Hi all, I've registered here in a last ditch attempt for help on how to access my MSN Messnger. (I'm on Vista home premium 32 bit).
I've never had any problems at all untill I was forced to upgrade to the latest version. Now I can't even log in.
Here's the problem...
Every time I've signed in to messenger 8.5 for the last year or so, it's asked me if I want to upgrade. I've always said no, as the version I have has worked fine. But now a pop up box states that I have to upgrade or I wont be permitted to sign in.
So, ok I agree to upgrade. The download appears to complete, then rolls back and fails, every time.
The error code is Ox80070643 and the message is "Installer has insuficient privileges to modify this file... looks like another program is preventing the installer from working".
I've tried with my firewall turned off, cleared cache etc, but nothing works.
I've browsed the threads on this site and it seems to be a common problem. I've tried all the suggestions that I've read, including the very helpful suggestions and links from Jonathan Kay.
Is it a case of giving up with Windows Live? That seems crazy, as it was working fine before the forced upgrade!
Any help would be very much appreciated.
I've never had any problems at all untill I was forced to upgrade to the latest version. Now I can't even log in.
Here's the problem...
Every time I've signed in to messenger 8.5 for the last year or so, it's asked me if I want to upgrade. I've always said no, as the version I have has worked fine. But now a pop up box states that I have to upgrade or I wont be permitted to sign in.
So, ok I agree to upgrade. The download appears to complete, then rolls back and fails, every time.
The error code is Ox80070643 and the message is "Installer has insuficient privileges to modify this file... looks like another program is preventing the installer from working".
I've tried with my firewall turned off, cleared cache etc, but nothing works.
I've browsed the threads on this site and it seems to be a common problem. I've tried all the suggestions that I've read, including the very helpful suggestions and links from Jonathan Kay.
Is it a case of giving up with Windows Live? That seems crazy, as it was working fine before the forced upgrade!
Any help would be very much appreciated.