bsod need help system service error

okay Richard i have ran 8 pass test on both sticks of ram with 0 errors i have ran both sticks (one at a time)
stick one in dimm slot 1,2,3 0 errors
stick 2 in dimm slot 1,2,3 0 errors
i still have yet to run both stick in dimm slot 4 for errors but since there were no errors as of yet i'am not thim=nking there will be errors
however the first stick is running in dimm slot 4 as we speak
now i do have a brand new in package crucial ddr3 4 gig 2x2 that i could try
or a 6 gig crucial 2x3 ddr3
or a patriot 4x4 16 gig ddr3 i could try but do you think that would be worth trying since we have no error's as of yet or should we go to checking the drivers now?
i await your response
SEMPER-FI
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
Run both sticks at the same time, just like normal operating conditions. I have seen situations where one stick is fine but with two there are problems. Probalby not your situation, but sometimes it is a mix and match situation.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
i previously ran both sticks together in dimm 1 and dimm 2 slots as soon as i experienced the bsod no errors after 7 passes now i have it running in dimm 1 and dimm 4( currently 3 passes no errors) is running in diffrent dimm slots a waste of time? should we try something else?
 

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
I would try all the slots. If it is the memory and we dont catch it now, we never will. Its best to be 100% certain that we tried all possible scenarios.
That being said, now I dont think its a memory problem.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
okay i;ll let dimm's 1 and 4 complete the 8 passes then i'll switch to dimm's 2and 3 then i'll run dimm's 2 and 4 and i believe that will be every possible combination (correct me if iam wrong) i do have another pc to use in the mean time is there anything else i should try that you can think of ( drivers to download and burn to disk,or programs for when the mem test is over or no?)
 

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
Run both sticks at the same time, just like normal operating conditions. I have seen situations where one stick is fine but with two there are problems. Probalby not your situation, but sometimes it is a mix and match situation.

If you pass the memory test, go to search type device manager.
In device manager look for any drivers with a small yellow warning marker.
If none are found well try the verifier test, next.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
i've been all through the device manager and there were no alerts (i did this before the mem test's) one thing i did do was in control panel there was a ati driver that was corrupt so i removed it and restarted the pc i then went to hp's site and downloaded the graphics driver and installed it however after installing and rebooting i looked in control panel thinking the ati driver would be back but nothing however in device manager the graphice driver says it is up to date maybe iam reading to much into it just wanted to throw that out there
 

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
If memory checks out the next likely candidate is a driver. Try this test


Driver Verifier Inst

Since the driver that crashed you has not been listed you shouldrun driver verifier
Please run Verifier with these settings:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'lltell you what the driver is. But sometimes it'll crash and won't tell you thedriver. Other times it'll crash before you can log in to Windows. If you can'tget to Safe Mode, then you'll have to resort to offline editing of the registryto disable Driver Verifier.
So, I'd suggest that you first backup your stuff and then make sure you've gotaccess to another computer so you can contact us if problems arise. Then make aSystem Restore point (so you can restore the system using the Vista/Windows 7Startup Repair feature).
Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and pressEnter
- Select "Create custom settings (for code developers)" and click"Next"
- Select "Select individual settings from a full list" and click"Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click"Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limitedexperimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.
Reboot the system and wait for it to crash to the Blue Screen. Continue to useyour system normally, and if you know what causes the crash, do thatrepeatedly. The objective here is to get the system to crash because DriverVerifier is stressing the drivers out. If it doesn't crash for you, then let itrun for at least 36 hours of continuous operation (an estimate on my part).
Reboot into Windows (after the crash) and turn off Driver Verifier by goingback in and selecting "Delete existing settings" on the first page,then locate and zip up the memory dump file and upload it with your next post.
If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from yourinstallation DVD to set the system back to the previous restore point that youcreated.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
when i just rebooted after removing the mem test disk the comp updated 20.262 regestry files is that normal? i've never seen that before
 

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
i've downloaded all the dump files i have and compressed them to a zip did you want me to post a link after every bsod from now on? it would prolly be 5 links a day if not more
iam not sure if i uploaded this or not but here it goes

You mentioned that the computer is fairly new.
The above report contains serious problems, cpu, memory, disc.
Either the computer has a hardware problem or its not sufficient for Vista. Based upon your specs, it looks more than powerful enough for Vista.
If its hardware, you may want to check with the company you bought it from.
I dont want to do too much to a new computer.

How did you get Vista on the new computer? Install yourself?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
the computer is a little over 2 years old 2 months out of warrenty it came with windows 7 installed from hp and is still currently running windows 7 so id like to try everything possible to fix it as hp quoted me 357.00 to replace the motherboard but they said there was no guarentee that would fix it. i did run the verifier and as soon as i rebooted and tried to open the browser(iam using chrome )it bsod after i rebooted i went to safe mode with networking and i havent got a bsod here is the dump file i got
 

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
i cant get speed fan to install nor core temp i keep getting the error that driver is not installed ive tried both programs 3 times to no avail, prime downloaded but iam not sure how to use it
 

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
Lets forget prime, for a minute, speed fan does not download and install?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
it does not instal it says it does but everytime i try to open it i get the error saying the driver did not install,as for downloading it creates a folder but thats all it does,
 

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
update i was in safemode and could not install then i rebooted to windows and it downloaded installed and opened just fine
 

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
how long should i let prime run and what temps should i stop at currently this is a screen shot
 

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My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
Try to run a good anti virus scan and download and run a full scan with malwarebytes. You should not be having all these problems, lets see if a virus is part of the cause.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
i have downloaded malwarebytes and have began a full scan, as for virus software i have comodo installed on the computer is that a good anti virus or should i uninstall that and download avast and scan?
 

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
Keep what you have for this purpose, but after we get this fixed, use Microsoft Security Essentials and Malwarebytes.

To maintain your computer

10 Tips on How to Properly Maintain Your Computer

Steps that I did not notice on the guide include:

Running a scan disc before doing a defrag

Using Microsoft Security Essentials and Malwarebytes.

Making System Restore points, at least once a week

Makaing a system Image once a month (varies by user)

Not relying on your A/V common sense, should prevail. You know of many sites can cause a problem.

Do not use any reg cleaning or optimizing software.

Download and use Ccleaner about once every two months. Untick any registry entries.
http://www.piriform.com/

If you follow these instructions, you will be trouble free for a long time to come.

Be sure to back up your hard drive about once a month (varies by user) and to keeep system restore points up to date.

http://windows.microsoft.com/en-US/w...er-performance




http://www.vistax64.com/tutorials/81176-speed-up-performance-vista.html
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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