I own a Dell Inspiron 1545 laptop with Vista Home Premium 32bit. I’m stuck with Startup Repair Error while trying SP2 upgrade and I can't seem to resolve this anyway.
Failed SP2 Upgrade:
I have been regularly running windows update and running patches every now and then. I originally had SP1 pack and I thought that I had upgraded it to SP2. Yesterday I ran an online diagnostic and it appeared that I was still stuck with SP1. So I decided to install SP2. Unfortunately the automatic update was showing some error messages, so I decided to do manual update (following the instruction from microsoft support website). I managed to download the SP2 patch and started running it. It ran 2 of the 3 steps and then automatically rebooted (which I understand was part of the installation process).
Startup Repair Error:
Unfortunately that’s when my trouble began. I was stuck with a grey screen with Startup Repair screen with the following details:
Problem Event Name: StartupRepairV2
Problem Signature 01: AutoFailover
Problem Signature 02: 6.0.6001.18000.6.0.6001.18000
Problem Signature 03: 6
Problem Signature 04: 1310739
Problem Signature 05: CorruptFile
Problem Signature 06: CorruptFile
Problem Signature 07: 3221226017
Problem Signature 08: 1
Problem Signature 09: WrpRepair
Problem Signature 10: 0
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Each time the startup repair restarts it gets stuck at this point. Below are the Startup Repair Diagnosis and repair details:
Startup Repair diagnosis and repair log
-----------------------------------------------------
Last sucessful boot time: 8/9/2010 4:31:12 AM (GMT)
Number of repair attempts: 25
Session details
--------------------------------------
System Disk = \Device\Harddisk0
Windows directory = C:\Windows
AutoChk Run = 0
Number of root causes = 1
Test Performed:
---------------------------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 16ms
Test Performed:
-----------------------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0ms
Test Performed:
--------------------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 140ms
Test Performed:
--------------------------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 141ms
Test Performed:
--------------------------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 280ms
Test Performed:
--------------------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0ms
Test Performed:
--------------------------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0ms
Test Performed:
--------------------------------------
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 110ms
Test Performed:
--------------------------------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 62ms
Root cause found:
------------------------------
Startup Repair has tried several times but still cannot determine the cause of the problem
--------------------------------
If I click on "Advanced Options for System Recovery and Support", I am led to another screen which gives the following menu of System Recovery Options:
1. Startup Repair
2. System Restore
3. Windows Complete PC Restore
4. Windows Memory Diagnostic Tool
5. Command Prompt
6. Dell Factory Image Restore
1. Startup Repair of course leads me nowhere
2. System Restore doesn’t work since “no restore points have been created on your computer’s system disk”
3. Windows Complete PC Restore doesn’t help. I get the following message:
“A valid backup location could not be found. Windows cannot find a backup on this computer. Attach the backup hard disk and insert the final DVD from the backup set and check Retry.”
I left it at this and did not venture any further down this route.
4. I am able to run “Windows Memory Diagnostic Tool”. It seems to run 2 steps without detecting any problem. However, at the end of the process it restarts the computer automatically and I am back to square one with Startup Repair Error
5. Command Prompt seems to work. But I don’t know what to do with it.
6. I haven’t tried my luck with Dell Factory Image Restore for the fear of losing all data
Unfortunately my computer would not start in Safe Mode. It either prompts for “Launch Startup Repair (Recommended)” or “Start Windows Normally”. Either way I’m back to square one.
Help Needed:
FYI, I was struggling with Downloader-CJX malware before I decided to upgrade to SP2 to take advantage of Microsoft security fixes.
I would appreciate if any expert can help me with the following:
1. Is there a way around my problem such that I’m able to start the system normally? Tell me the most painless solution.
2. If prognosis is not good, tell me how to go about fixing. I may have the Vista Installation Disk (or Recovery Disk) lying around.
3. I don’t want to lose tonnes of data on my hard drive. If I have no choice but to reinstall Vista, how can I do that without losing data.
4. I’m not a very technical person (i.e. my IT skills are average), so every bit of simplification in explanation will help.
