connected to network, but not internet

[alexb]

Good morning all.

My work around (see above) appears to be fixing the problem for me everytime now. However it is odd that this problem occurs. Can the others advise if this solves the problem for them?

Still would like to get the the route cause of the problemm (Pun intended )

I have the same router as you and the same problem. What was the DNS fix you used, the one suggested by Mr-Moo in another post? If so what DNS settings did you use?

 

[Alex_H]

Yes, it was the one suggested by Mr-Moo, however that did not fix it, I have to keep clearing the route via command promt and resetting the network port.

 

[dmex]

Manually setting your IP configuration can solve this, Im still confused why you say it doesnt work as good as DHCP because they are the exact same settings?

Did you even try manually setting your IP like I asked? or did you give us the wrong IP configuration settings?

IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 83.255.245.10
83.255.249.10

Nope, thats not worked. Thought I'd give it a reboot before I went to bed, and the same old problem occured. I think it does have something to do with the gateway assigned to be 0.0.0.0 because when ever it fixes itself the true IP is assgined.

Is there any infomation I can produce for your technical people to try and identify the problem?

Just found another way that appeared to solve it.

Accessed the command prompt in adminstrator mode.
Ran route -f.
Cleared the gateway assigning.
Asked windows to repair the network connection.
Fixed the problem.

 

[MarvinTheMartian]

Greetings All,
My first post but please excuse jumping right in before introductions.

I've had some connectivity issues in the last few days since building my first vista machine and have been cursing my ISP, except I now realise my XP laptop works fine!

Basically the same symptoms as everyone else here, on a wired connection using DHCP on Vista 64 SP1.

just disabled IPv6 and set the DNS servers manually and the Internet has sprung into life again, thank you.

Is Vista using a DNS query to dertermine connection to internet? only other thing I thought of was PnP on the router but will leave alone now it's working.

so far this is the only significant issue I've had with Vista. Shocker though really, I'd certainly hope to see a fix for this soon.

Shout if you want any other config info.

Marv.

EDIT:

Might have spoken too soon
It says connected to Internet but is slow as!
I know it's not the broadband speed as I'm fine on my laptop here using same line.
Only other info I can offer is that I have recently cleared my IE cache and moved it as instructed in KB Q301057 after gmail told me my cache was full. Also increased cache size to 1024mb. but this is a connection not a cache issue.

 

[dmex]

Hey Marvin and Welcome to VistaX64.com!

Vista doesnt check DNS, It checks internet connectivity by downloading this text file from this website...http://www.msftncsi.com/ncsi.txt thats how you get the internet icon over the network connection...
(network CSI... yes just like the tv show)

Has anyone checked this Tutorial for speeding up or fixing internet access?
http://www.vistax64.com/tutorials/72308-auto-tuning-tcp-ip-receive-level.html?ltr=A


Steven

 

[MarvinTheMartian]

Thanks dmex, I get the feeling I'll be round here a fair bit, having been MCP on XP I think Vista is going to take some getting used to.

Have run the first step in the tutorial just in case that had anything to do with it however about an hour after I first posted things sorted themselves out anyway.

Cheers

 

[dmex]

Your Welcome Marvin.

 

[john_cena]

Hi Guys,

This Issue is rectified with Windows Vista SP1 now it works fine. Even i had the same problem. but after instlling SP1 it was A oki.

This is moslty a problem with the Windows QOS (Quility of Services).

But its now rectified with SP1

Tryit

Cheers !!

 

[MarvinTheMartian]

Hi john_cena,
I am using SP1, it was the first thing I installed once the PC was up and running. Glad to hear it solved your issue though.

 

[hkancyr]

I don't know if this will help, I found out about it by calling Linksys TS.
I go to my router via the browser and in the status tab I go to Router and it shows (oddly enough) the status of the router and internet connection.There is a Disconnect button in the Internet area. I click this button and the router disconnects and shows all 0's where addresses used to be, then I click the button again and it reconnects to the internet and the problem is gone. This happens infrequently, but the fix always works.
I am using a WRT350N.

 

[john_cena]

Hi MarvinTheMartian,

You could also try this go to your network properties and in that check open your IP settings. select advance and then in the defult gateway tab and the routers gateway overthere. also in the DNS area put your ISP s DNS server. this should kick things off for you. There is a reson that the internet keeps droping. if your on wireless you could check whether there are any chordless phones or anyother wireless devices in range. if so you need to change the frequency on your Wireless router. This could also be a reson for the internet dropes.

Hope this helps..

Cheers

 

[seuss]

Hi there,

I've got the same problem on my new laptop and starting being desperated. I'm connected onto public wifi network (have tried 3 different wifi networks, where I've got the same problem in)
I've tried as much as I know.
Using IE7, Firefox
- put manually IP, DNS
- windows firewall switched off ( Norton FW switched off as well)
- not using proxy
- TCP/IP reseted
- SP 1 installed

Do you have some1 any idea to help me? Really don't know what to do else.

