Microsoft Office 2007

Riptorn · Nov 27, 2008

I installed Microsoft Office 2007.I pinned the programs to vista start menu, unfortunately when I try to open them they will not open???. They are not short cuts,but from the office program.I have un-pinned them,and re-pinned them,without any luck??.. tried to copy the target,but that does not work either??,can anyone help me??..Please!Thankyou.
Riptorn.

Zyonix · Nov 28, 2008

Do they all run correctly off of your Start Menu -> All Programs... or your Desktop?

Riptorn · Nov 28, 2008

Thanks Zyonix, they all run ok from the desktop, and start menu-all programs, but if I pin them to the start menu,they will not run.

Zyonix · Nov 28, 2008

Ah, I've heard of this problem before... have you ever used CCleaner... if you've ever had like all of the boxes checked when doing a regular clean, I think that MAY be the problem.

But oddly, I'd recommend USING CCleaner and doing a full Registry Scan & Clean. If you've used a cleanup program that alters things on your Start Menu, there may be a File Path Reference registry error... something that could be fixed with programs like:

CCleaner
TuneUp Utilities
System Mechanic
Registry Clean Expert

I'd recommend TRYING CCleaners Registry Clean first due to it being the only FREE program out of the above listed applications.

I HOPE this helps... if these programs can't do it, we're going to have to do it manually.

YoVincenzo · Nov 28, 2008

I looked into this same issue for a friend. Seems it is somewhat common.

I found this fix, although my friend has not tried it yet.

http://www.vistax64.com/vista-perfo...fice-2007-shortcuts-have-stopped-working.html

Also, more info here:
vista office shortcuts in start menu do not work - Google Search=

Zyonix · Nov 28, 2008

So basically, it's a context menu update. If the person has downloaded, installed, or even manipulated, themselves, something that ALTERS the Context Menu, Start Menu, etc... This could be one of the issues found.

I recommend reading this thoroughly:

http://www.vistax64.com/vista-perfo...fice-2007-shortcuts-have-stopped-working.html

Riptorn · Nov 30, 2008

Zyonix said:
So basically, it's a context menu update. If the person has downloaded, installed, or even manipulated, themselves, something that ALTERS the Context Menu, Start Menu, etc... This could be one of the issues found.

I recommend reading this thoroughly:

http://www.vistax64.com/vista-perfo...fice-2007-shortcuts-have-stopped-working.html

Thank You Zyonix.. after reading everything.. the programs worked ok..for three attempts..after that they will not open again??,after a reboot,they work again then stop.. very annoying??,any more ideas?? Thanks Rip.

johngalt · Dec 1, 2008

It sounds like you may have something running automatically that is changing your settings on the fly, or else a scheduled task that is running something like CCLeaner after a certain amount of time after login?

roy69 · Dec 1, 2008

have a look at your event logs and error logs to see if you can track down the error.
You say it works a couple of times so you should get an idea what timeline the program/error occures.

Riptorn · Dec 1, 2008

johngalt said:
It sounds like you may have something running automatically that is changing your settings on the fly, or else a scheduled task that is running something like CCLeaner after a certain amount of time after login?

Thanks johngalt, I have ccleaner,it starts up with vista,I tried to remove it from startup,but it deleted itself,so I had to re-install it?,how does this affect my office??,can you please help me further??,thanks.

Riptorn · Dec 1, 2008

roy69 said:
have a look at your event logs and error logs to see if you can track down the error.
You say it works a couple of times so you should get an idea what timeline the program/error occures.

Thanks roy 69, I checked everything,no report was shown??, I really need help with this?? I do not want to uninstall office. Can you help me further??,Thanks.

YoVincenzo · Dec 1, 2008

riptorn, have you run ShellExView as recommended in the 1st link in my post #5 above? Did you find a problematic context menu handler?

Riptorn · Dec 1, 2008

Hi YoVincenzo, yes I did but found nothing???.. This is driving me nuts!!!.. I do not want to uninstall office. There must be a solution???.. I did a repair of office,and it is still the same??,sometimes they work for 2 times then stop,after a reboot they work again,then stop??..any ideas??,thanks.

johngalt · Dec 2, 2008

I am assuming hat you have thoroughly scanned your machine for possible malware infections, as well, right?

Riptorn · Dec 2, 2008

Thanks johngalt, I have done all that. Supposedly,if I uninstall,will the problem be fixed??..hmmm,just wondering?

johngalt · Dec 2, 2008

It might and it might not - if it is an external factor that is causing this, and you uninstall Office, then when you later install it, if you have not taken care of that external factor, you'll have the same issues again.

YoVincenzo · Dec 2, 2008

When you ran ShellExView, did you disable all the Context Menu Handlers that were shown?

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