selsleyvillage
New Member
I've purchased a new lappie with Vista 32-bit Home which works perfectly except the "Windows help and support" window comes on at boot before I've touched a key and will not be erased! I can only delete the helppane.exe process to get rid of it. I've seen an earlier post re Microsoft Kb917607 but this didn't work. Why is it happening and how can I start it? There's nothing in msconfig re helppane.exe. Apart from a reformat I'm stuck. Would upgrading to the latest Service Pack help? What is the latest SP on Vista Home? Thanks. Steve