service pack 2

[rockingfiber]

hi martee i have a hp pavillion i have tried to install service pack 2 but it comes up with service pack did not install reverting changes do not shut down help

 

[Martee]

Hello Rockingfiber,

Before installing Service Pack whether the stand alone one or via Windows updates, turn off your AntiVirus and Windows Defender. This should fix the problem. Post back and let us know how's the progress.

 

[pacinitaly]

Good advice Matree,

off note, every time I see your avitar, I remember a friend in LA, she loved to dance just like your avitar. she too spelt her name as.

unless you are like:





no offense in any way

 

[rockingfiber]

hi matree installed stand alone service pack with both turned off, gets to end of stage 3,but it still did not work HELP:sa:

 

[Martee]

Seems that something interfere with the installation of SP2. Please download and run the System Update Readiness Tool for x86 OS. This one is just for Vista x86. This tool will try to fix and prepare your computer to update. After that reboot the computer and immediately install the Service Pack2 which you previously downloaded. I guess you have the correct version of SP2 for your 32bit system.


Edit: Have you ever installed prerelease version Of SP2?

 

[Martee]

Good advice Matree,

off note, every time I see your avitar, I remember a friend in LA, she loved to dance just like your avitar. she too spelt her name as.

unless you are like:





no offense in any way

Hello Pacinitaly,

Do I know her?

 

[rockingfiber]

hi martee we have already done that help

 

[Martee]

Well, don't know what to suggest, but I would try to turn off all applications which might run in the background. Tun off the AV, firewall and Defender before installing SP2.
Check if you have the KB955430 update in the update history. If not download and install it.
Guess you don't want to reinstall the whole operating system, right?

 

[dinesh]

Hi rockingfiber, the best way to install service pack 2 is to backup your data and do a clean install of vista and then without installating anything else, install sp2. Then install all your drivers and sofrwares. Its kinda painful but this is what i will do i would have been in your place. Your computer will give you a very nice performance if you follow my method.

 

[makinit70462]

Has anyone notice if their Windows experience index score may have drop after
installing Sp2? I would think this would probably happen to some since sp2 is in
fact new supporting hardware. I also read somewhere that the WEI scores may
go to a higher number as newer hardware come out on the market.
So, my question is:
If I have a WEI score of 3.5 now with SP1 and after
installing Sp2 (and updating my score!) will my score
be the same? Just curious since sp2 does support more
newer hardware.

 

[Martee]

Hi Makinit,

I think the WEI should be the same unless you upgrade PC hardware. Btw, mine remained the same.

 

[dinesh]

Even if you put windows 7, your WEI will remain same what you have with Vista. As martee said, it depends upon computer hardware.

 

[makinit70462]

Hi Makinit,

I think the WEI should be the same unless you upgrade PC hardware. Btw, mine remained the same.

Have you actually refreshed your score? Let me know..

 

[makinit70462]

Even if you put windows 7, your WEI will remain same what you have with Vista. As martee said, it depends upon computer hardware.

Well thats good to know. So I guess what I was reading eariler was pertaining to when MS actually lifts the ratings. I mean the ceiling to more than 5 plus...

 

[Martee]

Hi Makinit,

I think the WEI should be the same unless you upgrade PC hardware. Btw, mine remained the same.

Have you actually refreshed your score? Let me know..

Yeap, I did. It's 5.6

 

[dinesh]

Even if you put windows 7, your WEI will remain same what you have with Vista. As martee said, it depends upon computer hardware.

Well thats good to know. So I guess what I was reading eariler was pertaining to when MS actually lifts the ratings. I mean the ceiling to more than 5 plus...

yes its possible but it needs good hardware for it.

 

[darkassain]

Even if you put windows 7, your WEI will remain same what you have with Vista. As martee said, it depends upon computer hardware.

actually i believe there was a uproar on how they where actually benchmarking the HDD to the point it came to lower down to 3.0 or even lower...
although it does not seem to be a problem now...


another would be whether you are using wddm 1.1 driver (if you dont have wddm 1.1 driver the wei is capped...)

(i personally had these experiences with a tablet on 7....)


but the general truth is that yes that's your wei and that should be not change regarless whether you are on vista or 7

and to add generally you should actually gain a few points (after the dot range) but it should not be substantial (unless you are using a IGP that is in the middle of transition between wddm 1.0 and 1.1)


and rockingfiber can you check your event log
or even better download this
http://www.vistax64.com/software-tools/176785-vistaforums-sysinfo-tool.html
and post your output/log here...

 

[rockingfiber]

hi martee we have tried to download it but it says does not apply to your computer here is a copy of the event log


*************************************************************
************************* Event Log *************************
*************************************************************

Application - 20/06/2009 07:14:31: Windows (6008) Windows: The database engine stopped the instance (0).
------------------------------------------
Application - 20/06/2009 07:14:31: The Windows Search Service is attempting to remove the old catalog.

------------------------------------------
Application - 20/06/2009 07:14:32: The Windows Search Service has successfully removed the old catalog.

------------------------------------------
Application - 20/06/2009 07:14:32: Windows Search Service stopped normally.

