Hi
I've been getting this BS error for quite a while now and it is becoming more frequent so I've decided to take action. I have no idea what´s causing it but it happens when I try to put my laptop into hibernate - sometimes it happens when the laptop is idle. The Vista report (below) tells me that there is a solution available which is great but it doesn't tell me what that is. I have no idea what the 3 files mentioned are or how to find them. I have run CHKDSK but it didn't find any issues though maybe I missed something. I have also updated all my drivers from Device Manager but it tells me that everything is up to date.
I have the date from the first shutdown. Is there anyway from that that I can see what was installed on that date that may be causing the problem? There is nothing close to that date that I can see in Control Panel.
My laptop is an ASUS M51Sn running off Vista x32 which was preinstalled and is about 3 years old. I have attached the files as per the BSOD guide.
Thanks in advance
Product
Windows
Problem
Shut down unexpectedly
Date
28/05/2011 19:24
Status
Solution Available
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 6153
Files that help describe the problem (some files may no longer be available)
Mini052811-02.dmp
sysdata.xml
Version.txt
Extra information about the problem
BCCode: 116
BCP1: 9EDC1008
BCP2: 90E0D880
BCP3: 00000000
BCP4: 00000002
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 53903969-d248-45dc-bd2a-45530a6fa5d7
I've been getting this BS error for quite a while now and it is becoming more frequent so I've decided to take action. I have no idea what´s causing it but it happens when I try to put my laptop into hibernate - sometimes it happens when the laptop is idle. The Vista report (below) tells me that there is a solution available which is great but it doesn't tell me what that is. I have no idea what the 3 files mentioned are or how to find them. I have run CHKDSK but it didn't find any issues though maybe I missed something. I have also updated all my drivers from Device Manager but it tells me that everything is up to date.
I have the date from the first shutdown. Is there anyway from that that I can see what was installed on that date that may be causing the problem? There is nothing close to that date that I can see in Control Panel.
My laptop is an ASUS M51Sn running off Vista x32 which was preinstalled and is about 3 years old. I have attached the files as per the BSOD guide.
Thanks in advance
Product
Windows
Problem
Shut down unexpectedly
Date
28/05/2011 19:24
Status
Solution Available
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 6153
Files that help describe the problem (some files may no longer be available)
Mini052811-02.dmp
sysdata.xml
Version.txt
Extra information about the problem
BCCode: 116
BCP1: 9EDC1008
BCP2: 90E0D880
BCP3: 00000000
BCP4: 00000002
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 53903969-d248-45dc-bd2a-45530a6fa5d7