Lost Playback Device

errolyo

New Member
Hello.

Here is my issue: I'm missing my Conexant playback device. I have an HP Pavillion 2610us notebook which is running Windows Vista Home Premium 32 bit OS. All of a sudden, I've lost all sounds, but iTunes, Pandora and other programs seems to be working well and continue to play tracks. After checking my control panel, I've noticed that my Conexant is missing. However, there is still the Speakers: Bluetooth Hands Free Audio and Bluetooth Stereo Audio in my Device Manager. I've tried the following steps:

1. Ran HP Recovery Manager to re-install original audio drivers. However, "Driver Installation Failed: Could not find the device for this driver" appeared and was unsuccessful.

2. I've downloaded and attempted to install the Conexant driver, sp37858, specific for this notebook, from the HP website. Still, "Driver Installation Failed: could not find the device for this driver."

These were all ran as administrator. Any useful suggestions?
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion
    CPU
    AMD Turion 64 X2
    Memory
    4 Gig
Last edited:

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
Thanks for trying.

In Device Manager, under Sound Video and Game Controllers, there are only two items: Bluetooth hands free audio and bluetooth stereo audio. As I've mentioned, Conexant, my audio driver, have gone missing and I can't seem to re-install them. Therefore, I can't update my driver if there is nothing there to update. Again, thanks.

Any other suggestions, please?
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion
    CPU
    AMD Turion 64 X2
    Memory
    4 Gig
I think you need to read further into the post I sent you to.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
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