------------------------------------------
Application - 20/06/2009 07:14:37: WinMail (7384) WindowsMail0: The database engine stopped the instance (0).
------------------------------------------
Application - 20/06/2009 07:19:39: The VSS service is shutting down due to idle timeout.

------------------------------------------
Application - 20/06/2009 07:35:11: Genuine state set to genuine for application Id 55c92734-d682-4d71-983e-d6ec3f16059f
------------------------------------------
Application - 20/06/2009 07:35:11: Successfully acquired genuine ticket for template Id 55c92734-d682-4d71-983e-d6ec3f16059f
------------------------------------------
Application - 20/06/2009 07:36:55: Genuine state set to genuine for application Id 55c92734-d682-4d71-983e-d6ec3f16059f
------------------------------------------
Application - 20/06/2009 07:36:55: Successfully acquired genuine ticket for template Id 55c92734-d682-4d71-983e-d6ec3f16059f
------------------------------------------
Media Center - 19/06/2009 10:39:37: MCUpdate started at 06/19/2009 10:39:37.
------------------------------------------
Media Center - 19/06/2009 10:39:38: Update::Run: Doesn't need to download package Directory Service at 06/19/2009 10:39:38. Earliest next start time 06/19/2009 17:00:00.
------------------------------------------
Media Center - 19/06/2009 10:39:43: DownloadPackgeTask.SubTasksComplete: successfully downloaded package MCESpotlight.
------------------------------------------
Media Center - 19/06/2009 10:40:02: MCUpdate terminates at 06/19/2009 10:40:02.
------------------------------------------
Media Center - 19/06/2009 18:38:59: MCUpdate started at 06/19/2009 18:38:59.
------------------------------------------
Media Center - 19/06/2009 18:39:23: Update::Run: Doesn't need to download package MCESpotlight at 06/19/2009 18:39:23. Earliest next start time 06/21/2009 06:40:00.
------------------------------------------
Media Center - 19/06/2009 19:40:58: MCUpdate started at 06/19/2009 19:40:58.
------------------------------------------
Media Center - 19/06/2009 19:41:07: DownloadPackgeTask.SubTasksComplete: successfully downloaded package Directory.
------------------------------------------
Media Center - 19/06/2009 19:41:07: Update::Run: Doesn't need to download package MCESpotlight at 06/19/2009 19:41:07. Earliest next start time 06/21/2009 06:40:00.
------------------------------------------
Media Center - 19/06/2009 19:41:26: MCUpdate terminates at 06/19/2009 19:41:26.
------------------------------------------
Security - 20/06/2009 00:32:06: The description for Event ID '4672' in Source 'Microsoft-Windows-Security-Auditing' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'S-1-5-18', 'SYSTEM', 'NT AUTHORITY', '0x3e7', 'SeAssignPrimaryTokenPrivilege
SeTcbPrivilege
SeSecurityPrivilege
SeTakeOwnershipPrivilege
SeLoadDriverPrivilege
SeBackupPrivilege
SeRestorePrivilege
SeDebugPrivilege
SeAuditPrivilege
SeSystemEnvironmentPrivilege
SeImpersonatePrivilege'
------------------------------------------
Security - 20/06/2009 00:32:06: The description for Event ID '4648' in Source 'Microsoft-Windows-Security-Auditing' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'S-1-5-18', 'HOME-PC$', 'WORKGROUP', '0x3e7', '{00000000-0000-0000-0000-000000000000}', 'SYSTEM', 'NT AUTHORITY', '{00000000-0000-0000-0000-000000000000}', 'localhost', 'localhost', '0x268', 'C:\Windows\System32\services.exe', '-', '-'
------------------------------------------
Security - 20/06/2009 00:32:06: The description for Event ID '4624' in Source 'Microsoft-Windows-Security-Auditing' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'S-1-5-18', 'HOME-PC$', 'WORKGROUP', '0x3e7', 'S-1-5-18', 'SYSTEM', 'NT AUTHORITY', '0x3e7', '5', 'Advapi ', 'Negotiate', '', '{00000000-0000-0000-0000-000000000000}', '-', '-', '0', '0x268', 'C:\Windows\System32\services.exe', '-', '-'
------------------------------------------
Security - 20/06/2009 00:32:06: The description for Event ID '4672' in Source 'Microsoft-Windows-Security-Auditing' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'S-1-5-18', 'SYSTEM', 'NT AUTHORITY', '0x3e7', 'SeAssignPrimaryTokenPrivilege
SeTcbPrivilege
SeSecurityPrivilege
SeTakeOwnershipPrivilege
SeLoadDriverPrivilege
SeBackupPrivilege
SeRestorePrivilege
SeDebugPrivilege
SeAuditPrivilege
SeSystemEnvironmentPrivilege
SeImpersonatePrivilege'
------------------------------------------
Security - 20/06/2009 00:36:06: The description for Event ID '4648' in Source 'Microsoft-Windows-Security-Auditing' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'S-1-5-18', 'HOME-PC$', 'WORKGROUP', '0x3e7', '{00000000-0000-0000-0000-000000000000}', 'SYSTEM', 'NT AUTHORITY', '{00000000-0000-0000-0000-000000000000}', 'localhost', 'localhost', '0x268', 'C:\Windows\System32\services.exe', '-', '-'
------------------------------------------
