Internet Plug-ins don't work on Vista x64

T

TFXR

New Member
Hey all.

I can't track down the exact thing that changed, but many of my internet plug-ins (QuickTime, Silverlight, Air) won't work properly. I will install the plug-in, then when I go to a site that requires it, it says it's not installed, despite clearly being the Program registry.

When I use QuickTime, I can go to various sites that have QT movies and they load fine, but if I go to Apple.com, it says I need to grab the newest QuickTime.

Silverlight apps won't load at all.

Any time I go to Adobe's marketplace for AIR apps, despite having one running, it says that I need to install Air.

This is in both IE7 and Firefox.

Suggestions?
 

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Do you have UAC or a Virus Scan program turned on?
 

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    Help Desk Technician
    Berger\Abam Engineers
Nah, UAC was turned off as soon as I installed Vista and I only do virus scans on period basis, so it's not regularly turned on.
 

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How about checking CONTROL PANEL --> INTERNAT OPTIONS --> Programs tab --> MANAGE ADD-ONS?

Are they all there and checked as allowed?
 

My Computer

System One

  • Manufacturer/Model
    My own
    CPU
    Intel Q6600
    Motherboard
    Asus Maximus Extreme
    Memory
    8GB DDR2-800
    Graphics Card(s)
    ATI Radeon 3870
    Sound Card
    Onboard HDAD
    Monitor(s) Displays
    24" horizontal LCD/ 24" vertical LCD
    Screen Resolution
    19
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    4xWD Velociraptor (2x Raid 0)
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    Corsair HX1000W
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    Iceberg Liquid
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    Thermaltake Bigwater 760is
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    Saitek Illuminated wired
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    Microsoft wireless mouse/laser/ppt remote
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    2x15Mb cbl w/dual NICs/static routing (screw load balancing)
    Other Info
    Mid-level file processing machine; pre-45nm era.
Oh, and just to make sure -- you are talking about the 32-bit version of IE on Vista x64, right? Not IEx64?
 

My Computer

System One

  • Manufacturer/Model
    My own
    CPU
    Intel Q6600
    Motherboard
    Asus Maximus Extreme
    Memory
    8GB DDR2-800
    Graphics Card(s)
    ATI Radeon 3870
    Sound Card
    Onboard HDAD
    Monitor(s) Displays
    24" horizontal LCD/ 24" vertical LCD
    Screen Resolution
    19
    Hard Drives
    4xWD Velociraptor (2x Raid 0)
    4xSeagate 1TB
    PSU
    Corsair HX1000W
    Case
    Iceberg Liquid
    Cooling
    Thermaltake Bigwater 760is
    Keyboard
    Saitek Illuminated wired
    Mouse
    Microsoft wireless mouse/laser/ppt remote
    Internet Speed
    2x15Mb cbl w/dual NICs/static routing (screw load balancing)
    Other Info
    Mid-level file processing machine; pre-45nm era.
Right, the x86/basic version of IE.

I went in through there and didn't have any of those programs listed, just Microsoft programs and utilities.
 

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That indicates that the plugins have been removed from IE. Maybe you or someone "reset" IE to installation defaults because of some other problem.

From what you are saying about your experience, I would think it has something to do with a change in security (may a program just installed) that is prohibiting things.

You could certainly try to reset IE, but since you are saying it happens with Firefox as well, I am thinking third party security app.
 

My Computer

System One

  • Manufacturer/Model
    My own
    CPU
    Intel Q6600
    Motherboard
    Asus Maximus Extreme
    Memory
    8GB DDR2-800
    Graphics Card(s)
    ATI Radeon 3870
    Sound Card
    Onboard HDAD
    Monitor(s) Displays
    24" horizontal LCD/ 24" vertical LCD
    Screen Resolution
    19
    Hard Drives
    4xWD Velociraptor (2x Raid 0)
    4xSeagate 1TB
    PSU
    Corsair HX1000W
    Case
    Iceberg Liquid
    Cooling
    Thermaltake Bigwater 760is
    Keyboard
    Saitek Illuminated wired
    Mouse
    Microsoft wireless mouse/laser/ppt remote
    Internet Speed
    2x15Mb cbl w/dual NICs/static routing (screw load balancing)
    Other Info
    Mid-level file processing machine; pre-45nm era.
Well, that's odd because Flash works great 100% of the time and QT works about half the time as it is, but neither are listed in there, which is odd.

I don't have any other third-party security apps running or on this computer aside from Defender and Firewall is enabled.
 

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