Hey guys looking for some solutions.
I have been plagued with this problem on my Desktop, wherein the DVD drives go missing at random time intervals.
System specs:
I have a Intel D975xbx2 motherboard
OS Windows vistax64 SP2
Two SATA hard-drives, not in RAID array (A WD and a Seagate)
Two [FONT=arial,sans-serif][SIZE=-1]PATA (IDE) [/SIZE][/FONT]DVD Drives
Steps and Solutions I have taken or Tried.
1> Checked the BIOS, both drives are shown (Tried the NATIVE and LEGACY settings)
2> Checked the cables and power supply ( Have put in a [FONT=arial,sans-serif][SIZE=-1]new PATA IDE cable[/SIZE][/FONT] for good measure)
3> Updated to SP2 thinking it would have a fix!
Searched Google and tried these Solutions
4> Uninstalled 3rd party Dvd writing software, which i had installed after discovering this problem. (Never had installed iTunes, roxio or zune software)
5> Checked registry values at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
There were no Upper or lower Filters entries.
6> Tried the Auto Fix at "http://support.microsoft.com/kb/314060" this doesn't work as it says Computer settings already match.
7> Then tried the auto Fix it at "http://support.microsoft.com/gp/cd_dvd_drive_problems" now this will sometimes find the DVD RW, but after some time the drive disappears again!
8> Even tried the BCDEDIT "bcdedit /set loadoptions DDISABLE_INTEGRITY_CHECKS "
Temporary fixes:
1> Putting Vista to sleep, after waking up both drives are displayed, accessed and work fine (Restarting and/or Shutdown start up doesn't work)
2> Deleting all entries within IDE ATA/ATAPI controllers in the Device Manager then restarting
Other Curious situations:
1> There is a error in the device manager wherein there is a Serial ATA controller with an exclamation mark See here.
2> cant install [FONT=Arial,helvetica]Intel Matrix Storage Manager [/FONT]where it says; This computer doesn't meet the minimum requirements
Why it isnt a hardware problem;
1> work perfect in XPx32
2> When found by doing temp fixes works proper, also used to work before it started disappearing!
Any help will be appreciated
after searching am at my wits end, also seems this problem is there through all MS OS's form ME,XP, Vista, and 7
Dont want to upgrade to Windows 7; Just as i updated to SP2 thinking MS would have solved the problem also people seem to have this problem in 7 too.
Atleast wont upgrade to 7 till I am sure it there is a fix or this wont happen in Windows 7
Thanks in advance,
- Puneet Rane
I have been plagued with this problem on my Desktop, wherein the DVD drives go missing at random time intervals.
System specs:
I have a Intel D975xbx2 motherboard
OS Windows vistax64 SP2
Two SATA hard-drives, not in RAID array (A WD and a Seagate)
Two [FONT=arial,sans-serif][SIZE=-1]PATA (IDE) [/SIZE][/FONT]DVD Drives
Master: SONY_DVD_RW_AW-G170A_1.62_
Slave: SONY_DVD-ROM_DDU1632_BS25_
This problem, I think started after some update after SP1Slave: SONY_DVD-ROM_DDU1632_BS25_
Steps and Solutions I have taken or Tried.
1> Checked the BIOS, both drives are shown (Tried the NATIVE and LEGACY settings)
2> Checked the cables and power supply ( Have put in a [FONT=arial,sans-serif][SIZE=-1]new PATA IDE cable[/SIZE][/FONT] for good measure)
3> Updated to SP2 thinking it would have a fix!
Searched Google and tried these Solutions
4> Uninstalled 3rd party Dvd writing software, which i had installed after discovering this problem. (Never had installed iTunes, roxio or zune software)
5> Checked registry values at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
There were no Upper or lower Filters entries.
6> Tried the Auto Fix at "http://support.microsoft.com/kb/314060" this doesn't work as it says Computer settings already match.
7> Then tried the auto Fix it at "http://support.microsoft.com/gp/cd_dvd_drive_problems" now this will sometimes find the DVD RW, but after some time the drive disappears again!
8> Even tried the BCDEDIT "bcdedit /set loadoptions DDISABLE_INTEGRITY_CHECKS "
Temporary fixes:
1> Putting Vista to sleep, after waking up both drives are displayed, accessed and work fine (Restarting and/or Shutdown start up doesn't work)
2> Deleting all entries within IDE ATA/ATAPI controllers in the Device Manager then restarting
Other Curious situations:
1> There is a error in the device manager wherein there is a Serial ATA controller with an exclamation mark See here.
2> cant install [FONT=Arial,helvetica]Intel Matrix Storage Manager [/FONT]where it says; This computer doesn't meet the minimum requirements
Why it isnt a hardware problem;
1> work perfect in XPx32
2> When found by doing temp fixes works proper, also used to work before it started disappearing!
Any help will be appreciated
after searching am at my wits end, also seems this problem is there through all MS OS's form ME,XP, Vista, and 7
Dont want to upgrade to Windows 7; Just as i updated to SP2 thinking MS would have solved the problem also people seem to have this problem in 7 too.
Atleast wont upgrade to 7 till I am sure it there is a fix or this wont happen in Windows 7
Thanks in advance,
- Puneet Rane