Security - 20/06/2009 00:36:06: The description for Event ID '4624' in Source 'Microsoft-Windows-Security-Auditing' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'S-1-5-18', 'HOME-PC$', 'WORKGROUP', '0x3e7', 'S-1-5-18', 'SYSTEM', 'NT AUTHORITY', '0x3e7', '5', 'Advapi ', 'Negotiate', '', '{00000000-0000-0000-0000-000000000000}', '-', '-', '0', '0x268', 'C:\Windows\System32\services.exe', '-', '-'
------------------------------------------
Security - 20/06/2009 00:36:06: The description for Event ID '4672' in Source 'Microsoft-Windows-Security-Auditing' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'S-1-5-18', 'SYSTEM', 'NT AUTHORITY', '0x3e7', 'SeAssignPrimaryTokenPrivilege
SeTcbPrivilege
SeSecurityPrivilege
SeTakeOwnershipPrivilege
SeLoadDriverPrivilege
SeBackupPrivilege
SeRestorePrivilege
SeDebugPrivilege
SeAuditPrivilege
SeSystemEnvironmentPrivilege
SeImpersonatePrivilege'
------------------------------------------
Security - 20/06/2009 07:04:11: The description for Event ID '4648' in Source 'Microsoft-Windows-Security-Auditing' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'S-1-5-18', 'HOME-PC$', 'WORKGROUP', '0x3e7', '{00000000-0000-0000-0000-000000000000}', 'comet', 'HOME-PC', '{00000000-0000-0000-0000-000000000000}', 'localhost', 'localhost', '0x2968', 'C:\Windows\System32\winlogon.exe', '127.0.0.1', '0'
------------------------------------------
Security - 20/06/2009 07:04:11: The description for Event ID '4624' in Source 'Microsoft-Windows-Security-Auditing' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'S-1-5-18', 'HOME-PC$', 'WORKGROUP', '0x3e7', 'S-1-5-21-1462230724-3052198074-1370397516-1000', 'comet', 'HOME-PC', '0x253d814', '2', 'User32 ', 'Negotiate', 'HOME-PC', '{00000000-0000-0000-0000-000000000000}', '-', '-', '0', '0x2968', 'C:\Windows\System32\winlogon.exe', '127.0.0.1', '0'
------------------------------------------
Security - 20/06/2009 07:04:11: The description for Event ID '4672' in Source 'Microsoft-Windows-Security-Auditing' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'S-1-5-21-1462230724-3052198074-1370397516-1000', 'comet', 'HOME-PC', '0x253d814', 'SeSecurityPrivilege
SeTakeOwnershipPrivilege
SeLoadDriverPrivilege
SeBackupPrivilege
SeRestorePrivilege
SeDebugPrivilege
SeSystemEnvironmentPrivilege
SeImpersonatePrivilege'
------------------------------------------
System - 20/06/2009 07:08:49: The description for Event ID '1073748860' in Source 'Service Control Manager' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'Windows Search', 'stopped'
------------------------------------------
System - 20/06/2009 07:08:49: The description for Event ID '-1073734800' in Source 'Service Control Manager' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'Windows Search', '2147749155 (0x80040D23)'
------------------------------------------
System - 20/06/2009 07:08:49: The description for Event ID '-1073734790' in Source 'Service Control Manager' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'Windows Search', '13'
------------------------------------------
System - 20/06/2009 07:14:15: The description for Event ID '1073748860' in Source 'Service Control Manager' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'Windows Search', 'running'
------------------------------------------
System - 20/06/2009 07:14:32: The description for Event ID '1073748860' in Source 'Service Control Manager' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'Windows Search', 'stopped'
------------------------------------------
System - 20/06/2009 07:14:32: The description for Event ID '-1073734800' in Source 'Service Control Manager' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'Windows Search', '2147749155 (0x80040D23)'
------------------------------------------
System - 20/06/2009 07:14:32: The description for Event ID '-1073734790' in Source 'Service Control Manager' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'Windows Search', '14'
------------------------------------------
System - 20/06/2009 07:19:39: The description for Event ID '1073748860' in Source 'Service Control Manager' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'Volume Shadow Copy', 'stopped'
------------------------------------------
System - 20/06/2009 07:22:39: The description for Event ID '1073748860' in Source 'Service Control Manager' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'Microsoft Software Shadow Copy Provider', 'stopped'
------------------------------------------
System - 20/06/2009 07:35:50: The description for Event ID '1073748860' in Source 'Service Control Manager' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'Windows Modules Installer', 'running'

 

[rockingfiber]

hi it still coming up with that error cod e80004005

 

[Martee]

hi it still coming up with that error cod e80004005

Hello Rockingfiber,

Sorry to hear you still have trouble to install SP2. Really have no idea how to help you in this. Recently I was searching the net and I found the error code 80004005 is the common one and very hard to solve. Also, there are potentially lots of different causes of this error code.

You might look for possible solution here.


Cheers...