 

[dmex]

Hi there,

I've got the same problem on my new laptop and starting being desperated. I'm connected onto public wifi network (have tried 3 different wifi networks, where I've got the same problem in)
I've tried as much as I know.
Using IE7, Firefox
- put manually IP, DNS
- windows firewall switched off ( Norton FW switched off as well)
- not using proxy
- TCP/IP reseted
- SP 1 installed

Do you have some1 any idea to help me? Really don't know what to do else.

Does DHCP work? Have you updated your wifi drivers?

 

[MarvinTheMartian]

Hi All,

Just to update, I have had no more issues with this since manually setting the DNS server entries.
Whether this is an issue with my ISP's DNS servers or (more likely me thinks) an issue on Vista + DHCP + DNS I don't know but will set DNS manually to my ISP servers to see if I can rule those out when I have a moment.

Cheers

Marv.

 

[dmex]

Hi All,

Just to update, I have had no more issues with this since manually setting the DNS server entries.
Whether this is an issue with my ISP's DNS servers or (more likely me thinks) an issue on Vista + DHCP + DNS I don't know but will set DNS manually to my ISP servers to see if I can rule those out when I have a moment.

Cheers

Marv.

Hey Marv,

Let us know if its solved the local only connection

Steven

 

[SCSIraidGURU]

command prompt

ipconfig/all

Does your IP address look correct? Do you see DNS servers.

 

[Alrst22]

Hello! I am having the a similar problem with my laptop that I just got for school. I have had it almost a year now with out a problem and then all of a sudden (it started like 3 months ago) I have lost the ability to connect to the internet through the university's network. I have had several people look at it, even the university's computer repair specialists and none of then knew what to do! Im so lost! The warranty on my laptop is up at the end of this week and I just don't have the money to keep getting it looked at.

Heres what Ive noticed thats different about my laptop:

When I turn it on or restart it, before it get to where I log into it, It displays a message saying to press Shift-F10 to configure Realtek Rtl8139.... However when you press it the computer freezes and then needs to be manually shut off as it will sit there for hours displaying the same thing.

When I am connected to the University's network, I am connected and can share files with other students, but i cannot receive an internet connection. I cant even get internet at home via wire, in order to get internet now i have to get it through WiFi.

When I took my computer down to get looked at this is what they found:

When in the Ipconfig/all:

Under Realtek RTL8139/810x Family Fast Ethernet NIC #2

Physical Address.........................FF-FF-FF-FF-FF-FF-FF

But they didn't know how to fix it.

I even called HP/ Compaq, and they were absolutely no help what so ever, not only did they not solve the problem, I spent well over 6 hours on the phone with someone that I could barely hear or understand and then I was left with an empty computer because the guy thought that it would "help" my situation if I erased everything and returned the laptop to its original factory state.

Im tired of wasting my time and my money, Someone please help... I am going to be going back to school in less than 5 weeks and as any college student knows you cannot get anything done unless you have a functioning computer with functioning internet.

thanks,

Alr

 

[johngalt]

post the *entire* IPCONFIG /all not just that one line - it is showing as NIC #2 so what is NIC #1?

 

[Alrst22]

It wont let me copy and paste the entire thing, I tried but maybe theres some trick to do it that im not aware of. As far as i can see there is no NIC #1.

 

[johngalt]

try the following commands:

ipconfig /all > ipconfig.txt  {Hit [ENTER]}
ipconfig.txt  {Hit [ENTER]}

then you should be able to copy and paste from ipconfig.txt when it opens in your Notepad application.

e.g.

Windows IP Configuration

   Host Name . . . . . . . . . . . . : REMOVED
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : mc.at.cox.net

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 00-02-72-03-C6-77
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 2:

   Connection-specific DNS Suffix  . : mc.at.cox.net
   Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet #2
   Physical Address. . . . . . . . . : 00-04-4B-15-9D-F5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : REMOVED
   IPv4 Address. . . . . . . . . . . : 192.168.221.201(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, 23 July, 2008 20:34:27
   Lease Expires . . . . . . . . . . : Thursday, 24 July, 2008 20:34:27
   Default Gateway . . . . . . . . . : 192.168.221.153
   DHCP Server . . . . . . . . . . . : 192.168.221.153
   DNS Servers . . . . . . . . . . . : 192.168.221.153
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : mc.at.cox.net
   Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet 
   Physical Address. . . . . . . . . : 00-04-4B-15-9D-F7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : REMOVED
   IPv4 Address. . . . . . . . . . . : 192.168.221.200(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, 23 July, 2008 20:34:26
   Lease Expires . . . . . . . . . . : Thursday, 24 July, 2008 20:34:30
   Default Gateway . . . . . . . . . : 192.168.221.153
   DHCP Server . . . . . . . . . . . : 192.168.221.153
   DNS Servers . . . . . . . . . . . : 192.168.221.153
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.{5D266DB1-68DC-4663-BB39-07DAE442EF0B}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.{F499A9D3-F79B-4920-A525-87317F67733F}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.mc.at.cox.net
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.mc.at.cox.net
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 22:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 23:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : isatap.mc.at.cox.net
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Also, should consider enclosing it in code tags