default mail client not properly installed

K

kathyonline1

New Member
Hi. I started having problems about a week ago when opening an Outlook message when I link on an email address from my web browser. I haven't done any new software installs to create this problem and think it probably has something to do with a new Windows update. Not sure how to fix this.

Operating system: Vista 64-bit with latest updates.
Email: Outlook 2003
Browser default: Firefox 3.0.7

When I click on an email address from within Firefox, IE 7 opens in the background and nothing else happens.

I've confirmed that Outlook and Firefox are both my default programs. Would welcome other ideas for fixes. This is very frustrating!

Thanks for any help,
Kathy
 

My Computer

System One

kathyonline1 said:
Hi. I started having problems about a week ago when opening an Outlook message when I link on an email address from my web browser. I haven't done any new software installs to create this problem and think it probably has something to do with a new Windows update. Not sure how to fix this.

Operating system: Vista 64-bit with latest updates.
Email: Outlook 2003
Browser default: Firefox 3.0.7

When I click on an email address from within Firefox, IE 7 opens in the background and nothing else happens.

I've confirmed that Outlook and Firefox are both my default programs. Would welcome other ideas for fixes. This is very frustrating!

Thanks for any help,
Kathy
Click to expand...

Hi,

Go to control pannel and click on classic view(in left pane). Double click default programs. there u can set the default browsers & defailt mail client. Set outlook as ur default email client and firefox as ur default browser. then follow these screenshots.

Untitled.jpg

Untitled1.jpg

click on select all and click on save,

Let me know the result
 

My Computer

System One

  • Manufacturer/Model
    Wipro
    Motherboard
    Intel dq35j0
    Memory
    8 Gb
    Graphics Card(s)
    inter express chipset
    Sound Card
    Realtek
    Monitor(s) Displays
    Wipro
    Screen Resolution
    1024*768
    Hard Drives
    500 gb
    Keyboard
    DELL
    Mouse
    Dell
    Internet Speed
    100 mbps(office lan)
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