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Excel not responding

  1. #1
    marce's Avatar

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    Excel not responding

    I am having this problem with excel, I can open excel but if I try to save it goes in to not responding mode, any help out there.

    thank you

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  3. #2
    sygnus21's Avatar

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    Re: Excel not responding

    More info please - How to ask for help

    Trying to help you

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  4. #3
    marce's Avatar

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    Re: Excel not responding

    I am sorry sygnus21, I was on my way back to input more info I am running Vista Home Premium 64 bit 4GB Ram excel or Microsoft Office 2007 Pro on a lenovo laptop my problem withexcel is I open excel application and it open fine but if i insert a heading and try to save it itwill go in to not responding mode it will run like that for about 5 to10 minute.
    again thank you

    Last edited by marce; 21 Apr 2009 at 09:28 PM.
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  5. #4
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    Re: Excel not responding

    this is some and one of my error I am getting

    Description:
    A problem caused this program to stop interacting with Windows.
    Problem signature:
    Problem Event Name: AppHangB1
    Application Name: EXCEL.EXE
    Application Version: 12.0.6214.1000
    Application Timestamp: 47069e60
    Hang Signature: e80d
    Hang Type: 2048
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Hang Signature 1: 36a643cb8ab8622cadc30686b0886e39
    Additional Hang Signature 2: d18f
    Additional Hang Signature 3: be0d2f7516bf40a350dc891373b8bc9c
    Additional Hang Signature 4: e80d
    Additional Hang Signature 5: 36a643cb8ab8622cadc30686b0886e39
    Additional Hang Signature 6: d18f
    Additional Hang Signature 7: be0d2f7516bf40a350dc891373b8bc9c

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  6. #5
    sygnus21's Avatar

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    Re: Excel not responding

    Try these procedures...

    1- Open any office app - Word, Excel, PowerPoint. For your example - Excel
    2- Click the Office button in the upper left hand corner
    3- Click Excel Options (If you'd of opened Word, it would be Word Options)
    4- Click Resources
    5- Then next to run Microsoft Office Diagnostics click Diagnose

    This will run a diagnostic on "ALL" the office programs and attempt to repair/fix any problems found.

    Let me know

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  7. #6
    marce's Avatar

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    Re: Excel not responding

    I have done this procedures with no result!!
    thank you sygnus21 if there is any else i can do to solve this issues

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  8. #7
    sygnus21's Avatar

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    Re: Excel not responding

    If you've got all the patches and service pack 1 installed for Office, and you said you've done the procedure I outlined, you may need to uninstall and reinstall office and go from there.

    Just curious - Do you have any problems with other office apps?

    And for reference, I'm using Office Enterprise 2007 of Vista Ultimate x64 without issues. I added that so you know Iím actually using the program on a 64-bit OS. In fact I use Excel quite extensively as I use Excel for a number of tracking inventories.

    Again, make sure you have the latest patches and service pack 1 installed, if that's done, you may need to reinstall Office. You could also try the "uninstall repair procedure" discussed here - http://www.vistax64.com/microsoft-of...7-error-2.html, to see if that'll help, but...

    Let me know.

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  9. #8
    marce's Avatar

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    Re: Excel not responding

    Hey sygnus21 thank you again for your help I have Office Enterprise 2007 on my old 32bit desktop running with no problem, and yes all other applycation are working fine the only one is give me problem is excel. If i reinstall will it let me input the same key without reformat the HD again Thank You I will check the error page and I will keep you inform

    yes all latest patches and service pack 1 are installed

    Last edited by marce; 22 Apr 2009 at 03:43 PM.
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  10. #9
    marce's Avatar

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    Re: Excel not responding

    I sorry well I try repair and reinstall and I get this message. the file open after it goes in to not respond mode for 5 minute I have to live with 6 screws and 2 titanium rod on my back on L3 to L5 waiting 5 minute is not back.

    Description:
    A problem caused this program to stop interacting with Windows.

    Problem signature:
    Problem Event Name: AppHangB1
    Application Name: EXCEL.EXE
    Application Version: 12.0.4518.1014
    Application Timestamp: 45428263
    Hang Signature: c8ab
    Hang Type: 0
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Hang Signature 1: fd02ca21c8f5fcbf437f3bb72f389c32
    Additional Hang Signature 2: cc3d
    Additional Hang Signature 3: fa091998dc39a6b0b982bccebc0cec65
    Additional Hang Signature 4: c8ab
    Additional Hang Signature 5: fd02ca21c8f5fcbf437f3bb72f389c32
    Additional Hang Signature 6: cc3d
    Additional Hang Signature 7: fa091998dc39a6b0b982bccebc0cec65

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  11. #10
    sygnus21's Avatar

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    Re: Excel not responding

    OK, completely uninstall the Office Suite, then reinstall the suite. Yes you can use the same key to activate the software.

    Let me know.

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