bsod need help system service error

Cant to it in safe mode, its probably a hardware issue.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
here is the first dump i got from running the verifier yeasterday it took about 12 hours before i got it and it was done in windows i have one going in safe mode now
 

Attachments

  • Windows_NT6_BSOD_jcgriff2.zip
    240.7 KB · Views: 3

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
Safe mode runs without most drivers, dont use it for verifier test.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
okay i turned the verifier off and restarted and went in safe mode and it ran the dump file without a glitch.
the first dump file i sent a post up was from windows with the verifier from this morning about 3a.m. this attached report is from today at 12;48 with the verifier off the report was created in safe mode
 

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
Again, Im leaning toward a hardware problem. I may be wrong, but if it is there is not much that I can do.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
one question i just recieved and loaded my restore disks from hp the package contained a disk of updated drivers since the computer was released my question is there any program i can run to check and see if my bsod is gone ?
 

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
That is the purpose of Driver Verifier. It stresses the drivers. If it does BSOD, Im pretty sure that it is hardware. Everything else is changed.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
if it does bsod do you want the program downloaded again and then me zip the file or do you simply want the mini dump.dmp file created on the c drive?
 

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
That is the purpose of Driver Verifier. It stresses the drivers. If it does BSOD, Im pretty sure that it is hardware. Everything else is changed.


Sorry typo, if it does not BSOD

Send the file if it does.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
this is the latest bsod dump from regualar windows
 

Attachments

  • Windows_NT6_BSOD_jcgriff2.zip
    223.5 KB · Views: 2

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
ok i did what the artical stated i did a clean boot now do i wait for the bsod and then run a dump and post file?
if i dont get a bsod am i correct in assuming that my isuue would have to be related to one of the microsoft drivers that are turned off
 

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
If you no longer get BSODs, they are being caused by a drive that is off.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
and iam guessing the only way to determin which one would be to go don the list turning them on one by one till i get the bsod and then what update that driver?
 

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
Use the computer for a long time, to be sure that the BSODs have stopped. At that point put back two or three. Then use the computer for a long time, again, If you get a BSOD you know its one of those three and it will be easy to determine which it is.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
i understand if you do not wish to answer this but the motherboard i ordered is on back order and it will take 3-5 weeks to just be back in stock then they got to ship it to me i dont wish to wait that long so here is the specs on the stock board Motherboard Specifications, N-Alvorix-RS880-uATX (Alvorix) - HP Customer Care (United States - English)
this is the board i ordered but is on back order Amazon.com: Foxconn MB-A88GMV Socket AM3/ AMD 880G/ DDR3/ A&V&GbE/ MATX Motherboard: Electronics
and this is the board i was thinking about ordering since it is in stock
Amazon.com: MSI 785GM-P45 AM3 785G mATX Motherboard: Computer Geeks
my question is will the last board surfice with the listed specs of my stock board?
 

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
I think that there is a more important question at this point. What kind of DVD are you using to install the Operating System? Is it the upgrade version or regular version?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
the dvds iam using are the restore disks sent to me from hp there are 4 total a suplimentary disk then parts 1-3 of the operating system drivers and software that was installed from the factory i can take a picture of them if you would like
 

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
Those are OEM DVDs, I am almost sure they are not good with a new MB. A new MB=a new computer. The DVDs are no good with a new computer.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
correct however everything in the computer at this time is stock as it was from hp so the oem dvd's surfice at this point if i do end up changing the motherboard i will buy the retail version of windows 7 but for now the oem's fit the bill since no hardware has been changed
 

My Computer

System One

  • Manufacturer/Model
    hp 6649c
    CPU
    amd x4 635 2.9
    Motherboard
    stock
    Memory
    4 gigs ddr3
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    hp 27 inch 1080p and gateway 23 inch 1080p
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 1tb
    PSU
    stock 250watt
    Case
    stock
    Cooling
    stock
    Keyboard
    logitech k320 wireless
    Mouse
    logitech k320 wireless
    Internet Speed
    comcast cable 20meg
Back
Top