you need to sort the rest of the warnings
I think before we tackle your next problem.
As you solve the warning signs, some of the problems may disappear.
So, as before go through them see what is required,update> Now if your on the internet things should be easier?
Glad we got that to a near cconclusion.
REad the tutorials if your unsure.
Click to expand...
rest of warnings sorted, once i had net access windows found them and downloaded the fix it was intel software drivers i needed for the other yellow flags, now updating windows and then going to update my AV and malware stuff.
 

My Computer

System One

Great news there, if your other problem is still there after all the updates we can look at that.
I would advise you to do other things first, once AV & malware updated, and everything else.
Please do a full AV scan &

You should also download and make a full and updated scan with malwarebytes.
Malwarebytes Freeware
Please be patient it is important these checks are made.
It is at times like this that 'nasties' creep into your computer, when drivers down, they look for weaknesses.
So it would be a shame to spoil all the good work you've done, if they're still there.
Is that OK?

Report any results in detail from either scan please.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
My Pleasure, happy to be of assistance.
Look forward to hearing your report.
Please be patient wit the AV & malware tests, it's worth it!
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
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