MattHatesVista
New Member
I purchased a HP Laptop with Vista Home Edition SP1 32bit and recently I was recovering the laptop to factory default settings. At the end of the restore the computer crashed before the screen to enter your first account name appears. Now when i start the laptop it will shut off before the log in screen appears. Also, i have ran the hp factory restore disks and the same problem has happened before. The error is as follows:
"The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."
I have tried to redo the installation about 15 times and the same message appears. My knowledge of computers is above average and any suggestions/idea's would be greatly appreciated.
Thanks,
Matthew
"The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."
I have tried to redo the installation about 15 times and the same message appears. My knowledge of computers is above average and any suggestions/idea's would be greatly appreciated.
Thanks,
Matthew