Any help would be highly appreciated.
Failed SP2 Upgrade:
I have been regularly running windows update and running patches every now and then. I originally had SP1 pack and I thought that I had upgraded it to SP2. Yesterday I ran an online diagnostic and it appeared that I was still stuck with SP1. So I decided to install SP2. Unfortunately the automatic update was showing some error messages, so I decided to do manual update (following the instruction from microsoft support website). I managed to download the SP2 patch and started running it. It ran 2 of the 3 steps and then automatically rebooted (which I understand was part of the installation process).
Startup Repair Error:
Unfortunately that’s when my trouble began. I was stuck with a grey screen with Startup Repair screen with the following details:
Problem Event Name: StartupRepairV2
Problem Signature 01: AutoFailover
Problem Signature 02: 6.0.6001.18000.6.0.6001.18000
Problem Signature 03: 6
Problem Signature 04: 1310739
Problem Signature 05: CorruptFile
Problem Signature 06: CorruptFile
Problem Signature 07: 3221226017
Problem Signature 08: 1
Problem Signature 09: WrpRepair
Problem Signature 10: 0
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Each time the startup repair restarts it gets stuck at this point. Below are the Startup Repair Diagnosis and repair details:
Startup Repair diagnosis and repair log
-----------------------------------------------------
Last sucessful boot time: 8/9/2010 4:31:12 AM (GMT)
Number of repair attempts: 25
Session details
--------------------------------------
System Disk = \Device\Harddisk0
Windows directory = C:\Windows
AutoChk Run = 0
Number of root causes = 1
Test Performed:
---------------------------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 16ms
Test Performed:
-----------------------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0ms
Test Performed:
--------------------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 140ms
Test Performed:
--------------------------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 141ms
Test Performed:
--------------------------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 280ms
Test Performed:
--------------------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0ms
Test Performed:
--------------------------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0ms
Test Performed:
--------------------------------------
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 110ms
Test Performed:
--------------------------------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 62ms
Root cause found:
------------------------------
Startup Repair has tried several times but still cannot determine the cause of the problem
--------------------------------
If I click on "Advanced Options for System Recovery and Support", I am led to another screen which gives the following menu of System Recovery Options:
1. Startup Repair
2. System Restore
3. Windows Complete PC Restore
4. Windows Memory Diagnostic Tool
5. Command Prompt
6. Dell Factory Image Restore
1. Startup Repair of course leads me nowhere
2. System Restore doesn’t work since “no restore points have been created on your computer’s system disk”
3. Windows Complete PC Restore doesn’t help. I get the following message:
“A valid backup location could not be found. Windows cannot find a backup on this computer. Attach the backup hard disk and insert the final DVD from the backup set and check Retry.”
I left it at this and did not venture any further down this route.
4. I am able to run “Windows Memory Diagnostic Tool”. It seems to run 2 steps without detecting any problem. However, at the end of the process it restarts the computer automatically and I am back to square one with Startup Repair Error
5. Command Prompt seems to work. But I don’t know what to do with it.
6. I haven’t tried my luck with Dell Factory Image Restore for the fear of losing all data
Unfortunately my computer would not start in Safe Mode. It either prompts for “Launch Startup Repair (Recommended)” or “Start Windows Normally”. Either way I’m back to square one.
Help Needed:
FYI, I was struggling with Downloader-CJX malware before I decided to upgrade to SP2 to take advantage of Microsoft security fixes.
I would appreciate if any expert can help me with the following:
1. Is there a way around my problem such that I’m able to start the system normally? Tell me the most painless solution.
2. If prognosis is not good, tell me how to go about fixing. I may have the Vista Installation Disk (or Recovery Disk) lying around.
3. I don’t want to lose tonnes of data on my hard drive. If I have no choice but to reinstall Vista, how can I do that without losing data.
4. I’m not a very technical person (i.e. my IT skills are average), so every bit of simplification in explanation will help.
Any help would be highly appreciated.
My Computer
System One
-
- Manufacturer/Model
- Dell Inspiron 1545