PC crashes when using WMM

lostboy

New Member
I was trying to trim a little bit off the beginning of a video and the moment I clicked "Trim beginning" the computer restarted, no warnings or anything the screen went black and the "Intel inside" logo appeared.

It crashed once again when I dragged the video to the bottom where it says "Drag media here" this time the screen was black with some blue streaks on it. Very random but luckily nothing important has been lost, just my patience :sa:
 

My Computer

System One

  • Manufacturer/Model
    Medion?
    CPU
    Somewhere.
    Motherboard
    Grandmotherboard
    Memory
    A little bit
    Graphics Card(s)
    I wish!
    Sound Card
    I think so.
    Monitor(s) Displays
    Images
    Screen Resolution
    Blurry
    Hard Drives
    Drives hard.
    PSU
    Overloaded
    Case
    Metal
    Cooling
    Air cooled
    Keyboard
    Yes.
    Mouse
    Microsoft Wireless Laser Mouse 5000 (best part of my rig)
    Internet Speed
    Slow
I was trying to trim a little bit off the beginning of a video and the moment I clicked "Trim beginning" the computer restarted, no warnings or anything the screen went black and the "Intel inside" logo appeared.

It crashed once again when I dragged the video to the bottom where it says "Drag media here" this time the screen was black with some blue streaks on it. Very random but luckily nothing important has been lost, just my patience :sa:

Hello lostboy,

Welcome to Vista Forums.

What are your system specifications? RAM, CPU?

What video editing program were you using?
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Elite
    CPU
    AMD Phenom 9850 Quad-Core Processor
    Motherboard
    Some Amount of Motherness
    Memory
    6.O GB RAM
    Graphics Card(s)
    EVGA nVIDIA GeForce GT 240 512MB DDR5
    Sound Card
    Some Amount of Soundness
    Monitor(s) Displays
    Two Monitors: HP w1907 & Acer P191w
    Screen Resolution
    1440x900 & 1440x900
    Hard Drives
    WD Caviar Blue 500GB
    PSU
    Some Amount of Voltageness
    Case
    Hp Pavilion Elite Case
    Cooling
    Some Amount of Coolingness
    Keyboard
    HP: Model Number: KB0911
    Mouse
    HP: M/N:M-SBQ133
    Internet Speed
    Comcast: 20 MB/S
    Other Info
    I have two monitors! I play Call of Duty: Black Ops & Modern Warfare II - Both on PC. Contact me through my website: ChaseKurry.com
Welcome

The informatiion requested by chase is essential if you want us to diagnose your problem. The following software may help you determine the answers that are needed
Speccy - System Information - Free Download
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Thanks for that, is this the correct information?

Vista.jpg


Its a pretty lame PC.
 

My Computer

System One

  • Manufacturer/Model
    Medion?
    CPU
    Somewhere.
    Motherboard
    Grandmotherboard
    Memory
    A little bit
    Graphics Card(s)
    I wish!
    Sound Card
    I think so.
    Monitor(s) Displays
    Images
    Screen Resolution
    Blurry
    Hard Drives
    Drives hard.
    PSU
    Overloaded
    Case
    Metal
    Cooling
    Air cooled
    Keyboard
    Yes.
    Mouse
    Microsoft Wireless Laser Mouse 5000 (best part of my rig)
    Internet Speed
    Slow
Any help on this? Thanks.
 

My Computer

System One

  • Manufacturer/Model
    Medion?
    CPU
    Somewhere.
    Motherboard
    Grandmotherboard
    Memory
    A little bit
    Graphics Card(s)
    I wish!
    Sound Card
    I think so.
    Monitor(s) Displays
    Images
    Screen Resolution
    Blurry
    Hard Drives
    Drives hard.
    PSU
    Overloaded
    Case
    Metal
    Cooling
    Air cooled
    Keyboard
    Yes.
    Mouse
    Microsoft Wireless Laser Mouse 5000 (best part of my rig)
    Internet Speed
    Slow

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Elite
    CPU
    AMD Phenom 9850 Quad-Core Processor
    Motherboard
    Some Amount of Motherness
    Memory
    6.O GB RAM
    Graphics Card(s)
    EVGA nVIDIA GeForce GT 240 512MB DDR5
    Sound Card
    Some Amount of Soundness
    Monitor(s) Displays
    Two Monitors: HP w1907 & Acer P191w
    Screen Resolution
    1440x900 & 1440x900
    Hard Drives
    WD Caviar Blue 500GB
    PSU
    Some Amount of Voltageness
    Case
    Hp Pavilion Elite Case
    Cooling
    Some Amount of Coolingness
    Keyboard
    HP: Model Number: KB0911
    Mouse
    HP: M/N:M-SBQ133
    Internet Speed
    Comcast: 20 MB/S
    Other Info
    I have two monitors! I play Call of Duty: Black Ops & Modern Warfare II - Both on PC. Contact me through my website: ChaseKurry.com
It does run it, WMM just makes my system crash when I clicked on "Trim beginning" it did this 3 times lol thanks for the info on speeding up vista though, but I'm still at a loss why WMM made my system crash.
 

