Vista - just want to update itunes 9.0.1

It says the following The windows installer service could not be accessed. This can occur if you are running Windows in safe mode (I'm NOT) or if the windows installer is not correctly installed. contact your support personal for assistance.
I also get a message about not being the systems adminstarator.
Help please

Can you log in as admin? sometimes you have to have admin permissions to install new apps

Ken

I am the only user on this computer. I think I am logged in as the administrator

you can verify you are logged in as admin by either going to conrol panel>users>your user>doe is say admin under your name? or
go to start>search>type cmd> if you are loged in as admin it will look like this

I am the administrator. i just checked.
Do you know how to fix the Windows installer service. I looked at other posts and I may be able to fix the way the describe if I had access to another vista sytem. What a pain

can you go into event viewer by typing event viewer in search and go to the windows log, applications tab and look for errors (red "X" in left hand column). find the error that relates to the windows installer service and tell us the event ID and source code.

thanks and if you need help with any of this let us know


ken

the code is 4373

what service pack do you have installed? type winver in search


ken

version 6.0 (build 6001: Service pack 1)

event ID 43 is the failure to install a windows update and might explain why windows installer service might not be working.

can you type services.msc in search and loo to see if the windows installer service is running and what its start up state is

thanks

ken