Listen I PLUG MY usb CABLE IN MY COMPUTER AND IT COME UP A MESSAGE FOUND NEW HARDWARE RECOMMEND INSTALL DRIVER SOFTWARE, AND IT ASK TO INSTALL DISK SO I DID IT, THEN MENTION THIS
This problem was caused by a compatibility issue between this version of Windows and your webcam, which was made by Service & Quality Technology Co., LTD.
About your webcam
The model name of your webcam is Dual Camera.
Solution
Go online to download and install an update for your webcam:
Service & Quality Technology Co., LTD
Download instructions
This problem was caused by a compatibility issue between this version of Windows and your webcam, which was made by Service & Quality Technology Co., LTD.
![](/proxy.php?image=http%3A%2F%2Fwer.microsoft.com%2FResponses%2Finclude%2Fimages%2Fright.gif&hash=f3f8962d70cff0c4f3615f1a62132227)
The model name of your webcam is Dual Camera.
Solution
Go online to download and install an update for your webcam:
![arrow.gif](/proxy.php?image=http%3A%2F%2Fwer.microsoft.com%2FResponses%2Finclude%2Fimages%2Farrow.gif&hash=8932e5119b4d9a40d5978864e411fadd)
Download instructions
- In the File Download dialog box, click Run or Open.
- Follow the steps in the installation wizard.