My Computer

System One

  • Manufacturer/Model
    Medion?
    CPU
    Somewhere.
    Motherboard
    Grandmotherboard
    Memory
    A little bit
    Graphics Card(s)
    I wish!
    Sound Card
    I think so.
    Monitor(s) Displays
    Images
    Screen Resolution
    Blurry
    Hard Drives
    Drives hard.
    PSU
    Overloaded
    Case
    Metal
    Cooling
    Air cooled
    Keyboard
    Yes.
    Mouse
    Microsoft Wireless Laser Mouse 5000 (best part of my rig)
    Internet Speed
    Slow
Hello lostboy,
Try running the WMM as administrator and see if there are any crashes.

Hope this helps, good luck and post your results.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
you could run the system file checker go to start,all programs, accessories,right click on Command Prompt and run as administrator
Type in sfc /SCANNOW note the gap between sfc and /
If any problems are found run it again
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
also have you tried to run it in Safe mode?
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Dell HID-compliant mouse
Hello lostboy,
Try running the WMM as administrator and see if there are any crashes.

Hope this helps, good luck and post your results.

Thanks never thought of that.

you could run the system file checker go to start,all programs, accessories,right click on Command Prompt and run as administrator
Type in sfc /SCANNOW note the gap between sfc and /
If any problems are found run it again

I'll give that a try, thanks :D

also have you tried to run it in Safe mode?

No I've not tried that either, if the above fails I'll try that.
 

My Computer

System One

  • Manufacturer/Model
    Medion?
    CPU
    Somewhere.
    Motherboard
    Grandmotherboard
    Memory
    A little bit
    Graphics Card(s)
    I wish!
    Sound Card
    I think so.
    Monitor(s) Displays
    Images
    Screen Resolution
    Blurry
    Hard Drives
    Drives hard.
    PSU
    Overloaded
    Case
    Metal
    Cooling
    Air cooled
    Keyboard
    Yes.
    Mouse
    Microsoft Wireless Laser Mouse 5000 (best part of my rig)
    Internet Speed
    Slow
Let us know the outcome. :)
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Elite
    CPU
    AMD Phenom 9850 Quad-Core Processor
    Motherboard
    Some Amount of Motherness
    Memory
    6.O GB RAM
    Graphics Card(s)
    EVGA nVIDIA GeForce GT 240 512MB DDR5
    Sound Card
    Some Amount of Soundness
    Monitor(s) Displays
    Two Monitors: HP w1907 & Acer P191w
    Screen Resolution
    1440x900 & 1440x900
    Hard Drives
    WD Caviar Blue 500GB
    PSU
    Some Amount of Voltageness
    Case
    Hp Pavilion Elite Case
    Cooling
    Some Amount of Coolingness
    Keyboard
    HP: Model Number: KB0911
    Mouse
    HP: M/N:M-SBQ133
    Internet Speed
    Comcast: 20 MB/S
    Other Info
    I have two monitors! I play Call of Duty: Black Ops & Modern Warfare II - Both on PC. Contact me through my website: ChaseKurry.com
So far ran as administrator it crashes and it wont load in safe mode due to hardware acceleration :confused: ?

Edit: I'm going to try the other method mentioned, uploading a video at the moment so you can see exactly what I see.
 

My Computer

System One

  • Manufacturer/Model
    Medion?
    CPU
    Somewhere.
    Motherboard
    Grandmotherboard
    Memory
    A little bit
    Graphics Card(s)
    I wish!
    Sound Card
    I think so.
    Monitor(s) Displays
    Images
    Screen Resolution
    Blurry
    Hard Drives
    Drives hard.
    PSU
    Overloaded
    Case
    Metal
    Cooling
    Air cooled
    Keyboard
    Yes.
    Mouse
    Microsoft Wireless Laser Mouse 5000 (best part of my rig)
    Internet Speed
    Slow

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
Here's the video of what happens YouTube - WMM VS Vista

I tried the method ilikefree posted, nothing was found

Vista1.jpg
 

My Computer

System One

  • Manufacturer/Model
    Medion?
    CPU
    Somewhere.
    Motherboard
    Grandmotherboard
    Memory
    A little bit
    Graphics Card(s)
    I wish!
    Sound Card
    I think so.
    Monitor(s) Displays
    Images
    Screen Resolution
    Blurry
    Hard Drives
    Drives hard.
    PSU
    Overloaded
    Case
    Metal
    Cooling
    Air cooled
    Keyboard
    Yes.
    Mouse
    Microsoft Wireless Laser Mouse 5000 (best part of my rig)
    Internet Speed
    Slow

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
What format is the video you want to trim?
I can recommend the free video dub in this suite
DVDVideoSoft.com: Download free DVD, iPod, YouTube video converter and editor software and freeware
Best to download the whole suite (22 programs)
I use it often and has a good free help service


.avi videos, I think using another one would be best as Windows Movie Maker isn't going to work, unless someone has experienced this before and knows how to fix it. Thanks for your help.
 

My Computer

System One

  • Manufacturer/Model
    Medion?
    CPU
    Somewhere.
    Motherboard
    Grandmotherboard
    Memory
    A little bit
    Graphics Card(s)
    I wish!
    Sound Card
    I think so.
    Monitor(s) Displays
    Images
    Screen Resolution
    Blurry
    Hard Drives
    Drives hard.
    PSU
    Overloaded
    Case
    Metal
    Cooling
    Air cooled
    Keyboard
    Yes.
    Mouse
    Microsoft Wireless Laser Mouse 5000 (best part of my rig)
    Internet Speed
    Slow
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