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Can't get any 5.1 sound to work.

  1. #1



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    Can't get any 5.1 sound to work.

    Hello,

    I have tried googling this problem and have tried what feels like (but obviously isn't) every sollution posted!

    I bought a computer second hand, and all in all it's an upgrade from my last computer, except for one thing: I can not for the world get my speakers to play any kind of 5.1 sound.

    The sound drivers installed are Realtek High Definition Audio 6.0.1.6602 - but this could be a mistake on my side, as for all I know, I'm not even supposed to have them installed. As the newbie I am, I just assumed I needed the Realtek Audio Manager like I did on my last computer, to get the 5.1 sound to work, and this is probably completely wrong, heh.



    So how can I get the 5.1 sound to work? What information do you need to guide me? And how do I find that information?

    If the motherboard type is needed (I read somewhere else it might be) then I assume it's this: ASUSTeK Computer INC. 2A73h 1.01

    When I go to the Control Panel, there is no Realtek Audio Manager there. Clicking Sound, I get the following information:

    Speakers
    Realtek High Definition Audio
    Default Device

    Clicking Configure, I only have ONE option: Stereo. No 5.1.

    Can anyone help me figure this out? I really want the option to listen to sound from all my speakers (I don't even care if it's pure 5.1 sound, as long as there's music/sound coming from all the speakers I'm happy!)

    Thank you in advance,
    Daniel

      My System SpecsSystem Spec

  2. #2
    richc46's Avatar

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    Re: Can't get any 5.1 sound to work.

    Welcome Daniel,
    Go to search, by the start button and type device manager.
    Do you see the Audio drivers. If there is a small yellow marker by the driver that means there is a problem with the driver, uninstall, then boot the computer. Make sure that your Windows updater is set to install non Microsoft Products.
    (for Vista and Seven: Windows Update Settings - Change - Windows 7 Forums
    If there is not yellow marker, uninstall and update from the device manager.
    If that does not work, uninstall the drivers and go to Realtek site and find the drivers there. This is always the best way to go, but I am trying to make it easy as possible, just to get the speakers to work.
    http://www.realtek.com.tw/downloads/...&GetDown=false

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  3. #3



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      Thread Starter

    Re: Can't get any 5.1 sound to work.

    There's no yellow marker. So am I to right click "Realtek High Definition Audio" and select uninstall?

    I mean, the subwoofer, and the two front speakers work. It's the two back speakers and the center speaker that do not work.

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  4. #4
    richc46's Avatar

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    Re: Can't get any 5.1 sound to work.

    OK, this is new information. The speakers could be bad and the drivers will not help in that situation.
    If the speakers are connected via cable, try another port.
    I am not too sure the problem is with the Driver, now.

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  5. #5
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    Re: Can't get any 5.1 sound to work.

    With your set up this thread may be of big help
    Speakers do not work

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  6. #6



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      Thread Starter

    Re: Can't get any 5.1 sound to work.

    The speakers work fine on my other older computer, which had Windows XP installed.

    To try see if they work, I plugged them in to my iPhone, and sure enough, they do work - the Green one plays music from the front speakers, the black one from the rear, and the red from the center.

    There's no other connector on my computer apart from the three in the back (red, blue and green), where I plugged them in accordingly (except I plugged in the black plug thingy to the blue connector).

    But in Windows 7 I cannot find any way to get 5.1 sound!

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  7. #7
    richc46's Avatar

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    Re: Can't get any 5.1 sound to work.

    Quote Originally Posted by richc46 View Post
    With your set up this thread may be of big help
    Speakers do not work
    If the above does not work, uninstall the drivers and go to the Austek Site and go from there. Be sure to pick drivers for Seven.
    ASUSTeK Computer Inc. -Support- Drivers and Download

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  8. #8



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    Re: Can't get any 5.1 sound to work.

    Thanks, but that doesn't really help me, as there is no Audio Manager of any kind in my control panel - and all those suggestions involve using the Realtek Audio Manager... Which I guess is one of my main issues.

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  9. #9
    richc46's Avatar

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    Re: Can't get any 5.1 sound to work.

    Quote Originally Posted by richc46 View Post
    Quote Originally Posted by richc46 View Post
    With your set up this thread may be of big help
    Speakers do not work
    If the above does not work, uninstall the drivers and go to the Austek Site and go from there. Be sure to pick drivers for Seven.
    ASUSTeK Computer Inc. -Support- Drivers and Download
    OK start over, go to the Austek site

      My System SpecsSystem Spec

  10. #10



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      Thread Starter

    Re: Can't get any 5.1 sound to work.

    So I should start my deleting the Realtek High Definition Audio drivers by going to Device Manager -> Sound, Video and Game Controllers -> Realtek High Definition Audio, right click it, and select Uninstall, correct? (I'm sorry for asking the most basic questions, I just want to make sure I do the right things).

    Also, what do I search for on the Asustek website?

      My System SpecsSystem Spec

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